
Ratings & Reviews for Cafe 10 -Cup Programmable Residential Drip coffee maker with Automatic Shut-Off ( Stainless Steel )
Ratings may include incentivized customer reviews.
What Customers Are Saying
The coffee maker has a mixed reception. Customers praise its stylish design, customizable settings, and ability to brew both pots and single cups. However, many report issues such as leaks, grinder problems, and the machine breaking down quickly. While the coffee quality is good when the machine works properly, the high rate of mechanical and software problems, as well as poor customer support, have left many customers dissatisfied.
Customer review summary generated by AI, including incentivized reviews.The worst coffee maker ever made
Would Not RecommendBrewing, cleaning, grinding, filter, water, leaking
From cafeappliances.com
makes good coffee but replacement parts unobtainab
makes good coffee and I really wanted to like it! But replacement parts are unobtainable. The O ring sealing the water reservoir and filter cartridge wears out quickly and you won't be able to find a good replacement. Bummer! GE should offer O ring replacements along with cartridges, maybe 1 O ring for every 3 cartridges because that's about how often I had to scour the internet to find the right one. Not worth the hassle.
From cafeappliances.com
We're sorry to hear about your coffee maker o-ring needing replacement. We'd like to offer assistance. One of our agents will be reaching out over ema...
Great coffee/Easy
Coffee is great and product is easy to use. It really needs rollers or some easy design in bringing the appliance back and forth from under the counter. You must lift the whole pot so it makes that part difficult. Also a white cord would have been prettier than black on the white coffee pot.
From cafeappliances.com
We are glad to hear that your Cafe Coffee maker has been easy to use and has been working great for you. We will pass your feedback about the color of...
Don't spend the money on this
I loved this coffee maker until it stopped grinding. I cleaned it per the manual, etc. No matter what I did, no grinder. It does make good coffee but issues with the water container leaking and the grinder quitting make me wish I hadn't paid so much money for a coffee maker. I will go back to the Cuis.....rt grind and brew for a lot less money. From everything I've read, there is no point in calling support or hoping they will stand behind their product. So disappointed.
From cafeappliances.com
We would like to assist you with this coffee maker and gather some additional information from you. An agent will be reaching out to you via email. Pl...
Great coffee machine
Would RecommendVery please with the product and it makes a great cup of coffee. It looks so beautiful on my counter.
From cafeappliances.com
Great until it wasn't
Loved this machine until I did standard maintenance, and now it leaks to the point that it's unusable. For the price, it should have lasted longer than 19 months.
From cafeappliances.com
We want to help you with your coffee maker leaking. We are going to reach out via email to gather more information, please reply at your earliest conv...
This thing sucks
Would Not RecommendI have now owned both of your yucking piece of ehit, coffee makers, which neither one of them can heat coffee. I have now had to heat all coffee made from your coffee makers in the microwave to bring to any kind of temperature and after this morning, I will never buy any more of your yucking coffee makers. I have destroyed my kitchen all because your coffee maker will not brew if the brew basket is not closed. Good enough I plan on having a very good weekend taking a shotgun to this yucking piec...
From cafeappliances.com
We're sorry to hear about the issues you've been having with your coffee maker. We will be sure to share your feedback with the proper teams for furth...
MACHINE IS COMPLETELY USELESS
Would Not RecommendTHIS PRODUCT IS COMPLETELY USELESS. ALL IT DOES IS BREW HOT WATER. THE BEANS CANNOT MAKE IT INTO THE GRINDER. EVEN WHEN YOU STUFF THE BEANS IN, THEY DON'T EVEN GRIND, JUST TURN IN THE GRINDER. DO NOT ORDER THIS PRODUCT IF YOU WANT COFFEE
From cafeappliances.com
We would like to assist and gather some more information. A member of our team will be reaching out to you via email. Please respond at your earliest ...
CAFE - Creative Coordination
Would Recommend[This review was collected as part of a promotion.] The coffee maker completes our CAFE kitchen appliance collection! Fresh ground and brewed coffee is the best! The grinder doesn't seem to feed the beans in very well - they have to be manipulated. Maybe that will change over time?
From cafeappliances.com
SweepstakesLeaking from water reservoir
I have used this coffee maker for approximately two years, and the water now leaks continuously from the base of the reservoir, emptying the entire tank onto the floor. I have replaced the filters and maintained the machine according to the instructions, but the issue persists. Given the purchase price, it is disappointing that the unit has developed this problem, and I am uncertain whether replacing the water reservoir would resolve it. At this point, I can only fill the reservoir immediately b...
From cafeappliances.com
We'd like to help with your coffee maker. We will be reaching out to you via email. Please respond at your earliest convenience.
Easy to use and great coffee
Would RecommendVery happy with this coffee maker. It's easy to use. The grinder makes for a fresh cup every morning. When guests come, switching to making a full carafe, while still having the "Grind' feature, is quick and easy. Coffee comes out delicious and quick every morning. (My only issue, the time setting never stays at the correct time, no matter how many times I set the clock).
From cafeappliances.com
Good coffee, to many issues
I am on my 3rd machine in a yr. Issues with the grinder, pot and basket closure.
From cafeappliances.com
We see you are being helped by a member of our team. Please contact then directly if you have any questions.
Great Coffee. For a short time. Then it breaks.
Makes fantastic coffee, until it doesn't because it starts leaking in less than 14 months, and then there is no option for repair. They will happily sell you another one. Every year, I guess. Disappointing that such an expensive product boasts such terrible build quality. It made really good coffee. Until it didn't.
From cafeappliances.com
We want to assist with this issue you’re having with leaking, and we’d like to look into your situation further. We’ll be reaching out over email to d...
Good coffee too many problems
Would Not RecommendThe grinder broke after third use..does make great coffee
From cafeappliances.com
We do see a member of our team is working with you regarding this issue. We would recommend continuing to work with them as they will be best to help ...
Disappointed
Great looking coffee maker, but does not keep coffee hot. There is no heating unit for the carafe. It is thermal but just doesn’t really keep the coffee temp I prefer. Now that my 1 yr warranty has just expired, the grinder doesn’t seem to be calibrating the correct amount of beans per what machine is set for cup wise.
From cafeappliances.com
We would like to help and provide some guidance. The carafe included with the C7CGAAS4TW3 coffee maker is a vacuum sealed thermal carafe that is desig...
Could have been...
Would Not Recommend[This review was collected as part of a promotion.] I've had this for a couple years and I'm just at wits end with it. The grinder gave me issues several times and now we've moved onto it randomly leaking all over my counter and floor. I've descaled it, reinstalled the reservoir bottom several times and I'm just done with it. Impossible to keep it clean as well. I spent so much on this and I'm surprised it hasn't performed better.
From cafeappliances.com
SweepstakesWe’re sorry to hear you’ve had recurring issues, and we’d like to assist with the current issue you’re having with leaking. We recommend disconnecting...
Beautiful Carafe, but...
Would Not RecommendI purchased the white matte Thermal Carafe. It's a beautiful coffee maker and you will taste the quality of the coffee when brewed. I like that there is three types of brew strengths and you can change the grind size. However, the reason for my three star on this item review is due to a defect on the thermal carafe itself. There seems to be a leak internally where liquid gets inside the internal thermal wall where the lip of the pour and thermal pitcher meet. When I washed it I noticed there was...
From cafeappliances.com
Thanks for reaching out regarding your carafe on your beautiful Cafe Coffee Maker. We will be reaching out to you via email soon to get more informati...
HARD TO CLEAN
THE COFFEE IS GREAT, BUT CLEANING THE GRIND BASKET AFTER MAKING A POT IS A PAIN. IT GRINDS TOO MANY BEANS WHICH FILL UP ALONG THE FILTER AND INTO THE FILTER HOLDER THAT DOESN'T DETACH. POOR DESIGN FOR CLEANING.
From cafeappliances.com
We’re glad to hear you’re loving the coffee! We'd like to provide information about the cleaning process. To clean the grinder chute specifically, ple...
Best coffee maker
Would Recommend[This review was collected as part of a promotion.] I have tried several other “high-end” coffee makers but this clearly the best! Artistic design, integrated been grinding, touch screen brewing controls make it easy to use, and brew great coffee.
From cafeappliances.com
Sweepstakes
We'd like to offer assistance with the leaking you are noticing. One of our agents will be reaching out over email to collect additional information, ...