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Jamestown 33-in W x 34.5-in H x 24-in D White Partial Overlay Painted Sink Base Fully Assembled Plywood Cabinet Recessed Panel Shaker

Ratings & Reviews for Diamond Express Jamestown 33-in W x 34.5-in H x 24-in D White Partial Overlay Painted Sink Base Fully Assembled Plywood Cabinet Recessed Panel Shaker

3.7
139
Review
 3.7 out of 5
139 Reviews


62% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

Customers praise the cabinets' sturdy construction, smooth finish, and durable hardware when received intact, with many describing them as premium and worth the investment. However, a substantial portion report severe fulfillment failures including incorrect delivery dates, weeks without updates, backorders, and drivers refusing to unload. Many also cite ordering errors with wrong cabinet sizes, inaccurate order status tracking, and poor resolution support. Despite strong product quality, widespread delivery and service breakdowns leave many customers frustrated and unlikely to return.

Customer review summary generated by AI, including incentivized reviews.
139 Customer Reviews

do not recommend cabinet dept or contractor

Would Recommend

After YOU pay in full, THEY aren't as interested in you. My install was Feb 2024- April 2025. I know install mistakes happen, but the store employees were overtasked and reorders often delayed. My concerns and pics of the 1/2" caulk line on ceiling trim at final install were dismissed by all.

May 29, 2025
From
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Response from Diamond Express

Thank you for your review. We are very sorry to learn that you had such a negative experience with the condition that you received your cabinetry. Pl...

Diamond ExpressJune 2, 2025

Information not up to date

Would Not Recommend

When ordered it was listed as in stock, now it's backordered with no eta. Customer service is a joke. They get your money then laugh when you ask for a ship date as if to say we git you! Buy your cabinets elsewhere

May 16, 2025
From
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Response from Diamond Express

Thank you for notifying us about your concern. We apologize for the inconvenience you experienced with your cabinet order. You may contact us directl...

Diamond ExpressMay 19, 2025

Poor customer service

Would Not Recommend

Item was listed as in stock when ordered, now that they have my money, it's on backorder and nobody knows when it will arrive. Don't believe what the employees tell you.

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Response from Diamond Express

Thank you for notifying us about your concern. We apologize for the inconvenience you experienced with your cabinet order. You may contact us directl...

Diamond ExpressMay 19, 2025

As Expected

Would Recommend

The cabinet was just delivered yesterday morning. The cabinet was what we expected. Only wish the toe stop area was finished in case you didn't want to cover it. Other than that it came with 5 adjustable shelves. We found it on sale so the price was good $93.60. Other colors were 3 times as much. The delivery was pretty good. The date they give you when you check out is not accurate. However, they will call you and text you to establish a delivery date. The personnel who delivered were excel...

May 3, 2025
From Verified Purchaser
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Response from Diamond Express

Thank you for taking the time to review our cabinet. We appreciate the five star rating. Thank you and have a great day!From Jamestown 36-in W x 34.5-in H x 24-in D Regatta Blue Painted Sink Base Fully Assembled Plywood Cabinet Recessed Panel Shaker Verified PurchaserVerified Pro

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Response from Diamond Express

Thank you for notifying us about your concern. We apologize for the inconvenience you experienced with your cabinet order. Your concerns have been fo...

Diamond ExpressApril 21, 2025

Not going to last

Would Not Recommend

These cabinets ding so easily. I was just getting a plate out of the cabinet and it just bumped the cabinet door and that left an indent on the door. They already got so many marks on them from the install. You can see glue at the seams inside the cabinet. I bought a few intermediate ones and they came in worse shape than the express. The white colors do match though between the different lines. I wanted the tilt out tray and was sent a kit with this base, but the top door is screwed in and the ...

March 22, 2025
From
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Response from Diamond Express

Jeanine,
Thank you for your review. We are very sorry to learn that you had such a negative experience with the overall quality of the cabinetry...

Diamond ExpressMarch 24, 2025

Nice color but poor quality and QA

Would Not Recommend

Ordered Diamond kitchen cabinets through Lowe’s and have been without a functioning kitchen for almost 2 months. Poor QA led to delivery of manufacturing flaws like chipping paint/glue issues that delayed installation by 3-4 weeks. Particle board quality.

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Response from Diamond Express

BrianM,
Thank you for your review. We are very sorry to learn that you had such a negative experience with the overall quality of the cabinetry....

Diamond ExpressMarch 24, 2025

well made

Would Recommend

great quality

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Response from Diamond Express

MPF GM,
It is so nice to hear from our satisfied customers. We hope that you enjoy your new cabinets for years to come. Thank you for the great ...

Diamond ExpressMarch 13, 2025

nicely made

Would Recommend

great quality

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Response from Diamond Express

MPF GM,
Thank you for taking the time to write this review. We appreciate your comments and the five star rating. Thank you and have a great da...

Diamond ExpressMarch 13, 2025

Would Not Recommend

they bring me the wrong side cabinet when I called lowes she did the return but she never apologize for the inconvenience and don't help buy the cabinet again

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Response from Diamond Express

Edwin Henrriquez,
Thanks for taking the time to leave a review. We apologize for your experience with your cabinet purchase. We will share wit...

Diamond ExpressMarch 13, 2025

Check the sizes before installing

Would Not Recommend

Got the cabinet and noticed it only measured 91 1/2" tall. Then noticed it didn't even have the toe kick built into it. Not sure who was out that day, but it was for sure the quality checker.

March 3, 2025
From Verified Pro
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Response from Diamond Express

Ronald,
Thanks for taking the time to leave a review. The toe kick platform is shipped loose, so the cabinet can be stood up in the room. It w...

Diamond ExpressMarch 10, 2025

Very nice cabinet

Would Recommend

We picked it up from Lowe’s yesterday and it was in perfect condition. Installed in the laundry room. It’s well made. Much nicer than the Diamond off the shelf at Lowe’s. We’re very pleased. Waited 2.5 weeks to receive after ordering.

February 28, 2025
From
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Response from Diamond Express

Jaci,
Thank you for taking the time to write this review. We appreciate your comments and the five star rating. Thank you and have a great day!...

Diamond ExpressMarch 3, 2025

missing parts

Would Not Recommend

no shelve holder prongs

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Response from Diamond Express

Thanks for taking the time to leave a review. We apologize the shelf clips are missing. Please contact our team at consumercaremb@masterbrand.c...

Diamond ExpressFebruary 19, 2025

Not Great Enough to Make Up for the Shipping

Would Recommend

The cabinet itself, once it finally got here, was sturdy and I enjoy the soft close doors. HOWEVER The process of getting it here was NOT worth the purchase. If they didn't keep stringing me along, there were at least two times I almost cancelled the order entirely. Just be aware when ordering, the third-party delivery service they use doesn't use tracking numbers, and can't even tell Lowes customer service when they will arrive. I was originally told they would arrive 3 weeks after placing m...

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Response from Diamond Express

DallasMom, Thank you for your feedback. We apologize for the delay with the delivery. This isn't the kind of experience we want our customers to ...

Diamond ExpressFebruary 12, 2025

Not right size

Would Recommend

Not the right measurement they mesure it corner to corner not the front face plate

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Response from Diamond Express

Thanks for taking the time to leave a review. We apologize for the confusion with this cabinet. The 36" measurement is the distance from the co...

Diamond ExpressFebruary 12, 2025

Great cabinet

Would Recommend

Seems like it will hold a good amout really heavy duty great product for the price

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Response from Diamond Express

Bberryman,
Thank you for taking the time to write this review. We appreciate your comments and the five star rating. Thank you and have a great...

Diamond ExpressFebruary 12, 2025

Great cabinets

Would Recommend

I love how they are made really heavy duty seems like they will last along time.

January 30, 2025
From Verified PurchaserIncentivized
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Response from Diamond Express

Bberryman,
Thank you for taking the time to review our cabinet. We appreciate the five star rating. Thank you and have a great day! ~ Sherri

Diamond ExpressFebruary 12, 2025

Defective cabinet/ cabinets

Would Not Recommend

This is the second cabinet we had to order because the first one was badly defective. The rest of cabinets lack described quality as well but were usable and we did not want to prolong works on our kitchen longer than necessary. It caused us to push all of our remodelling and instalation plans back for more than two weeks including installation of our new flooring. I hope the replacement cabinet will be of expected or as described in catalogue quality and we can use it to finish the project.

January 30, 2025
From Verified Purchaser
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Response from Diamond Express

Betty,
Thank you for your review. We are very sorry to learn that you had such a negative experience with the overall quality of the cabinetry. ...

Diamond ExpressFebruary 12, 2025