
Ratings & Reviews for KOHLER Santa Rosa Ice Grey Single Compact elongated Chair height 1-piece Toilet 12-in Rough-In WaterSense 1.28 GPF
Ratings may include incentivized customer reviews.
What Customers Are Saying
The toilet features a sleek, one-piece design and efficient flushing. Many customers praise its comfortable height and water-saving features. Some report minor issues like the seat disconnecting or the toilet being slightly noisier than previous models. Overall, it is a high-quality, reliable toilet that meets the needs of most customers.
Customer review summary generated by AI, including incentivized reviews.Good product
Would RecommendI have a KOHLER SANTA ROSA 1,28 GPF COMPACT. Toilet. I noticed some water on the base and floor and discovered that there was a trickle through a tiny hole the size of a pin head at the top of the bowl, When I flush, water trickles down, Is this hole there for a purpose or is it a defect on this bowl .If so how can this matter be rectified
From kohler.com
okay
Would Not RecommendI could've gotten a less expensive toilet for a third of the price. But I wanted a 1 piece. So, my biggest complaint is- at the top of the tank where it meets the lid- there is a visible yellow line- where there is no glaze on the bottom of the lid or top of the tank. I just think a $330 toilet would be perfect. In Kohler's defense- they did compensate me.
From Santa Rosa White Elongated Chair Height WaterSense Toilet 12-in Rough-In 1.28-GPF Verified Purchaser
Love the quiet close
Would Recommend[This review was collected as part of a promotion.] We bought one in almond and one in white and we are quite happy with these toilets. They are easier to clean, and flush efficiently. The quiet close is a great bonus but we are still getting used to not having to put the seat all the way down.
From kohler.com
Our second one
Would RecommendWe recently had new floors put in most of our house and instead of reinstalling the existing toilet we bought one of these. We installed one in another bathroom and are happy with its performance. While most will like the higher seat, I am one of those that does not. If manufacturers hadn't crept the seat height up, no one would need a squatty potty to adjust their body position to where it was intended when toilets were invented. That's just me I'm sure, though.
From Santa Rosa White Elongated Chair Height WaterSense Toilet 12-in Rough-In 1.28-GPF Verified Purchaser
Great toilet replaced the 18 year old version of this
From Santa Rosa White Elongated Chair Height WaterSense Toilet 12-in Rough-In 1.28-GPF Verified Purchaser
Bads and Goods
Would Not RecommendThis toilet could be great, but corners were obviously cut in manufacturing. The porcelain coating does not cover the top lip of the water tank, leaving a dull yellow-ish lip showing at all times with the lid on. Additionally, this one had a hair baked into the outside of the clear-coat right in the middle front. The included seat looks lovely, but it made from thin, cheap plastic that isn't as high quality as even LEGO uses.....it pops and creaks with every use and movement. If it wasn't such a...
From Santa Rosa White Elongated Chair Height WaterSense Toilet 12-in Rough-In 1.28-GPF
Awesome Addition
Would RecommendReplaced a small low-flush with this toilet - what a great buy! Ordered online and shipped to home - delivered in two weeks undamaged along with a BioBidet seat which was the best decision. We love the slow closing seat and how clean the bowl seems to stay. Highly recommend!
From Santa Rosa White Elongated Chair Height WaterSense Toilet 12-in Rough-In 1.28-GPF
Comfort Height
Would Recommend[This review was collected as part of a promotion.] This is our second comfort height toilet and we really appreciate it. The one-piece look is mighty fine for this necessary bathroom fixture.
From kohler.com
2nd purchase
Would RecommendWe like this toilet so much we replaced our other toilet upstairs with the same one. One touch and whoosh, it quickly flushes everything down. No holding handle down, no 2nd flush. EW. TMI?
From Santa Rosa White Elongated Chair Height WaterSense Toilet 12-in Rough-In 1.28-GPF Verified Purchaser
It works well, is compact but doesn't "sit small". Seat is comfortable, looks good, and closes nice and slowly. It's good at evacuating waste and uses very little water. If there is a particularly heavy movement it can clog. It is easily plunged with one of the newer bellows style plungers. Older style plungers will not fit the bowl and will be useless.
From Santa Rosa White Elongated Chair Height WaterSense Toilet 12-in Rough-In 1.28-GPF Verified Purchaser
Great toliet. Easy to install. Looks great! Powerful flush
From Santa Rosa White Elongated Chair Height WaterSense Toilet 12-in Rough-In 1.28-GPF
Looks great, but clean water is leaking onto the floor
I had two of these installed when I built my new home. After 27 months one of the toilets is occasionally leaking onto the floor. Plumber has checked it twice and cannot find where it is leaking. He is now assuming that there is a crack in the toilet, and that I need to replace the entire toilet.
From kohler.com
Folks should know how it saves water, yet flushes well. The new height is more comfortable and the seat is ergonomically shaped to some degree. I liked that, due to the design of the lower section, it didn't take more floor space than the previous toilet. The finish on this product is easy to clean and the one-piece design is sleek and has far fewer crevices to keep clean. I am very pleased with my purchase. But it did come at a higher price than I had expected when I began the search.
From Santa Rosa White Elongated Chair Height WaterSense Toilet 12-in Rough-In 1.28-GPF Verified Purchaser
Great Toilet
Would RecommendWe needed a toilet to fit into a small area, but also wanted to go from the builder-grade round seating to an oblong that fit into the same "footprint." This one was perfect. So good, in fact, I think it takes up even less room than the old round one. This was the second toilet I've installed and it couldn't have been easier. I did need to buy a tad longer water supply line since the original was roughly 10" and the new toilet was slightly higher. I purchased the Fluidmaster toilet supply line w...
From Santa Rosa White Elongated Chair Height WaterSense Toilet 12-in Rough-In 1.28-GPF Verified Purchaser
Nice one piece toilet! Seat is odd
Would RecommendI like this new toilet and recommend it. However, the seat takes some getting used to and when you sit on it you lean back because it is not completely flat like a typical toilet seat. I’ve gotten used to it and actually like it but it is different.
From Santa Rosa White Elongated Chair Height WaterSense Toilet 12-in Rough-In 1.28-GPF Verified Purchaser
Kohler Stands by their Product
Would RecommendToilet works great and looks great. The tank lid didn’t sit flush on the tank and there was a defect in the top finish. I emailed Kohler and they sent a replacement lid in less than a week no questions asked.
From Santa Rosa White Elongated Chair Height WaterSense Toilet 12-in Rough-In 1.28-GPF Verified Purchaser
Absolutely Awful Tank Appearance and Seat Cover Scratched
Would Not RecommendHorribly disappointed. We purchased 5 of these for our new home. The toilets work fine, but on every single one, the bottom of tank cover and top of the tanks are not properly finished/glazed so the dark tan unglazed areas are completely visible. In fact, they're so visible that it's the first thing one notices when entering the bathroom or area where the toilet is. They look like they're defective factory seconds. In one of the bathrooms, the toilet seat cover was completely scratched before ev...
From kohler.com
Hi SEL, this is Sarah with Kohler Co. I'm so sorry to hear you aren't happy with the tank lids on your five Santa Rosa toilets. Due to the tank and li...
Great Product
Would RecommendWas looking for chair height elongated bowl with same footprint as the round bowl. This toilet met those requirements. Bonus features: easy to install, quieter flush and In my opinion, Ted Ethe one piece toilet looks better than the two piece toilet.
From Santa Rosa White Elongated Chair Height WaterSense Toilet 12-in Rough-In 1.28-GPF Verified Purchaser
Good Luck Finding a Plunger
Would Not RecommendIt's a reasonable toilet. The comments about the glazing around the tank are accurate, but not a huge deal to me. What IS a huge deal to me is the fact that the geniuses over at Kohler decided to design the bowl such that NO PLUNGER SEALS ON THE DRAIN (out of the 4 different plunger types I've tried so far). Sure Kohler says you won't get a clog...but you will...and when you do, no amount of plunging will save you. If you're going to buy this toilet, get yourself an auger and keep it handy.
From Santa Rosa White Elongated Chair Height WaterSense Toilet 12-in Rough-In 1.28-GPF
Hi Brian, this is Sarah with Kohler Co. I'm very sorry to hear of the problems you've encountered with your Santa Rosa toilet. We have implem...