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Cassidy Lumicoat Champagne Bronze Single Handle Pull-down Kitchen Faucet with Sprayer

Ratings & Reviews for Delta Cassidy Lumicoat Champagne Bronze Single Handle Pull-down Kitchen Faucet with Sprayer

4.4
119
Review
 4.4 out of 5
119 Reviews


85% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

The faucet is generally well-made with an attractive design and useful features like a powerful spray, magnetic sprayer head, and pull-down sprayer. However, some customers have experienced issues with low water pressure, leaks, and the sprayer head magnet rusting over time. A few also found the soap dispenser poorly designed. While the faucet is a stylish and functional option for many, a small number of customers have encountered durability and customer service problems.

Customer review summary generated by AI, including incentivized reviews.
119 Customer Reviews

faucet broke twice, start leaking, replaced parts

Would Not Recommend

not happy with this faucet, as i already replace bunch of parts and cartridge's 2-3 time and still not working. really disappointment and do not recommend delta to anyone as warranty is terrible

September 22, 2021

From DeltaFaucet.com

Response from Customer Service

Hi Will, Thank you for your review regarding our Delta Faucet Cassidy™ Single Handle Pulldown Kitchen Faucet In Lumicoat Chrome MODEL#: 9197-PR-DST ...

Customer ServiceSeptember 25, 2021

Cassidy kitchen faucet

I love it. Looks beautiful with my champagne draw and cabinet pulls. Very pleased with its functionality too!

May 21, 2021
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A useful addition to any kitchen

Would Recommend

The Cassidy faucet goes well with our copper sink

April 19, 2021

From DeltaFaucet.com

Response from Customer Solutions

Hello John, Thank you for taking the time to leave us your thoughts. I am glad to hear that the Delta Faucet model 9197-RB-DST CASSIDY™ Single Handle...

Customer SolutionsApril 20, 2021

Good looking and useful

Would Recommend

The faucet is a useful tool as well as good looking, it compliments the copper sink and the three other components along side of it

April 13, 2021

From DeltaFaucet.com

Response from Customer Solutions

Hello John, Thank you for taking the time to leave us your thoughts. I am glad to hear that the Delta Faucet model 9197-RB-DST CASSIDY™ Single Handle...

Customer SolutionsApril 16, 2021

No hot water pressure - worst customer service !!!

Would Not Recommend

Purchased Oct. 2020. After 2 months - no hot water pressure. Agent sent me new valve; no change. Spoke to agent Justin Miles who told me that they need to send me a second valve just to make sure that the valves aren't defective and if that didn't resolve issue they would send me new faucet. Asked to speak with supervisor was told one would call. That was over three weeks ago. Received new valve; same result. Called and asked to speak to Justin Miles was told no agent by that name. Recanted my h...

March 2, 2021

From DeltaFaucet.com

Response from Customer Solutions

Hello Chiefy 99, I am sorry that this Delta Faucet model 9197-PN-PR-DST is not providing a good hot water flow and apologize for any inconvenience th...

Customer SolutionsMarch 2, 2021

Beautiful & Heavy Duty

Would Recommend

We purchased this faucet for our kitchen remodel a little over a year ago. Absolutely the color and classic style. Loved it so much that we just purchased another for our laundry room remodel that is in progress. It is very heavy and seems durable. No issues with the first one we purchased 14 months ago.

February 17, 2021
Verified Purchaser
Was this Review Helpful ?
Response from DeltaFaucet

Hello LBohio. Thank you for taking to the time to leave your review. We are glad to hear that you like the faucet. Your feedback is important to us. ...

DeltaFaucetFebruary 18, 2021

DeltaFaucet

Great Faucet & Features

Would Recommend

This is a great faucet with multiple spray options. Love the Venetian Bronze finish.

January 25, 2021

From DeltaFaucet.com

Response from Customer Solutions

Hello BillA, Thank you for taking the time to leave your review. I am glad to hear that the Delta Faucet model 9197-RB-DST CASSIDY™ Single Handle Pul...

Customer SolutionsMay 13, 2021

Worth the wait

Would Recommend

Although it took over a month and a half to receive this faucet it finally arrived. The installation was easy and quick to do. The sprayer is amazing.

December 31, 2020
Verified Purchaser
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Sink faucet

Would Recommend

I like the faucet, great product. On the soup dispenser, it dose not fit as well as I think it should. The top is wabbly, but the bottom container is OK. Other wise, it is a nice setup.

December 4, 2020

From DeltaFaucet.com

Response from Customer Solutions

Hello Edwell! Thank you for contacting Delta Faucet Company. We are happy to hear that you are pleased with your faucet. We appreciate your feedbac...

Customer SolutionsDecember 4, 2020

Just beautiful

Would Recommend

This faucet is worth every penny we paid just for the finish alone (champagne bronze). Soft gold color, perfect compliment to classic white and marble kitchen. Multiple spray choices on spray head but would have preferred button on top where it as on previous Delta faucet since I inadvertently hit the the spray buttons when using which turns off the spray. Still love the faucet, easy to keep clean. Waiting for matching soap dispenser......

October 17, 2020
Verified Purchaser
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Love it!

Would Recommend

Beautiful product. I purchased the Cassidy in oil rubbed bronze and love it. Graceful and simple all in one. It compliments the kitchen sink with my cabinets and door/handle pulls. A great decision for the kitchen.

September 24, 2020

From DeltaFaucet.com

Response from Customer Solutions

Good afternoon clemsonceleste! Thank you for contacting Delta Faucet Company. We are happy to hear that you are pleased with your faucet. We apprec...

Customer SolutionsSeptember 25, 2020

Nice Kitchen Faucet

Would Recommend

We really like the Delta 9197-RB-DST. The height of the faucet is much better than our older faucet we had replaced and works well with our 70/30 deep sink. We like the spray options and the sprayer comes out very easily and is very convenient for a quick rinse of the sinks and its high enough that you really don't need to pull the sprayer out very far to hit the whole sink area. The on/off lever on the side is great too, positioned perfectly so that you can flip it on with the back of your h...

July 6, 2020

From DeltaFaucet.com

Response from Customer Solutions

Thank you for the shout out, Scott M! We constantly strive to provide the best possible products on the market and we will always stand behind them.I ...

Customer Solutions July 17, 2020

Fit perfect

Would Recommend

[This review was collected as part of a promotion.] This was easy to install and easy to use I love that you can pull it off and use it to clean the dishes and that it has great pressure it fit perfect in my sink the pressure is awesome too it makes cleaning dishes alot easier

June 6, 2020

From DeltaFaucet.com

Response from Customer Solutions

Hello, Thank you for contacting us at Delta Faucet. We are very happy to hear you are so satisfied with your Delta product! Your feedback is greatly ...

Customer SolutionsJune 26, 2020

Love this faucet!

Would Recommend

[This review was collected as part of a promotion.] I've been using this faucet for several weeks and I love it! The design of this faucet is funtionable and beautiful all in one! It looks great in my kitchen! I enjoy the pull down feature and the sprayer. It works great for spraying dishes and cleaning out the sink. I know this faucet is gonna get a ton of use for years to to come!

June 4, 2020

From DeltaFaucet.com

Response from Customer Solutions

Hello MelissaT2462. Thank you for your review of the faucet. I'm excited to hear that you love it. Please feel free to reach out to us with any future...

Customer SolutionsJuly 1, 2020

Makes my kitchen look nicer

Would Recommend

[This review was collected as part of a promotion.] I got this a few weeks ago and was really amazed at the sleekness of the faucet. My water pressure feels really nice and I love that my sprayer and faucet are all in one. I’m giving it 4 stars because I felt like the install of the product could’ve went a little smoother. This wasn’t really simple. Overall, great faucet and I definitely recommend. It makes my kitchen look up to date.

June 4, 2020

From DeltaFaucet.com

Response from Customer Solutions

Thank you for your review, Deneka! We are happy to hear you are satisfied with Delta mode, 9197-AR-PR-DST. Your feedback is important to us, as it hel...

Customer SolutionsJune 24, 2020

Not so easy instalation

Would Recommend

[This review was collected as part of a promotion.] I got this Delta product and was happy with it as soon as i seen it... beautieful... looks nice works great and my family likes the look of it.. the only problem i had was that it wasnt an easy product to put in... the instructions were a life saver a life saver but still took almost 2 hours ( lets just say that im not the worlds greatest plumber ) but after it is all said and done im really impressed with how sturdy and well working this fausi...

May 28, 2020

From DeltaFaucet.com

Response from Customer Solutions

Hello, Thank you for contacting us at Delta Faucet. I apologize that the installation of the faucet was challenging but we are very happy to hear you...

Customer SolutionsJune 22, 2020