
Ratings & Reviews for Delta Cassidy Lumicoat Polished Nickel Single Handle Deck-mount Pull-down Kitchen Faucet with Sprayer
Ratings may include incentivized customer reviews.
What Customers Are Saying
The faucet has an attractive, sleek design and high-quality construction. Customers appreciate the convenient pull-down sprayer with multiple spray settings and the smooth single-handle operation. Many find the faucet easy to install and maintain. However, some users report issues with low water pressure, leaks, and the magnet at the top rusting over time. Overall, the faucet appears to be a quality product, but a small number of customers have encountered durability and performance problems.
Customer review summary generated by AI, including incentivized reviews.Great features
Would RecommendWe bought this a couple weeks ago & so far we are happy with it.
From DeltaFaucet.com
Wish I kept my Kohler
Would Not RecommendThis was the faucet that my kitchen remodel company provided us with. They said it was superior to what we had.
From DeltaFaucet.com
Hi, I'm sorry that your not 100% happy with your Delta faucet. We work very hard to produce great quality products and we appreciate the feedback. ...
Great appearance and funtional
Would RecommendThis pull down faucet is very easy to keep clean, the 3 sprays work as advertised, and it has a lifetime warranty. I previously had a pull out faucet and the pull down design is easier to use and very easy to redock.
From DeltaFaucet.com
Hi, We're happy that your Delta faucet is working properly and that you're happy with the faucet. We appreciate you providing feedback to us. Best...
The magnet will not stop from rusting out.
Would Not RecommendThe magnet lasts about 2 years. After the 5 year warrenty it will be a costly ongoing repair!
From DeltaFaucet.com
Hi, Kenneth.
Thank you for taking the time to write a review for the Delta 9197-DST Faucet. We do appreciate your feedback. I am sorry to ...

Low to no water pressure at all
Would Not RecommendWe installed this at the end of May and have really started using it in the past couple of months. The water pressure in the tiny stream of water it puts out is not even enough to properly wash a dish or rinse out the sink. We've cleaned out the screens numerous times and just a tiny spec of anything will clog it. This faucet was very expensive and recommended by the plumbing supply house. I fear I have no choice but to spend more money and replace it.
From DeltaFaucet.com
Hi, Shirley.
Thank you for taking the time to write a review. I am sorry to hear that you are not 100% satisfied with your Delta 9197-AR-...

Art over Function?
Don't get me wrong, this is a great faucet, and I particularly like the Spray-Shield technology; it works great. The spray, however, is lacking. The sprayer assembly has the single stream, spray and blast functions, but the designers chose to split the spray into two, small areas, 180° from each other. That renders the spray far less effective than it could have been, had the assembly into three zones instead.
From DeltaFaucet.com
Hi Ray B, We appreciate you taking the time out to share your thoughts on the Delta faucet. We're sorry the faucet is not exactly what you expected....
Looks and works great
Would RecommendWe did a complete kitchen remodel and wanted a tall faucet with a self-contained sprayer to complement the new stainless steel farm sink. This one fits the requirements perfectly. We like the three flow options from the faucet nozzle - stream, spray, and protected high pressure spray.
From DeltaFaucet.com
Hi, I'm happy that the Delta faucet is looking and working great. We appreciate you sharing this with other customers. Please do not hesitate to rea...
Great features!
Would RecommendI bought this faucet recently for my kitchen remodel. I had great success with a previous Delta purchase so I decided to stay with the same brand. I love the Spray Shield feature in this faucet! It does what it says about not splashing and removes food off the dishes completely.
From DeltaFaucet.com
Hi Sandi, We're glad you're happy with the Delta faucet. We work very hard to produce great products and we're glad you're enjoying it. Thanks for s...
Solid, elegant, and sturdy
Would RecommendI searched for ever for a faucet and am so happy I ordered this one. My pull-out Pfister from a big box store started leaking out the top after two years and we couldn't get the handle to come off. I wanted to upgrade to a pull-down that wasn't so tall it interfered with the cabinets above. The Cassidy is a high arch and was perfect. It swivels completely around in a solid fashion with ease, but yet does not wobble at all in the base. I like that the handle is elevated a bit from the counter. I ...
From DeltaFaucet.com
Hi, We're glad you're enjoying the Delta faucet so far. Please let us know if you have any questions. You can reach us at customerservice@deltafauce...
Low pressure
Would Not RecommendI purchased this model about a month ago and it has very low pressure.
From DeltaFaucet.com
Hello, We thank you for reviewing the Delta faucet. This faucet puts out 1.8gpm ( gallons per minutes) at 60 PSI and conserves water. For water con...
NICE
Would RecommendSo far I've been happy with this faucet. I do suggest the instructions could be more user friendly and their was a yellow key tool in the box that the instructions never addressed, So I have no idea what it was for.
From DeltaFaucet.com
Thank you for your review, cespears! We are glad to hear you are enjoying this model and appreciate the time you have taken to share your thoughts as...

low water pressure
Would Not RecommendWe moved into a new home that had the faucet (brand new). The water pressure seemed fine when we first moved into the home, then as time went on the water pressure became extremely low.
From DeltaFaucet.com
Hi Sylvia, I'm sorry to hear you've lost water pressure over time with the Delta faucet. Low flow is a indication of a blockage. I've reached out to...
Disappointed
Would Not RecommendI was extremely disappointed with the various spray features of the Cassidy with Spray Shield. The stream is extremely narrow, the spray is almost useless because there is a large gap in the middle since the spray only comes out either side, and I don’t really see the point of the Spray Shield. After paying an exorbitant amount for the faucet and to have it installed, I am going to have to pay yet again to replace the spray head with one that does not have spray shield.
From DeltaFaucet.com
Hello Julie, I'm sorry you're not happy with the spray feature on the Delta faucet. We always aim to produce the very best products and we thank you...
Quality product
Would RecommendI had my kitchen remodeled about a year ago. The faucet looks like the day it was installed. It works flawlessly. It does what it is supposed to do. We have hard water but it doesn't have any white residue and cleans up easily. I have a 30 inch apron sink and can clean every bit of it simply. There is so much available on line but my plumber cautioned me that parts may not be available and quality varies widely. With Delta you know what you are getting. A quality product and a company that...
From DeltaFaucet.com
Hello, I'm happy to hear how pleased you are with the Delta faucet. Thanks so much for sharing your thoughts!
RUSTED OUT WITHIN A YEAR
Would Not RecommendWE LOVED THIS FAUCET, BUT WITHIN A YEAR, THE MAGNET IN TEH NECK RUSTED OUT SO THAT THE SPRAYER NO LONGER GOES ALL THE WAY UP.
From DeltaFaucet.com
Hi Snowman, Thanks for reviewing the Delta product. I'm very sorry that the magnet on the faucet has become rusted. Rust can happen on any magnati...
Looks great!
Would Not RecommendWe have had it for a month and really like it. But the hose is a bit flimsy for a $400 faucet and water pressure and volume could definately be improved.
From DeltaFaucet.com
Hi, We appreciate the feedback on the Delta product. I'm very sorry to hear its not what you expected. Thank you for bring your concerns to our atten...
Works great!
Would RecommendI have been very happy with the faucet and the soap dispenser. And we really like the pull down feature and the spray which allows us to spray the entire sink.
From DeltaFaucet.com
Hi Tona 17, We're glad you're enjoying the features of the Delta 9197-AR-DST kitchen faucet. Thanks for sharing!
Easy install
Would RecommendWorks well, you will need normal water pressure to get the water blast feature to work correctly though. We are on a well and the water shield around the blast stream just splashes everywhere instead of preventing it.
From DeltaFaucet.com
Hello, Thanks so much for the feedback. We are constantly looking for ways to refine our processes and feedback like yours helps.
Just beautiful and not so industrial looking!
Would RecommendI love this faucet and the sprayer is great! The most traditional Delta Faucet!
From DeltaFaucet.com
Hi Christy, We're happy to hear how much yo love the Delta Cassidy faucet. We aim to please. Thank you for being a Delta customer!
All in one love it
Would RecommendI purchased it through Lowe's it was delivered to my door so far I really like it!
From DeltaFaucet.com
Hello Janet57, I'm glad you like the Delta faucet so far. Thanks for providing feedback!
Hello Bucky, We're glad you're happy with your Delta faucet. Please let us know if there is anything we can assist you with. We're always here to he...