Prices, Promotions, styles, and availability may vary. Our local stores do not honor online pricing. Prices and availability of products and services are subject to change without notice. Errors will be corrected where discovered, and Lowe's reserves the right to revoke any stated offer and to correct any errors, inaccuracies or omissions including after an order has been submitted.

60 pt. Dehumidifier with Pump (For Rooms 3001+ sq. ft) For Basements, Bathrooms, Crawlspaces, in White

Ratings & Reviews for Hisense 60 pt. Dehumidifier with Pump (For Rooms 3001+ sq. ft) For Basements, Bathrooms, Crawlspaces, in White

3.6
161
Review
 3.6 out of 5
161 Reviews


60% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

The Hisense dehumidifier has mixed reviews. While some customers are satisfied with its performance, quietness, and energy efficiency, many have experienced issues with the unit failing within a year or two of use. Common complaints include a loud pump, malfunctioning electronics/sensors, and ineffective dehumidification. When working properly, the dehumidifier effectively dries out damp spaces and the built-in pump feature is praised. However, the reliability and longevity of the unit appear to be major concerns for many customers.

Customer review summary generated by AI, including incentivized reviews.
161 Customer Reviews

Most Efficient Portable Dhum

Would Recommend

I was hesitant to buy this dhum because it's expensive and not energy star rated. However, energy star is just a program that verifies manufacturer claims and this dhum has a claimed integrated energy factor of 2.8L/hr which is 0.8-0.9 higher than the top rated energy star units. The reason this unit is so efficient is because it has a DC inverter that modulates how hard the compressor works. I suspect this was not submitted for nrgy* testing to keep the purchase price down. I confirmed the powe...

Was this Review Helpful ?

The room it is in is less than 800 square feet.

Would Not Recommend

It has not yet lowered humidity to the setting and has been running for two weeks.

Was this Review Helpful ?
Response from HisenseProductExpert

Hi Burtrando, Thank you for choosing the Hisense DH10019TP1WG, and for sharing your feedback with us. We're sincerely sorry to hear that your uni...

HisenseProductExpertApril 19, 2024

Hisense

Pump runs frequently and is loud

Would Not Recommend

I liked this unit for the first 2 days until I hooked up the drain line to the pump. The compressor and fan on quiet mode are in fact quiet - however, when in pump mode, the pump is loud as heck and runs every ten minutes, but nowhere in the listing or product manual tell you this. Completely defeats the purpose of marking it to be a "quiet" unit. Unfortunately I'll be returning it.

Was this Review Helpful ?
Response from HisenseProductExpert

Hi Steve, Thank you for choosing the Hisense DH10019TP1WG, and for sharing your feedback. We're sincerely sorry to hear that the pump for your un...

HisenseProductExpertApril 2, 2024

Hisense

Do not expect long life from this.

Would Recommend

This dehumidifier works great...for the first 2 or 3 years. While it is working i just love it. Pretty quiet and less heat comes from it.

Was this Review Helpful ?
Response from HisenseProductExpert

Hi Hisense Customer, thank you for purchasing the Hisense DH10019TP1WG and for taking the time to provide us with feedback. We are so sorry to hear t...

HisenseProductExpertFebruary 5, 2024

Hisense

It will dry out your basement.

Would Recommend

It works fine and does what it says.

Was this Review Helpful ?

Junk

Would Not Recommend

I have had problems with this dehumidifier from the day I bought it. Mainly removing the bucket to empty when the pump shuts off. Very very difficult to extract. High sense even has a fix for that which is shake it. Doesn’t work I’ve had to pry it off many times. Tried to take back to Lowe’s but it was two weeks over their 90 day return policy. Like I said, this item is junk do not buy. Get something made in this country.

Was this Review Helpful ?
Response from HisenseProductExpert

Hi JoninAVL, thank you for purchasing the Hisense DH10019TP1WG and for taking the time to provide us with feedback. To remove the bucket: 1) Grasp th...

HisenseProductExpertJanuary 24, 2024

Hisense

Wow! Inverter technology at it's finest

Would Recommend

This dehumidifier surpassed my expectations. I was hesitant to spend this much on what is considered a throw away appliance but if you can stomach the added expense, it's totally a fantastic machine. I have a 10 year old GE that has worked flawlessly in the master bath. I use it as opposed to a vent fan. It's a 70pt, energy star and pulls almost 800w. It's loud and vibrates but works very well. This new Hisense is QUIET and energy efficient. On the highest setting it pulls 650W. Keep in ...

Was this Review Helpful ?

2 year warranty for a reason

First year the unit worked great. After a year I noticed I was getting E9 fault and it would shut down. On some models E9 means the humidity sensor is bad or dirty. On those models clean the sensor and you are good to go. This model is different. E9 fault means it's junk. I took the cover off to inspect the compressor, etc. and was surprised to find the whole inside of the unit was absolutely covered in rust after one year in a basement. I did notice my drain hose which is clear had started to t...

November 10, 2023
Was this Review Helpful ?
Response from HisenseProductExpert

Hi Hisense Customer, thank you for purchasing the Hisense DH10019TP1WG and for taking the time to provide us with this feedback. We are so sorry to h...

HisenseProductExpertNovember 15, 2023

Hisense

Lowes won't stop bothering you

Leave me alone. I don't want to complete your stupid survey.

October 3, 2023
Verified Purchaser
Was this Review Helpful ?

Works great and pretty quiet

Would Recommend

Product is ready right out of box. Simple quick plug for pump line.

October 1, 2023
Verified PurchaserIncentivized
Was this Review Helpful ?
Response from HisenseProductExpert

Hi Mb56, thank you for purchasing the Hisense DH10019TP1WG and for taking the time to provide us with this feedback. We're happy to hear that you...

HisenseProductExpertOctober 5, 2023

Hisense

Consistently Fails After 1-2 Years

Would Not Recommend

I have had four of these new from Lowe’s or refurbished from Hisense on warranty claim. They consistently fail and working the warranty claim with Hisense is a pain. Not what I would call and “Industrial-grade dehumidifier” as advertised. I have had similar experience with smaller Hisense units also.

September 30, 2023
Was this Review Helpful ?
Response from HisenseProductExpert

Hi Hisense Customer, we greatly appreciate your purchase of the Hisense DH10019TP1WG and your valuable feedback. We sincerely apologize for the issue...

HisenseProductExpertOctober 4, 2023

Hisense

Do Not Buy

Would Not Recommend

I tend to buy items that are more expense because I want quality. This is NOT it. I spent the money to get a great dehumidifier for the basement 3 years ago so I would not have problems. This unit looks "pretty" but after a year it turned into just a "pretty brick". The compressor stopped working after 18 months. I went thru all sorts of content and paper work to get Hisense to do something about it. I finally got them to send another unit. The new unit was fine but after 18 months again, it fro...

September 27, 2023
Was this Review Helpful ?
Response from HisenseProductExpert

Hi Hisense Customer, thank you for purchasing the Hisense DH10019TP1WG and for taking the time to provide us with feedback. We are so sorry to hear t...

HisenseProductExpertSeptember 27, 2023

Hisense

Won't be disappointed with this one...

Replaced previously owned Hisense dehumidifier that ran for almost 10 years.....New machine runs quieter and has more selections to choose from in order to adjust it to your specific application.

September 27, 2023
Verified Purchaser
Was this Review Helpful ?

Does not dehumidify

Would Not Recommend

This is the worst dehumidifier one can possibly buy. Do not be fooled by the specifications. I bought this high-end inverter dehumidifier for efficiency and 60-pint daily extraction. I was trying to lower the 60% humidity for my 2200 square-foot basement. This item ran non-stop for weeks and never produced more than 8 pints of water a day. The item I bought was manufactured 3-years ago so I worked with Hisense and they were glad to replace it. The replacement came fast. It was built 1 year ago, ...

September 22, 2023
Verified Purchaser
Was this Review Helpful ?
Response from HisenseProductExpert

Hi Daniel, thank you for purchasing the Hisense DH10019TP1WG and for taking the time to provide us with feedback. We're sorry to hear that your u...

HisenseProductExpertSeptember 22, 2023

Hisense

Quiet

Great

September 10, 2023
Verified Purchaser
Was this Review Helpful ?