Ratings & Reviews for First Alert BRK Hardwired (with Battery Back-Up) Photoelectric Smoke detector
Ratings may include incentivized customer reviews.
What Customers Are Saying
The smoke detectors were generally effective at detecting smoke and considered easy to install by most customers. Many reported reliable performance with no false alarms. However, some customers experienced issues like random beeping, malfunctions, and problems with the warranty process. The mixed reviews suggest potential quality control and customer service concerns with the product.
Customer review summary generated by AI, including incentivized reviews.Just don’t expect it to last the full 10 years
Would RecommendI think these are probably pretty good overall, I just think they’re made fast and cheap, and you really shouldn’t expect it the last full 10 years. I have two of these installed in my house, manufacture date, December 2017, install date June 2018. One of them is clearly failing, But the failure mode is not described in the manual. It sounds an alarm with three long beats, a pause, then three long beeps, then it stops. It always seems to do this in the middle of the night. This is not the low ba...
replactnent unit
This replaces a unit that failed after 4 years of the 10 year warranty.
Verified Purchaser
Hi TonyL, we are sorry to hear about this. We would like to get the details about the original unit, provide troubleshooting assistance and warranty ...
Great product
great!
Verified Purchaser
Quick and easy
Verified Purchaser
BRK #7010B-6 smoke detector
Would RecommendWas able to find these at Lowes for a sale price of $5 off. Bought two to have a spare. These were installed in our new home. Had one damaged in a close strike during a thunderstorm recently.
Verified Purchaser
Good installation instructions
Would RecommendEasy to install with good instructions
From BRK Hardwired (with Battery Back-Up) Photoelectric Smoke detector 6 -Pack Verified Purchaser
They work until they dont.
Would Not RecommendHad these for 5 years. During that time they went off only once from cooking. Then all of a sudden I started getting the random 3 beeps. Vacuumed all the untis, checked all connections, replaced some and still random 3 beeps!!! Now I'm having complete false alarms! I'm going to just unplug them and stick up battery operated units cause I just can't anymore. There are so many reviews with similar complaints.
Hi Rick, we are sorry to hear about this. This is not what you should expect. We will be happy to help troubleshooting and make things right. At your...
Great replacements
Would Recommendreplacements for 10-year old models, same brand. All connections matched up perfectly and installation was simple.
Verified Purchaser
Good units communicating with each other
Would Recommend3 batteries were bad out the box
From BRK Hardwired (with Battery Back-Up) Photoelectric Smoke detector 6 -Pack Verified Purchaser
Hardwired smoke detectors
Would RecommendPerfect safety feature for every single home. Hardwired and extremely reliable
Verified Purchaser
Works great
Good
Verified Purchaser
Buy brand new, sent open box.
It works but sent an open box item, top was ripped off. Missing one of the ceiling mounts to one of the smoke radars. First and last time I purchase online.
From BRK Hardwired (with Battery Back-Up) Photoelectric Smoke detector 6 -Pack Verified Purchaser
Thank you for your feedback, Chris. We apologize for the inconvenience. We would like to hear more about your experience to see how we can help. Plea...
smoke
Would Recommendeasy to install exact replacement
Verified Purchaser
Dead battery
Purchased 3. One was dated 2022 and had a dead battery. The other 2 were dated 2023.
Verified Purchaser
Thank you for your feedback. We apologize for any inconvenience. We’re here to help. We would like to talk to you further to better understand your e...
Hi Thomas, we are sorry to hear about this. This is not what you should expect and we will be happy to provide some recommendations to prevent nuisan...