Ratings may include incentivized customer reviews.
What Customers Are Saying
Customers praise the smart thermostat for remote smartphone control, voice assistant integration, and intuitive scheduling that saves energy. Most find installation straightforward, completing it in under 30 minutes without professional help. The sleek design and responsive touch interface receive consistent compliments. Many report measurable reductions in energy bills through learning capabilities and away-mode automation. However, some experience Wi-Fi connectivity issues and frustration with app migration. A few note temperature inconsistencies or compatibility challenges. Overall, most customers consider it a worthwhile investment despite minor technical drawbacks.
Customer review summary generated by AI, including incentivized reviews.Great Thermostat
Would Recommend[This review was collected as part of a promotion.] This was hard to install as we have a newer furnace and air conditioner. But after our heating man installed (in a mere matter of minutes) I love it. The ability to change the temperature away from the actual unit, whether in another room or away makes it perfect. I love the ability to turn on the air or heat before I get home. Totally worth getting.
From Google LLC
Great product
Would RecommendIt took longer than expected to set it up. I had to hire an HVAC person to complete it. It has worked great since.
From Google LLC
Nasty Best
Would Not RecommendImpossible to connect and instructions- poor installation by contractor. Still not connected to my WiFi. Garbage!
From Google LLC
Hi Marc, thanks for letting us know about the issue. We´re sorry for any inconvenience you may be having. We recommend contacting your contractor for ...
It's great...when it doesn't disconnect from the wifi
Would RecommendA few times it disconnects from Wi-Fi for no apparent reason and following the troubleshooting info takes you down a rabbit hole.
From Google LLC
Hi giordi, thanks for letting us know about the issue. We´re sorry to hear that your Nest Thermostat disconnects from your Wi-Fi network. We appreciat...
It's great except....
Would RecommendMy nest thermostat gives me an error message at least once per week. I have to physically reset the thermostat to get it to connect to my app again. It's not great for controlling my thermostat while away from the house.
From Google LLC
Hi Jes313, thanks for the feedback that you shared about your experience with using the Nest Thermostat. We’re sorry to hear that it gives you an erro...
Easy to install and use
Would RecommendI had purchased a thermostat before the nest. I was going to have to pull a C wire. I found the Nest and took the other thermostat back. The Nest needed no modification to my system. It was easy to install. The programming is fairly easy. I’m still learning and tweaking in order to get the most efficiency from my system. I love how it communicates with my google home devices. It also has a cool modern look.
From Google LLC
Nest
Would Not RecommendI can't get to work so I can say if it's good or not. But seeing I can't get it working... and don't count on support.. it seem more bad than good....especially if I have to call a pro
From Google LLC
Hi Kayl, thanks for sending in your feedback. We're sorry to hear that you're unable to get your Nest Thermostat to work. If you're willing, we'd reco...
Its awesome
Would Not RecommendLove being able to talk and change anything. App is easy to use.
From Google LLC
Nest thermostat
Would RecommendVery easy to install, has a modern appearance and easy to setup.
From Google LLC
Great Product
Would RecommendVery easy to install, the app walks you through the process step by step. Also, very easy to navigate through the menus. Not too many setting (which is nice), I especially like that I can control the thermostat anywhere as long as I have an internet connection. 10/10 would recommend this product.
From Google LLC
Radiant heat Nest
Would RecommendInstall excellent, software excellent. Changing the temp on the unit itself is difficult
From Google LLC
Hi Matthew, thanks for posting your feedback. We can see that you're experiencing some difficulties with your Nest Thermostat. We'd recommend to check...
great product
Would RecommendLove that you are able to create a schedule so you never have to remember to adjust it.
From Google LLC
So easy..
Would RecommendThe Nest thermostat was extremely easy to install and even easier to use. Should have switched over to the Nest a long time ago.
From Google LLC
really good upgrade
Would RecommendNest thermostat gives me peace of mind, I have an old furnace that is was prone to randomly faulting, there was nothing worse than coming home from a weekend trip to find my house at 20 degrees F and every pipe frozen solid. (side note: I fixed the issue by replacing the control module). But even with fixing the root cause of the issue I felt uncomfortable leaving my house unattended for any amount of time, so i decided to get this. I'm very pleased, installation was easy, the programming is a b...
From Google LLC
Hi scook, thanks for taking the time to share your feedback. We’re glad that you find Nest Thermostat great, and we do apologize if there are features...
Love it
Would RecommendLove it. Works great. Very easy to set up as well as use
From Google LLC
Superb
Would RecommendIts just an awesome piece of hardware. It does what any thermostat do but the balue it brings with how it looks and is displays is just amazing. A must buy if ur looking to make ur living room look fancy. And if u dont have c wire. Just use your fan wire and plug it into c soxket and u will have no issues unless ur a person that likes to run fan only sometime.
From Google LLC
Don't buy this one.
Would Not RecommendDon't get this one. I love the other Nest thermostat so much more. This one caused installation problems and then wouldn't stay connected to my wifi. Immediately remove it and upgraded to other Nest thermostat.
From Google LLC
Hi there, we appreciate you for sharing your feedback about the Nest Thermostat. It’s unfortunate to hear that you had installation problems and conne...
Nest
Would RecommendGreat thermostat with easy to use features. Easy set up too.
From Google LLC
Good product / horrible app!
Would RecommendThe nest is great, the app is horrible. I like that I can turn my heater/AC on from my phone wherever I am. But programing it in the app is a joke!
From Google LLC
It does what it says
Would RecommendControls temp, easy to install, works great with Google Home.
From Google LLC
Hi Richard, thanks for reaching out to our support team. We apologize for any inconvenience with the lengthy set up, causing you to hire a technician....