Prices, Promotions, styles, and availability may vary. Our local stores do not honor online pricing. Prices and availability of products and services are subject to change without notice. Errors will be corrected where discovered, and Lowe's reserves the right to revoke any stated offer and to correct any errors, inaccuracies or omissions including after an order has been submitted.

30-cu ft Built-In Side-by-Side Refrigerator with Ice Maker (Panel Ready)

Ratings & Reviews for KitchenAid 30-cu ft Built-In Side-by-Side Refrigerator with Ice Maker (Panel Ready)

4.2
156
Review
 4.2 out of 5
156 Reviews


83% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

The refrigerator has an attractive design and spacious interior with roomy shelves and drawers. It is described as efficient, quiet, and fast-cooling, keeping food fresh for longer periods. However, some customers have experienced issues with the ice maker, temperature control, and loud noises from the compressor. There are also concerns about the quality and durability, with some requiring multiple repairs or replacements. The customer service experience appears mixed, with both positive and negative feedback.

Customer review summary generated by AI, including incentivized reviews.
156 Customer Reviews

So far so good...

Would Recommend

[This review was collected as part of a promotion.] Bought this to replace my jenn air built in. Hope this one lasts a bit longer then 7 years. Easy to install (was missing a small connecting piece for the water supply for the icemaker). Could have even have done it on my own! So far, week 2 and working well.

August 19, 2016

From kitchenaid.com

Worse refrigerator ever

Would Not Recommend

[This review was collected as part of a promotion.] We bought this refrigerator on July 27 and are still waiting for KitchenAid to repair or replace it.

August 15, 2016

From kitchenaid.com

Response from

Dear disapointed: Thank you for contacting Whirlpool regarding your appliance concern. We are happy to look into your concerns but we will need your ...

September 26, 2017

Great

Would Recommend

[This review was collected as part of a promotion.] We replaced our last kitchen Aid, which lasted over 25 years! We love all of the new features and it works wonderfully.

August 6, 2016

From kitchenaid.com

Do NOT buy

Would Not Recommend

(This review was collected as part of a promotion.) This is the worst product experience I have ever had! Very loud - have had to schedule 4 service calls in the 3 months I've owned, I could go on and on about how Whirlpool has made it continuously difficult to get fixed - continuously avoiding any accountability. I posted my issue on this website 2 months ago & Whirlpool didn't post it! Terrible product, awful service and now a new low of not posting reviews. I will be posting on all retail...

July 29, 2016

From kitchenaid.com

Response from

Hi there. We're sorry to hear about your experience. Your feedback is much appreciated. If you'd like to speak to our customer care team, please call ...

September 26, 2017

disappointed

Would Not Recommend

(This review was collected as part of a promotion.) I am very disappointed in the refrigerator I received yesterday. They did not send the door handles so my kids need my wife or I to open it . The refrigerator side will not get below 58 degrees and it continually running

June 25, 2016

From kitchenaid.com

Amazing

Would Recommend

[This review was collected as part of a promotion.] Our first Kitchen Aid refrigerator lasted 18 years...and I loved it. This one is even better. It looks beautiful, works wonderfully. It's quieter, brighter on th inside, has plenty of room. I just love it.

June 25, 2016

From kitchenaid.com

Nice looking but whistles

[This review was collected as part of a promotion.] Too early to tell how this unit will perform. Nice looking outside. Lights inside seem duller and slower to click on from my GE? Icemaker makes ice quicly. My big issue is that after closing the freezer door, unit whistles. From what I Have read on line, this is normal? Anyhow, it is annoying and I am glad this unit is in my laundry room.

June 3, 2016

From kitchenaid.com

Main Control Board Died

Would Not Recommend

(This review was collected as part of a promotion.) LOL, just read the review on 3/12/16 and mine has died 3 times and they rebuilt it three times and I've talked to people at KitchenAid and they gave me a too bad attitude. Will NOT buy another KitchenAid product ever again.

April 20, 2016

From kitchenaid.com

main control board died

Would Not Recommend

we'll see if KA will let this review stand. the main control board was badly designed: there are hundreds of complaints online for the same problem. KA has chosen to abandon the product and no longer makes the main control board. will not be buying any KA products in the future. the ice maker has not worked since purchase despite multiple service calls.

March 12, 2016

From kitchenaid.com

Response from

Hello Helen, thank you for contacting KitchenAid regarding your appliance concern. We are happy to look into your concerns but we will need your mode...

September 30, 2017

Just Lovely & Works Beautifully!

Would Recommend

[This review was collected as part of a promotion.] We bought this to replace a Jenn Air 48' built in that was a 2003 model - What an Upgrade! The exterior finish is just gorgeous and the handles match our stainless steel 48" gas stove - This refrigerator offers plenty of shelf & in the door storage space, including gallon storage, it has beautiful LED lighting on the side that illuminates the interior well, it has a beautiful temperature control panel, a filter for the ice maker which by the ...

December 11, 2015

From kitchenaid.com

Good as a Sub Zero?

Would Recommend

[This review was collected as part of a promotion.] We had to replaces built-in SubZero. Opted for one without bells and whistles. Installation went well. Quiet so we barely hear it. Drawers work well. Doors open easily. We miss a egg rack that we had in the Sub Zero. So far, after three months, no problems it appears that we can find happiness in Kitchenaid after owning a SubZero.

November 10, 2015

From kitchenaid.com

Excellent features and look

Would Recommend

[This review was collected as part of a promotion.] Waited 10 weeks for our first one to be delivered, yes first one. Within 24 hours it was obvious there was a problem with the refrigerator section. Kitchenaid were super helpful and efficient having a tech out the next morning who confirmed the control panel was malfunctioning. I was offered the repair which I declined as I felt a High end appliance should be brand new and functioning not repared. Kitchenaid delivered our second unit 4 weeks l...

November 7, 2015

From kitchenaid.com

Significant Upgrade

Would Recommend

[This review was collected as part of a promotion.] We bought this built in to replace our 19 year old KitchenAid built in and found the new unit to be more quiet, had significant improvements in its lighting and great door shelves/racks. We thought the ice bin is a little oversized but works greatly.

November 3, 2015

From kitchenaid.com

48 inch built in panel ready

Would Recommend

Love this built in. We purchased our first KitchenAid 48 inch built in which was also panel ready about 20 years ago. This time no one told us that it did NOT come with handles. 20 years ago it did but not this time. I was surprised that the salesman didn't offer that information until after we received it and had to call to ask where the handles were. At that point he told us it did not come with handles. Never saw it on your web site either.

October 26, 2015

From kitchenaid.com

performs well

Would Recommend

Replaced a 12 year old same 48" kitchen ais built in.

September 23, 2015

From kitchenaid.com

loved the INSIDE upgrades to an existing model

Would Recommend

Happy to replace my kitchen Aid refrigerator with the same Kitchen aid side by side model that I had for 15 yrs. This model is an exact inside replica of my old one however the existing panels frames are not compatible and would not fit thus resulting in extra expenses,terrible look and inconvenience.The designers need to take care of existing clients that have held the exact kitchens.It is ok for new kitchens when kitchen cabinets are being made to measure~!otherwise I am happy with the product...

August 19, 2015

From kitchenaid.com