
Ratings & Reviews for KOHLER Santa Rosa Biscuit Compact elongated Chair height 12-in Rough-In WaterSense 1.28 GPF Single 1-piece Toilet
Ratings may include incentivized customer reviews.
What Customers Are Saying
The product has a sleek, one-piece design and efficient flushing. Customers find it comfortable, water-saving, and easy to clean. However, some have experienced issues with the toilet seat disconnecting or the toilet leaking over time. Overall, the product is considered high-quality and meets the needs of most customers, though a few have had problems requiring replacement or repair.
Customer review summary generated by AI, including incentivized reviews.Powerful Flush
Replaced an American Standard toilet that went defective with a weak flush. This toilet has a strong flush and I like the AquaPiston mechanics...easy to maintain. Never installed a toilet myself before..this was no problem. I also like that it is a one-piece toilet. There is that issue with the lid gap and unfinished edge that others have referenced but they have a replacement lid that I plan to call Kohler about and have it replaced.
From kohler.com
Santa Rosa
Would Not RecommendI bought this earlier this year, but it just got installed a couple months ago. If I had known about the issue with the tank finish mentioned in other reviews I would have purchased a different style. I have the same issue with the glaze not covering the area between the tank and lid as shown in the photo. The toilet is fine otherwise, and I have a different model in my other bathroom that I love. I paid more for the Kohler brand because of the quality, so I don't understand why this issue has...
From kohler.com
Great look
Would RecommendSaves water. Is solid and the ice gray color is awesome
From kohler.com
Unfinished Tank Edge Glazing
Would RecommendI bought a Santa Rosa Comfort Height toilet, Model K-3810-0 and, as noted in other reviews, the top edge of the tank was not glazed, leaving a noticeable imperfection. I contacted the Kohler Customer Service team at 1-800-4KOHLER. The representative, Claire, was very pleasant and quickly arranged for a replacement lid to be shipped at no charge. It arrived a few days later. This lid has an overhang edge that hides the imperfection. Quick, easy, and effective solution.
From kohler.com
Love the function
Would RecommendWe have had one for a few years now, and now added two more
From kohler.com
Best Toilet Ever
Would RecommendI have been in construction for 40 years and this is the best toilet I have ever used. I have recommended and installed this in friends & family houses. It is the only so called Low Flow toilet that doesn't get stopped up very easily. I removed at $1,200 pressure tank toilet that was supposed to be the best and installed this toilet and loved it when I moved into a new house about 8 years ago I changed out both toilets to the Santa Rosa and have had NO Problems at all. I am about to change out t...
From Santa Rosa White Elongated Chair Height WaterSense Toilet 12-in Rough-In 1.28-GPF
Great size for small space
I purchased this toilet over One year ago. I was in the midst of an apartment demolition and it was installed and has been working perfectly. The size and height are perfect for my apartment. Unfortunately I found the seat to be cracked one day with no explanation. This is a Pied a terre that is only used by my self and my spouse on weekends. I could not understand how this crack could have occurred with trauma to the toilet. Disappointed to say the least. The toilet however works great! Shod...
From kohler.com
Santa Anna Toilet
Would RecommendThis toilet works properly but I would have preferred to have a more traditional style toilet but it was the only one available in almond. And I needed almond.
From kohler.com
Great design!
Would RecommendThe design and features of this toilet are awesome. Low water consumption, comfort height, one piece-design and the quiet-close seat are the reasons I bought this product.
From kohler.com
One piece is great!
Would RecommendI already had one toilet in this same color and style and ordered 2 more. The one piece design is stylish and easier to clean.
From kohler.com
Effective, quick, and nicely styled
Would RecommendPurchased two of these nicely styled, petit-looking, one-piece, chair-height toilet three months ago and am quite satisfied with its performance. Comfortable to sit on! The lid works effortlessly and does not drop/bang shut. Toilet flushes quickly and effectively in all cases. Very happy with the purchase. (Fyi, Kohler graciously suppled some free small tile samples ahead of time that really helped when selecting the colors of our two units. FedEx freight shipment worked without a hitch.)
From kohler.com
Great Product
Would RecommendVery happy with this toilet. No problems with the lid like other reviewers.
From kohler.com
Nice toilet
Would Not RecommendComfortable height and the lid is easy to remove for adding bleach tablets/fixes etc
From kohler.com
Bolt Cap, too short
I bought 3 toilet & now the bolt cap would not fit to cover the bolt because it is too short!!! Now, I have 3 new toilet with an expose bolt. Please advise.
From kohler.com
Constant Running/Leaking
Would Not RecommendBought this about a year or two ago with new bathroom install. Constantly runs/leaks even after changing canister/gasket. Terrible design.
From kohler.com
jfabr1, my name is Jessica with Kohler Co. I am sorry to hear you're having trouble with your Santa Rosa toilet. The chain connecting to the trip leve...
Chain broke twice on 7th month of use
Would Not RecommendI bought this product about 7 months ago and I'm so dissatisfied with this product. We are careful users and we try to make products we use last as long as possible. We also don't buy cheap. But this one is going to turn out to be a time-sink and expensive in time spent and money that will be spent repairing this lemon. I'm retired and want to enjoy my retirement years. I don't want to waste my remaining life span fixing this toilet. Kohler, what happened to you? Are you also in the race to...
From kohler.com
bofhlusr, my name is Jessica with Kohler Customer Service. I am sorry to hear that your Santa Rosa toilet is not functioning as it should. This is not...
Tank lid doesn't fit securelt
Would Not RecommendI just had two of these toilets installed. Is there a missing bumper or cushion for between the lid and the tank. The lid is constantly moving around and making a grating noise. It wobbles. It is not seated firmly. I don't understand. This is an expensive toilet and it was professionally installed?!!
From kohler.com
Hi ellenb, this is Lisa with Kohler Co. I am sorry to read about your experience with your Santa Rosa™ toilets. We would like to direct connect with...
Great features & appearance
Would RecommendWe were looking for a chair-height low-flow toilet with an ability to dispose of solids with a single flush. This design does all that and with good looks in a one-piece design w/ soft-close lid. Excellent!
From kohler.com
Hi KariS, this is Sarah with Kohler Co. I am sorry to read you are not completely satisfied with the appearance of your tank lid. The Santa Rosa toil...