
Ratings & Reviews for Charbroil Medallion 52.5-in W Stainless steel Square Gas grill Modular Outdoor Kitchen 5 -Burners 2 -Doors 2 -Drawer
Ratings may include incentivized customer reviews.
What Customers Are Saying
The grill features even heating, great searing ability, and juicy results, especially with meats. The infrared technology is a standout feature. However, some customers have experienced issues with durability, such as rusting and component failures over time. The value proposition is debated, with some feeling the high price is not justified given the quality and longevity concerns.
Customer review summary generated by AI, including incentivized reviews.Rusts and pits way to quickly
All my handle corners started to pit after 1 year and I was told 400+ $ to replace.
From Charbroil
I expected longer life
I purchased an outdoor kitchen and installed in my home, in Orlando. I started noticing rust in the lower cabinets after only 2 years. The lights on the grill keep burning out. The lid assembly in the built in cooler totally rusted out. After 6 years I need to replace the infrared emitter and the cooking grates. The electronic ignition stopped working and the burners need replacement.
From Charbroil
Great grill that lasts!
Would RecommendGreat grill. Second purchase of this item for weekend cabin at the lake. Built well; cooks great. And comes fully assembled!
From Charbroil
Great product but made from cheap material
Would Not RecommendI bought this grill 4 years ago and don’t do a whole lot of cooking on here. Now all of the internal gas tubes and the complete gas system has rusted out and the grill is no longer usable. For the price that you pay on this grill, you should get more than 4 low use years on this grill. I thought I was buying much better quality, but was fooled by the name…
From Charbroil
Great grill with five burners
The grill is great. Plenty of room to cook. I put a Lodge 12" round griddle on burners 3 & 4 for searing steak and toasting buns. Perfect! Plenty of room to cook on burners 1 -3!
From Charbroil
Perfect size
Would RecommendPerfect for the start of my outdoor kitchen
Verified Purchaser
Inviting
With such a clean appearance, the grill intrigues you to cook out more.
From Charbroil
Like the barbecue but things you should know!
Would RecommendThis barbecue takes a long time to heat up. I like it but I was surprised, called Charbroil and they said that was normal. I am doing natural gas so be sure to order the conversion kit. The specialists that helped me didn't do that because she didn't understand you would need to convert the bbq. When they deliver make sure they are careful. That they don't use the straps, the delivery people dented the back in 3 places, because of the straps. Reported that to my specialist at Lowe's also sent pi...
Verified Purchaser
Great grill
This grill turned me from a cookout novice to a grilling master.
From Charbroil
Lowes employee
Kevin S. helped with loading my new BBQ. He was a big help. He knew his loading equipment capability. We were able to load on to my trailer with ease. Very capable worker. Thanks Kevin
Verified Purchaser
Thank you for the positive review! We appreciate and consider any and all feedback, we are happy you are pleased with your experience with your new C...

Great product
Would Not RecommendQuality construction
Verified Purchaser
Hey, thank you for this great rating and review! We consider any and all feedback. Make sure you follow us on social media so you can share your cook...

Rusty and not worth the money
Would Not RecommendBought it 4 years ago, one year into it and it’s rusted. Between the rusted (Stainless steel), handles looking 30 years old and trying to keep black looking decent. I wish I had just gotten a custom outdoor kitchen. It’s not stainless steel, it’s rust and peels!
From Charbroil
We are sorry to hear of the frustration you have experienced. If you require further assistance please contact us at 1-866-239-6777.
Handsome grille unit cooks plenty and fast
Would RecommendLarge cooking area that does not allow flare ups - “infra-red” radiant heat cooks fast without flames charring food. Lighted knobs and inside lights helps cooking during the cooler evening hours too. Two large storage drawers can hold all your cooking tools, cast iron skillet and cleaning tools. Cleanup is easy to do after use. Even used a pizza oven accessory inside to more versatility. Online recipes are unique and tasty.
From Medallion 52.5-in W Stainless steel Square Gas grill Modular Outdoor Kitchen 5 -Burners 2 -Doors 2 -Drawer Verified Purchaser
"Thank you for sharing your thoughts. We regret that we didn’t fully meet your expectations. We would appreciate the opportunity to address your conce...