Ratings may include incentivized customer reviews.
What Customers Are Saying
Customers overwhelmingly praise the key-cutting service for producing accurate duplicates that fit and operate locks perfectly. Most reviewers highlight that keys worked immediately without modification, with many noting exact matches to originals and smooth operation. Staff assistance significantly enhances satisfaction, with customers commending friendly, knowledgeable employees who guide the process. A small group reported issues with self-service kiosks, citing keys that were too thick or required adjustment. Despite these minor concerns, most customers consider the service reliable and effective, particularly when assisted by store associates.
Customer review summary generated by AI, including incentivized reviews.How easy it was to get key made.
Work perfectly.
Verified Purchaser
Brought it back and key maker was down
Didn't fit into the lock
Verified Purchaser
Fit perfect in my door lock
Would RecommendPerfect fit
Verified Purchaser
Get Spare keys at Lowes
Would RecommendNeeded a spare key, came to Lowes and saw there was a variety of colorful keys, unfortunately the only key that would work is the plain key, no choice, but it works.
Verified Purchaser
Good service
Would RecommendGood product, great service.
Verified Purchaser
Have the key ! Lol
Would RecommendVery good
Verified Purchaser
Replacement security door key
Would RecommendWorking as cut
Verified Purchaser
Great customer service with much respect.
Would RecommendWorked perfect and I didn't needed to go back .
Verified Purchaser
Satisfied customer
Would RecommendLowe’s does a great job of accurately making copies of keys. This was for a screen door. I was thrilled it could be copied
Verified Purchaser
Hello, We're sorry to hear that your key may have been improperly cut or selected. Please return it to the retailer for a refund or exchange the ...