Ratings may include incentivized customer reviews.
What Customers Are Saying
Customers overwhelmingly praise the conversion kit for seamlessly switching grills from propane to natural gas, with most reporting reliable performance, durable connections, and perfect fit. Many highlight the convenience of eliminating tank refills. However, several note installation requires mechanical skill and clear instructions are lacking, with some missing parts requiring additional hardware store visits. Despite these installation challenges, most customers find the kit effective and worthwhile, though some feel it's overpriced for included components.
Customer review summary generated by AI, including incentivized reviews.Missing pieces
Would Not RecommendThis came missing pieces and lowes suggestion was to return it and repurchase at the store which they do not stock at the store. Lowes gets a fail on this one
Verified Purchaser
works fine BUT...
Would RecommendI needed this kit for my new grill. The problem is that the manual doesnt tell you EXACTLY what to do. A short trip to TOUTUBE instructions and all is well.
From Charbroil
Thank you for your feedback.
Worth purchasing
Would RecommendSuper easy to swap out the propane pieces and add this in. The quick disconnect feature is great especially since I also use a heater outside off my natural gas line. Hose feels solid, but time will tell how well it’s built
From Charbroil
Thank you for your review.
Fit Perfectly
Would RecommendItem fit my Charbroil Grill and worked seamlessly.
Verified Purchaser
Simple Easy Safe
Would RecommendWas able to follow instructions clearly and make the changes for natural gas. Only took les than and hour when taking my time, not something to rush through.
From Charbroil
Thank you for your review.
Normally I would highly recommend anything that Lowes sells. Unfortunately grill was delivered and this part was not installed. I have been waiting almost 3 hours now for a call. Disappointed yes.
Verified Purchaser
Whenever an issue is encountered give us a call at 1-866-239-6777 and we'll be able to further investigate and help.
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Great product
Would RecommendDesigned for my specific grill model. Easy to install.
Verified Purchaser
Replacements
Would Not RecommendWorked.
Verified Purchaser
Propane to Nstural gas conversion
Would Not RecommendThis was a propane to natural gas conversion- have returned as instructions don’t work on my Napoleon grill as it was sold to me for and after looking at Napoleon website thry don’t recommend cleaning nverting
Verified Purchaser
We are sorry this kit did not work on your grill. Our natural gas conversion kits are designed model specifically for Char-Broil products and we cann...
Not a complete conversion kit
This product is misleading. It's not a complete conversion kit. You only get the gas line attachments. Per the instructions included in the instructions with the gas line, it's missing replacement burners for inside the grill and side burner.
Verified Purchaser
Our grills do not need replacement burners when converting to natural gas. Give us a call at 1-866-239-6777 and we'll be able to further investig...
GAS CONVERSION KIT
Would Not Recommendthis kit stinks you have to take entire grill apart and the directions are horrible no words no way to figure out how to do all the steps to convert you need to put actual instructions not a few pictures
From Charbroil
If you still require assistance please give us a call at 1-866-239-6777 we'll be able to further investigate and help.
Delivery people were arrogant and rude
The product was fine but the guy who delivered it wouldn’t use it to install my barbecue
Verified Purchaser
Our apologies for your frustrations, please contact Lowe’s customer service care team at 1-800-445-6937 -- 8:30 a.m. – 7 p.m. (ET), 7 days a week. ...