Ratings may include incentivized customer reviews.
What Customers Are Saying
The product offers convenient remote monitoring and control of the garage door via a smartphone app. Users report it is easy to install and provides useful features like door open/close notifications. While some minor connectivity or setup issues were noted, the product is generally considered valuable for enhancing the functionality of the home's garage door system.
Customer review summary generated by AI, including incentivized reviews.Great app
Would RecommendVery easy to setup and install
From geniecompany.com
Can't stay connected to wifi
Would Not RecommendI replaced my opener through Overhead Door Company, which, unknown to me, rebrands Genie products. Big mistake. I had to buy a new wifi enabled controller (this piece of junk), which will not keep connection with the door sensor or wifi. My phone and other devices get 5 bars in my garage, but this thing simply can't stay connected even to its own door sensor where it has line of sight and is less than 30.feet away. I so wish I had done my research and gotten another Chamberlain to work with ...
From geniecompany.com
Welcome to the Future!
Would RecommendMy family was always having issues with the outside door wall keypad not working and batteries dying. I was looking into a new keypad and saw this wifi retrofit kit! So awesome! I installed the Genie door opener so I was familiar with setup and wiring. The instructions were good and plenty of video links to help as well. The only downside is the door sensor you attach to your door has a battery that will need to replaced over time but the app shows you the battery life status bar. I created the...
From geniecompany.com
Beware and Check unit for QR codbefore installing
Would Not RecommendUnit left factory without QR label that is supposed to be affixed to the back of unit. QR code is for connecting unit to app. I was told that I would need to purchase another unit.
From geniecompany.com
Thank you for reaching out. We apologize for the inconvenience you experienced with your unit. We'd like to resolve this issue for you and ensure you'...
Access on the phone is a game changer
Would RecommendLove having access to all 3 doors on our phones!
From geniecompany.com
Excellent
Would RecommendNot sure why I waited so long to install this. It was much easier to install than expected. Works great. Instructions say it only works on 2.4g, not the case, it works on 5g Wi-Fi. I am very pleased.
From geniecompany.com
Makes your garage door smart with NO monthly fee
Would RecommendThis kit had all the hardware needed to mount and deploy the system. The instructions were very straight forward and were supplemented by installation videos for every step. Setup of the software along with pairing the Aladdin Connect module with the position sensor went very smoothly. I do wish that the software allowed for geofencing, but from what I have learned, it is possible to do so with a Smartthings hub, which I am looking into. A much better system than MyQ, which charges for evert...
From geniecompany.com
Thank you for sharing your experience. We’re sorry to hear about the connection issues you’ve had—that’s definitely not the performance we aim for. Ou...