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Push-in Refrigerator Water Filter PureSource Plus

Ratings & Reviews for Frigidaire Push-in Refrigerator Water Filter PureSource Plus

4.3
1116
Review
 4.3 out of 5
1116 Reviews


87% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

The water filters provide reliable, high-quality filtration for most users, with many reporting noticeable improvements in water taste and clarity compared to unfiltered tap water. The filters are easy to install and the automatic replacement reminders are convenient. However, some customers have experienced issues with improper fit, shorter-than-expected filter life, and high replacement costs. Overall, the filters' performance and convenience outweigh the higher price for many users.

Customer review summary generated by AI, including incentivized reviews.
1116 Customer Reviews

USUALLY WORKS WELL-NOT THIS TIME

[This review was collected as part of a promotion.] We have always used these EPTWFUO1 Pure Source Ultra II genuine filter for our refrigerator without any problem. However, this time after replacing the cartridge we noticed a frozen pool in the back of refrigerator and a rivulet of frozen water headed toward the door. (We had been away for a time) and thought we had a problem with the refrigerator (which is not that old!). After using a blow dryer to melt and remove the massive chuck of ice; we...

March 4, 2024

From frigidaire.com

Response from Online Outreach Specialist

Hello there. We're saddened to hear this has been your experience. We want you to know that we have heard you and will use this feedback to make bette...

Online Outreach SpecialistMarch 5, 2024

Repacements Leak

Have ordered two replacements waited 30 days between them, and they both leaked after installation. Easy to see. have door open, fill glass at dispenser, stop and they see water leak at the back end of the refrigerator and drip down to shelf below.

February 6, 2024

From frigidaire.com

Response from Online Outreach Specialists

Hello, JD Vance! We never want anyone in our family to be dissatisfied with their product or experience. We'd really like to look at this issue more ...

Online Outreach SpecialistsFebruary 8, 2024

It Arrived Dirty!

The filter was dirty!!!!! Like visibly had smear of black stuff on it like someone touched it with dirty hands right near the two nozzles that go in. I washed it and used it regardless, but I am highly disappointed and upset. I have a subscription because I need the filter every 6 months, but if y’all are going to be sending dirty filters I will have to find a generic brand that works.

June 25, 2023

From frigidaire.com

Response from Online Outreach Specialist

Hi there, valued customer! We are saddened to know that the filters that you receive are not clean. It is uncommon instance, and we would like to take...

Online Outreach SpecialistJune 26, 2023

[This review was collected as part of a promotion.] Works good!

June 6, 2023

From frigidaire.com

[This review was collected as part of a promotion.] The water tastes wonderful!

May 31, 2023

From frigidaire.com

Not the same as they used to be

Lasts 1 month. I’ve purchase these filters for many years and over the last year or 2 they only seem to last about a month before the water flow slows and ice takes too long to make. Waste of money.

May 16, 2023

From frigidaire.com

Response from Online Outreach Specialist

Hello there. We're saddened to hear that you feel this way. This is concerning, and we want you to know that we have heard you and will use this feedb...

Online Outreach SpecialistMay 16, 2023

Where is the Video showing how to replace my filter with a raised grip on it. It doesn’t come out!

April 14, 2023

From frigidaire.com

Response from Online Outreach Specialist

Hi there, thanks for reaching out to us. These are the steps in changing the water filter: 1. Turn Off the ice maker. 2. Remove the filter by pushi...

Online Outreach SpecialistApril 14, 2023

Does not filter anything

I have a Zero Water pitcher for filtered water. It comes with a tester to see how clean the water is. I tested tap water and water filtered from BRAND NEW refrigerator and it shows EXACT same amount of particulates in the water. Faulty filter? Maybe. Will order another one and update this review if it's better.

February 27, 2023

From frigidaire.com

Response from Online Outreach Specialist

Hi, LBlanton. We appreciate you taking time to provide feedback. We've checked that you've already reached out to our customer care. We hope everythin...

Online Outreach SpecialistFebruary 28, 2023

Received Wrong Filter and can't seem to speak with anyone on how to return it.

[This review was collected as part of a promotion.] I recently ordered new filters for my new frig, as I received a notice stating it was time. That's great, so I order the filter and the big was wrong. I can not seem to contact anyone about returning one of the filters and reordering the correct one. this is not good business, as I have tried 4 x's SUGGESTION!!!!!

February 13, 2023

From frigidaire.com

Response from Online Outreach Specialist

Good day! Thanks for dropping by. We apologize that you're having a hard time returning and reordering again. We would love to make sure your concerns...

Online Outreach SpecialistFebruary 14, 2023

Leaking Filter

[This review was collected as part of a promotion.] I purchased my current water filter in Dec. I just noticed it is leaking and there was a pile of water under the vegetable bin.

February 7, 2023

From frigidaire.com

Response from Online Outreach Specialist

Hi, Carol Ann. We're sorry to hear that your refrigerator's water leak is being caused by problems with your water filter. We would adore the chance ...

Online Outreach SpecialistFebruary 10, 2023

Unable to remove present filter to change it

[This review was collected as part of a promotion.] It’s our first time changing it and it won’t budge. Is there something to unlock first?

February 7, 2023

From frigidaire.com

Burning through money on these things .

I have used two water filters in two months.. why? Because they just stop running water. They literally start trickling water after two weeks. We only use it for drinking water and to fill our babies formula tank. It is WAY to much money to have these things not last a month.

January 30, 2023

From frigidaire.com

Response from Online Outreach Specialist

Hi, Bnor! We're sorry to hear the water pressure in your dispenser is slowing down! These filters should work best for six months, or at least four i...

Online Outreach SpecialistJanuary 31, 2023

Lasts 2-3 months at the maximum

Two people in home, I would estimate half the life Frigidaire claims for gallons/months per filter before water flow volume slows to a point where the filter must be replaced.

January 28, 2023

From frigidaire.com

Response from Online Outreach Specialist

We are sorry to hear you are having issues with the longevity of your water filters. Do you have a secondary filtration system for the water in your h...

Online Outreach SpecialistJanuary 30, 2023

Water filter subscription

I cancelled the automatic subscription. I am waiting to see if that actually worked now. I have moved and sadly no longer own a Fridgaire. The problem is the insane number of emails I get saying it is time to replace my water filter. I would love to get them to stop!

January 27, 2023

From frigidaire.com

Response from Online Outreach Specialist

Hi there! Per our records, the subscription has been completely cancelled. Feel free to reach out to us should you have any other questions or concern...

Online Outreach SpecialistJanuary 30, 2023

Do not subscribe

Very didicult to find a way to cancel the subscription. I must have 10 years worth of filters now.

January 17, 2023

From frigidaire.com

Response from Online Outreach Specialist

Hello Jcamreth! Thank you for reaching out to us and sharing your experience. We'd really like an opportunity to research more into your subscription ...

Online Outreach SpecialistJanuary 18, 2023

subscription

Impossible to cancel DO NOT SUBSCRIBE

January 11, 2023

From frigidaire.com

Response from Online Outreach Specialist

Hello Valued Customer! Thank you for reaching out. To cancel a subscription, please reach out to us directly for a speedy process. You can reach out t...

Online Outreach SpecialistJanuary 12, 2023

Wter Filter

Subscribe and Save keeps sending even after I have canceled and was sending about 1x every 2 months before I canceled. Where is the CANCEL subscription button on the website so I don't have to wait 30 minutes on the phone every time a new filter comes in the mail and is charged to my credit card?

January 10, 2023

From frigidaire.com

Response from Online Outreach Specialist

Hi, Mouse2! We’re disappointed to hear about your experiences with the water filter and getting in touch with us. We’re ready to help. We have reached...

Online Outreach SpecialistJanuary 11, 2023

Cloudy Water within first four months

[This review was collected as part of a promotion.] One day last month my filter started producing extremely cloudy water. Unable to see through, stronger as you pour it, cloudy water. I thought, seeing as how the fridge was new, maybe the first filter was used before the six months and I needed to replace it. Spent the money, got myself a new one... and got one day of clear water. The new filter is doing the exact same thing. There's nothing changed to local water, none of my other lines using ...

January 3, 2023

From frigidaire.com

Response from Online Outreach Specialist

Hi, there. If you have recently replaced the water filter and the water appears to be cloudy it could be because of air in the water line. This is no...

Online Outreach SpecialistJanuary 9, 2023

Terrible

I bought this filter and now I have a fridge that leaks, doesn’t produce ice, and on my water meter there is still no difference in filtering out ppms. I am so disgusted.

December 11, 2022

From frigidaire.com

Response from Online Outreach Specialist

Hi, CC2683! Thanks for reaching out with your concerns! Please keep in mind that activated carbon filters do not remove dissolved solids like sodium ...

Online Outreach SpecialistDecember 12, 2022