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Santa Rosa Biscuit Compact elongated Chair height 12-in Rough-In WaterSense 1.28 GPF Single 1-piece Toilet

Ratings & Reviews for KOHLER Santa Rosa Biscuit Compact elongated Chair height 12-in Rough-In WaterSense 1.28 GPF Single 1-piece Toilet

4.3
259
Review
 4.3 out of 5
259 Reviews


82% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

The product has a sleek, one-piece design and efficient flushing. Customers find it comfortable, water-saving, and easy to clean. However, some have experienced issues with the toilet seat disconnecting or the toilet leaking over time. Overall, the product is considered high-quality and meets the needs of most customers, though a few have had problems requiring replacement or repair.

Customer review summary generated by AI, including incentivized reviews.
259 Customer Reviews

Powerful Flush

Replaced an American Standard toilet that went defective with a weak flush. This toilet has a strong flush and I like the AquaPiston mechanics...easy to maintain. Never installed a toilet myself before..this was no problem. I also like that it is a one-piece toilet. There is that issue with the lid gap and unfinished edge that others have referenced but they have a replacement lid that I plan to call Kohler about and have it replaced.

December 25, 2021

From kohler.com

Santa Rosa

Would Not Recommend

I bought this earlier this year, but it just got installed a couple months ago. If I had known about the issue with the tank finish mentioned in other reviews I would have purchased a different style. I have the same issue with the glaze not covering the area between the tank and lid as shown in the photo. The toilet is fine otherwise, and I have a different model in my other bathroom that I love. I paid more for the Kohler brand because of the quality, so I don't understand why this issue has...

December 18, 2021

From kohler.com

Response from CS

Hi KariS, this is Sarah with Kohler Co. I am sorry to read you are not completely satisfied with the appearance of your tank lid. The Santa Rosa toil...

CSDecember 20, 2021

Great look

Would Recommend

Saves water. Is solid and the ice gray color is awesome

December 9, 2021

From kohler.com

Unfinished Tank Edge Glazing

Would Recommend

I bought a Santa Rosa Comfort Height toilet, Model K-3810-0 and, as noted in other reviews, the top edge of the tank was not glazed, leaving a noticeable imperfection. I contacted the Kohler Customer Service team at 1-800-4KOHLER. The representative, Claire, was very pleasant and quickly arranged for a replacement lid to be shipped at no charge. It arrived a few days later. This lid has an overhang edge that hides the imperfection. Quick, easy, and effective solution.

November 8, 2021

From kohler.com

Love the function

Would Recommend

We have had one for a few years now, and now added two more

November 1, 2021

From kohler.com

Best Toilet Ever

Would Recommend

I have been in construction for 40 years and this is the best toilet I have ever used. I have recommended and installed this in friends & family houses. It is the only so called Low Flow toilet that doesn't get stopped up very easily. I removed at $1,200 pressure tank toilet that was supposed to be the best and installed this toilet and loved it when I moved into a new house about 8 years ago I changed out both toilets to the Santa Rosa and have had NO Problems at all. I am about to change out t...

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Great size for small space

I purchased this toilet over One year ago. I was in the midst of an apartment demolition and it was installed and has been working perfectly. The size and height are perfect for my apartment. Unfortunately I found the seat to be cracked one day with no explanation. This is a Pied a terre that is only used by my self and my spouse on weekends. I could not understand how this crack could have occurred with trauma to the toilet. Disappointed to say the least. The toilet however works great! Shod...

October 10, 2021

From kohler.com

Santa Anna Toilet

Would Recommend

This toilet works properly but I would have preferred to have a more traditional style toilet but it was the only one available in almond. And I needed almond.

October 8, 2021

From kohler.com

Great design!

Would Recommend

The design and features of this toilet are awesome. Low water consumption, comfort height, one piece-design and the quiet-close seat are the reasons I bought this product.

October 6, 2021

From kohler.com

One piece is great!

Would Recommend

I already had one toilet in this same color and style and ordered 2 more. The one piece design is stylish and easier to clean.

October 4, 2021

From kohler.com

Effective, quick, and nicely styled

Would Recommend

Purchased two of these nicely styled, petit-looking, one-piece, chair-height toilet three months ago and am quite satisfied with its performance. Comfortable to sit on! The lid works effortlessly and does not drop/bang shut. Toilet flushes quickly and effectively in all cases. Very happy with the purchase. (Fyi, Kohler graciously suppled some free small tile samples ahead of time that really helped when selecting the colors of our two units. FedEx freight shipment worked without a hitch.)

September 17, 2021

From kohler.com

Great Product

Would Recommend

Very happy with this toilet. No problems with the lid like other reviewers.

September 1, 2021

From kohler.com

Nice toilet

Would Not Recommend

Comfortable height and the lid is easy to remove for adding bleach tablets/fixes etc

August 28, 2021

From kohler.com

Bolt Cap, too short

I bought 3 toilet & now the bolt cap would not fit to cover the bolt because it is too short!!! Now, I have 3 new toilet with an expose bolt. Please advise.

August 1, 2021

From kohler.com

Constant Running/Leaking

Would Not Recommend

Bought this about a year or two ago with new bathroom install. Constantly runs/leaks even after changing canister/gasket. Terrible design.

July 28, 2021

From kohler.com

Response from Customer Service

jfabr1, my name is Jessica with Kohler Co. I am sorry to hear you're having trouble with your Santa Rosa toilet. The chain connecting to the trip leve...

Customer Service July 30, 2021

Chain broke twice on 7th month of use

Would Not Recommend

I bought this product about 7 months ago and I'm so dissatisfied with this product. We are careful users and we try to make products we use last as long as possible. We also don't buy cheap. But this one is going to turn out to be a time-sink and expensive in time spent and money that will be spent repairing this lemon. I'm retired and want to enjoy my retirement years. I don't want to waste my remaining life span fixing this toilet. Kohler, what happened to you? Are you also in the race to...

July 27, 2021

From kohler.com

Response from Customer Service

bofhlusr, my name is Jessica with Kohler Customer Service. I am sorry to hear that your Santa Rosa toilet is not functioning as it should. This is not...

Customer Service July 30, 2021

Tank lid doesn't fit securelt

Would Not Recommend

I just had two of these toilets installed. Is there a missing bumper or cushion for between the lid and the tank. The lid is constantly moving around and making a grating noise. It wobbles. It is not seated firmly. I don't understand. This is an expensive toilet and it was professionally installed?!!

July 17, 2021

From kohler.com

Response from 3C

Hi ellenb, this is Lisa with Kohler Co. I am sorry to read about your experience with your Santa Rosa™ toilets. We would like to direct connect with...

3CJuly 19, 2021

Great features & appearance

Would Recommend

We were looking for a chair-height low-flow toilet with an ability to dispose of solids with a single flush. This design does all that and with good looks in a one-piece design w/ soft-close lid. Excellent!

June 9, 2021

From kohler.com