Prices, Promotions, styles, and availability may vary. Our local stores do not honor online pricing. Prices and availability of products and services are subject to change without notice. Errors will be corrected where discovered, and Lowe's reserves the right to revoke any stated offer and to correct any errors, inaccuracies or omissions including after an order has been submitted.

Nest Learning Thermostat (4th Gen) with Temp Sensor - Polished Gold

Ratings & Reviews for Google Nest Learning Thermostat (4th Gen) with Temp Sensor - Polished Gold

4.4
175
Review
 4.4 out of 5
175 Reviews


76% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

Customers overwhelmingly praise this thermostat for its sleek, minimalist design and intuitive operation. Most highlight the elegant appearance, smooth dial, and clean display as visually striking. Installation is consistently described as straightforward, taking under 30 minutes, with the interface simple to navigate both on-device and via smartphone app. Reviewers deeply appreciate the smart learning features that adapt to routines, with many reporting noticeable energy bill reductions. Voice control and remote access through smart home integration are major selling points. A few mention app usability concerns and occasional connectivity issues, but these are vastly outweighed by positive feedback. Overall, most customers consider this a worthwhile upgrade for smart homes.

Customer review summary generated by AI, including incentivized reviews.
175 Customer Reviews

Stops working shortly after warranty ends

Would Not Recommend

Nest has a known issue with no resolution. Hundreds of people have posted to various forums as far back as 8 years. My Nest thermostat worked great for about 1 year. Now the temperature setting means nothing. I set it at 69 and temp won't go past 63. Google had me try several things that didn't help

Was this Review Helpful ?
Response from Google Team

Hey there, LauraB. Sorry to see you’re having trouble keeping the perfect temperature on the Nest Thermostat Gen 4 — we totally understand your frust...

Google TeamFebruary 23, 2026

madebygoogle

Nest Learning saves energy and vacation peace

Would Recommend

Very easy to set up. I love that I can be away any season and am able to make changes to my heating or air conditioning as weather changes. It also saves energy on ECO mode when it does not detect motion at home.

February 9, 2026
From Nest Learning Thermostat (4th Gen) with Temp Sensor - Polished Silver Verified Purchaser
Was this Review Helpful ?
Response from Google Team

Here’s to keeping your home the perfect temperature anytime of the year! Thanks for the kind words, Tbird77531. Read More

Google TeamFebruary 10, 2026

madebygoogle

Broke bracket

Would Not Recommend

We’ve had our nest for only a year, bracket broke so it won’t spin at all! Everytime we pushed it in it would almost pop off the wall! Called our local Lowe’s and they said we would have to buy another one! It did work as advertised, loved the fact that we could monitor the temperature from our phone

Was this Review Helpful ?
Response from Google Team

Hi there, Ashw. While we’re glad you enjoyed being able to control the temperature from your phone on the Nest Thermostat Gen 4, we’re sorry it didn’...

Google TeamFebruary 4, 2026

madebygoogle

Smart thermostat

Would Recommend

Smart features help with saving money

Was this Review Helpful ?
Response from Google Team

Thanks for the five star review, Alex! madebygoogleRead More

Google TeamJanuary 28, 2026

madebygoogle

This works with Google Home

We had to replace our older v1 thermostat, so we upgraded to this newer version, so far working smoother than the old one, and contrary to some reviews install was super simple.

January 23, 2026
From Nest Learning Thermostat (4th Gen) with Temp Sensor - Polished Silver Verified Purchaser
Was this Review Helpful ?
Response from Google Team

We're happy it was a smooth upgrade, The Rickster! Happy to hear from a long time Nest user. Read More

Google TeamJanuary 26, 2026

madebygoogle

Worst Product Support I've ever had

Would Not Recommend

A year ago on December 30th I bought a Nest from Lowe's. Unfortunately I didn't have a lowe's account at the time, and I didn't hold onto the receipt. This was my second Nest, after having one in my last house I was hesitant, I had issues before with Nest not maintaining heating in my house due to software issues. During this time I also graduated from college and started paying for my own cell phone, losing access to my two factor authentication number. Wildly, there is no solution for this ...

Was this Review Helpful ?
Response from Google Team

Hey there, Bradley. We’re sorry to see your experience with both our support team and the Nest Thermostat Gen 4 didn’t go so well. We totally underst...

Google TeamJanuary 20, 2026

madebygoogle

NICE UNIT, NOT BACKWARDS COMPATIBLE

SOFTWARE IS NOT COMPATIBLE WITH OTHER NEST VERSIONS- WILL BE RETURNING ITEM

Was this Review Helpful ?
Response from Google Team

Hey there, BRUCE S. We're sorry to see the Nest Thermostat Gen 4 didn't quite work out for you. We understand that there may be a learning cu...

Google TeamJanuary 9, 2026

madebygoogle

Very easy install

Would Recommend

Like it. Upgraded from the nest 3

Was this Review Helpful ?
Response from Google Team

Thanks for being a part of the Nest family, Ezyt! madebygoogle

Google TeamDecember 22, 2025

madebygoogle

Looks slick

Would Recommend

Very easy installation. No pro needed!

December 9, 2025
From Nest Learning Thermostat (4th Gen) with Temp Sensor - Polished Silver Verified Purchaser
Was this Review Helpful ?
Response from Google Team

Glad setup was a breeze, UrPalAl! Thanks for being part of the Nest family. Read More

Google TeamDecember 9, 2025

madebygoogle

Said they showed but never did!

No call, no knock, no refund! Very disappointed!

November 18, 2025
From Nest Learning Thermostat (4th Gen) with Temp Sensor - Polished Silver Verified Purchaser
Was this Review Helpful ?