Ratings may include incentivized customer reviews.
What Customers Are Saying
The product offers convenient remote monitoring and control of the garage door via a smartphone app. Users report it is easy to install and provides useful features like door open/close notifications. While some minor connectivity or setup issues were noted, the product is generally considered valuable for enhancing the functionality of the home's garage door system.
Customer review summary generated by AI, including incentivized reviews.Great Product
Would Recommendinstructions clear. Install was easy. Worked first time and every time. I am very satisfied with the product. I recommend this as an economical door opener upgrade!
From geniecompany.com
Excellent addition to my house.
Would RecommendThis product works just as described and helps me make sure my house is protected even if I'm not at home. I can make sure the kids didn't forget to close the garage door or close it if they didn't. It's so handy.
From geniecompany.com
Easy to operate
Would RecommendWe are very impressed with this garage open Works well far and near we recommend it to every household who needs it 😆😆😆😆😆
From geniecompany.com
DCM and DPS loses pairing after door opens
Would Not RecommendAfter pairing the wifi enabled door controller with the door position sensor, i was able to open the garage door with the Aladdin app on my phone. But for some reason the door controller and door position sensor become unpaired, and I am unable to close the door through the app. I was able to pair the units again, and open the door using the app, but again it lost the pairing and i am unable to close the door using the app.
From geniecompany.com
Awful
Would Not RecommendThis is an awful system. Set up is awful. Support is essentially - do it again. Try again. Keep doing that till you quit.
From geniecompany.com
Not worth the time & effort.
Would Not RecommendI bought it online and it seemed easy enough to install. I followed all instructions and called the help line... after 15 mins of conversation they sent me a new unit. I installed that one and it still doesn't connect. I'm in the midst of returning it.
From geniecompany.com
Thank you for sharing your feedback with us. We're sorry to hear you're having trouble programming your Retrofit-Kit. We’re here to help! Please give ...
Ability to control both my openers remotely
Would RecommendI own/operate a garage door company and I gotta say this product is awesome. I personally use it on my own garage door openers and it’s worked flawlessly. Great way to bring new life to an older or newer garage door opener that may not have the WiFi built in.
From geniecompany.com
Open says me
Would RecommendIt was a little hard to connect until I placed it inside the house with the long wiring they include so now its in the house and connects great
From geniecompany.com
Thank you for taking the time to share your feedback. We’re sorry you had a negative experience. We would love to better understand what went wrong; h...