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18 -Sheet Cross-cut Paper Shredder

Ratings & Reviews for Fellowes 18 -Sheet Cross-cut Paper Shredder

4.7
621
Review
 4.7 out of 5
621 Reviews


96% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

This shredder offers powerful and reliable performance, with the ability to shred up to 18 sheets at a time without jamming. It operates quietly and has a large capacity bin, providing convenient and efficient shredding for moderate to heavy use. The device includes safety features and versatile functionality, making it a worthwhile investment for small offices or homes with regular shredding needs.

Customer review summary generated by AI, including incentivized reviews.
621 Customer Reviews

Could shred metal

Would Recommend

I wouod not recommend shredding sheets of metal with this thing but it is tough! We replaced our long loved and abused office shredder with this thing and have had 0 issues with it. It doesn't skip a beat when you put 18 sheets in it and it has lights on it that tells you how much if a load its under. Wouod highly recommend this product.

December 10, 2025

From fellowes.com

Response from CS

Hi justannoyed. We build our brand around World's Toughest Shredders, but you are correct, it isn't designed to shred metal. Thank you for the recomme...

CSDecember 12, 2025

Excellent Product from Excellent Manufacturer

Would Recommend

I purchased this as a replacement for my former Fellows shredder. It works fantastic as expected from this manufacturer. It is used constantly in my home office to ensure privacy and protection of important documents. I would highly recommend this product. It is truly the best shredder i have ever owned or used. i have recommended this unit to all of my personal and professional contacts. I have been a loyal FELLOWS customer for many years and that relationship will continue. GREAT PRODUCT, GREA...

April 20, 2025

From fellowes.com

Response from CS

Thank you, MJSTEIN! We value and appreciate your excellent feedback and rating as well as your faithful support through the years!

CSApril 21, 2025

Not so quite

Would Not Recommend

Worked quietly for 2 months and less than 400 sheets of paper. It is now making grinding noise and right at the end sounds like somethings breaking inside. Also, I now have to push the paper in by applying some force, whereas before I just dropped the paper in. Not sure, perhaps a not fully QC'd unit? I mean other reviews rave about it!

April 18, 2025

From fellowes.com

Response from CS

Hi Raypar. We are sorry you are having difficulty with your 99Ci shredder and that your experience does not match most! Please call customer support...

CSApril 21, 2025

Simply the Best

Would Recommend

We purchased the exact same one as we had that finally stopped working after 10 years. We really used the last one every day. We have been amazed to the fact it just kept going.

October 15, 2024

From fellowes.com

Response from CS

Thank you for the fabulous review, DeeTee! We appreciate you taking the time to share your excellent experience! We value your continued support as ...

CSOctober 16, 2024

Problem with using shredder bags?

Would Recommend

Is there a proper way to line the pull-out bin with a shredder bag? It doesn't seem to fit securely and is loose around the bin.

January 14, 2023

From fellowes.com

Response from CS

Hi Paulvis. Thank you for the review. There are tabs on the rim of the basket where it meets up with the front panel of the pull-out drawer. The bag...

CSJanuary 17, 2023

One tough shredder

Would Recommend

This is a very tough shredder. I accidentally put in my metal credit card in there, and it did get stuck but I was able to get that thing out without any damage to the shredder. I would highly recommend this 99CI Fellowes shredder. It is heavy duty and have server me well over the years.

October 20, 2022

From fellowes.com

Response from CS

We are glad to hear the unit was not damaged after you accidentally inserted a metal credit card, Masood! Thank you for sharing your review and thank...

CSOctober 21, 2022

Love it!

Would Recommend

[This review was collected as part of a promotion.] We bought this for our home office. After burning up several other brands, we decided to try this one. It has worked perfectly. Strongly recommend for anyone needing something for legal & medical shredding. We've never had a problem.

October 7, 2022

From fellowes.com

Response from CS

Thank you for taking the time to post your five-star review, Tater007 and thank you for choosing Fellowes!

CSOctober 7, 2022

Great Shredder

Would Recommend

Purchased for small office. Great performance at a great price. Pleased with purchase!

October 7, 2022

From fellowes.com

Response from CS

We are so glad you are pleased with your purchase, dmarchant! Thanks for choosing Fellowes!

CSOctober 7, 2022

JUNK! several issues right out of the box

Would Not Recommend

I've had several Fellowes shredders over the years but this one is just not functional. Isues are, first, it runs continuously. will not stop for any reason other than powering off, overheating or safety switch activation. Second, will shut down after only 2 to 3 minutes of running with the overheating light illuminated and will not turn back on for at least 20 minutes. Third, the safety switch is so tight that a single sheet of paper will not feed through. I need to use at least 5 sheets to mak...

October 2, 2022

From fellowes.com

Response from CS

We are very sorry your experience has been a poor one, noshred! Please call customer service if you have not already done so. We would appreciate an ...

CSOctober 3, 2022

question

Would Recommend

would i be able to use lubricant sheets instead of the oil?

September 8, 2022

From fellowes.com

Response from CS

Thank you for the question, lindaa! We have not tested our units with oil sheets manufactured by other companies, so currently, we recommend Fellowes...

CSSeptember 8, 2022

GREAT SHREDDER

Would Recommend

I have several Fellowes Shredders and they always live up to my expectations. I have had others in the past that I was dissatisfied with but the FELLOWES beats them all hands down. It is fairly quiet and jam proof so far. Shreds everything I have put through it so far. I really like the Shredder very much. My son purchased my first one for me and told me it was the best. He has several also. I found it to be excellent.

July 27, 2022

From fellowes.com

Response from CS

Thank you for the excellent review and support, Purple!

CSAugust 1, 2022

Unacceptable bin

Would Not Recommend

The machine is excellent and of top quality except the bin. Although the bin door is plastic, the bin itself is cardboard. Yes, I said cardboard. This design is beneath the name & reputation of Fellowes. It's like buying a Ferrari car that comes with wooden wheels of a Stagecoach.

July 12, 2022

From fellowes.com

Response from CS

Hi ArtM. We appreciate hearing your perspective regarding the corrugated plastic basket portion of the pull out bin. While this portion of the bin is...

CSJuly 13, 2022

Unopened Junk Mail!

Would Recommend

Exactly what I needed! I want to shred junk mail without opening it. It chewed it up like it was nothing! It was much quieter than the one I replaced, which had died.

January 25, 2022

From fellowes.com

Response from CS

We are so glad it met your expectations, TammyTellMeTru!

CSJanuary 26, 2022

But for the paper basket and plug

Would Recommend

This purchase was a replacement of one I owned since 2007. The new one works quieter and is equally as efficient; however, the paper basket is made of plastic corrugated. While lighter it does not push in as nicely as the old one. I chose to insert and use the old basket and it works perfectly. In my opinion, the manufacturer got cheap. Additionally, I like the old electrical cord that could be disconnected at the shredder not only at the plug. The new one is permanently connected to the shredde...

January 21, 2022

From fellowes.com

Response from CS

We really appreciate your feedback, Ogiewan!

CSJanuary 26, 2022

So Far So Good

Would Recommend

So far, it is great, I just received it, but our HR loves theirs so I have high hopes. I was afraid when I opened it, it was going to be to big, but it fits perfectly with room to spare. I am excited to put it through the paces.

January 7, 2022

From fellowes.com

Fellowes CPi

Would Recommend

T,he Fellowes shredder is exactly what I needed in my home - its a great size, has cross cut, safety and easily moveable around when needed. I recommend this shredder to anyone needed to destroy securely any documents.

December 28, 2021

From fellowes.com

Response from CS

We are glad it it just what you were looking for, fdmw! We appreciate your wonderful review. Thank you for choosing Fellowes!

CSDecember 28, 2021

Great Shredder

Would Recommend

Perfect size for the office, works great.

December 15, 2021

From fellowes.com

Response from CS

Thank you for the recommendation, 123lookatme!

CSDecember 16, 2021

Fellowes 99ci Purchase

Would Recommend

I've used the shredder for about two weeks and shredded approximately 15 bags of material. Shredder performs admirably, overall. I did have a couple of jams which I contribute to possibly placing too much material in the shredder. Probably suggest less than 18 pages, although it will handle this amount. The container bin is poorly made. It works but could be so much better made. Looks like the corrugated material from post office boxes, therefore the 3 stars in this area. Shreds cd's, small pape...

December 5, 2021

From fellowes.com

Response from CS

Hi Plowboy! We appreciate hearing your feedback!

CSDecember 6, 2021

Great Shredder

Would Recommend

I'm used to a smaller less industrial shredder. This one checks all the boxes. Small yet powerful, large basket, safe.

November 28, 2021

From fellowes.com