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10 -Cup Programmable Residential Drip coffee maker with Automatic Shut-Off ( Matte White )

Ratings & Reviews for Cafe 10 -Cup Programmable Residential Drip coffee maker with Automatic Shut-Off ( Matte White )

4.0
1364
Review
 4 out of 5
1364 Reviews


75% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

Customers praise the coffee maker for consistently brewing rich, hot coffee with customizable strength settings and fast performance. The sleek design and WiFi app control with voice assistant integration are widely celebrated. However, a notable group reports the carafe cools quickly and the plastic feels cheap, with some experiencing mechanical failures like the brew button clicking without activating within one to two years. Despite durability concerns, most customers appreciate the brewing quality and smart features enough to recommend it.

Customer review summary generated by AI, including incentivized reviews.
1364 Customer Reviews

Cheap-Will break in less than a year!

Would Not Recommend

Looks great and then breaks before even reaching a year. This is a cheap coffee pot dressed up as a nice design. I am so disappointed especially with Crate & Barrel telling me to take it up with the manufacturer. I do and they say, "mam, this is a business" and will not be replacing it. Save your money and go back to basic Mr. Coffee.

April 29, 2026

From cafeappliances.com

Response from Café _Appliances

We'd like to address this issue you're having with the coffee maker not working correctly. If the coffee maker doesn't appear to have power at all, we...

Café _AppliancesApril 30, 2026

Only lasts a year

Worked fine for about a year and the. Just stopped working No error message to decode or anything. Tried unplugging it and plugging it back in but it does nothing. Just sits while the app tells me it’s brewing. Waste of money.

April 27, 2026

From cafeappliances.com

Response from Cafe_Appliances

We'd like to look into the situation with your coffee maker not powering. One of our agents will be reaching out over email to collect additional info...

Cafe_AppliancesApril 28, 2026

Beautiful look but lacks good brewing capability

Would Not Recommend

Form over function: loved the way this looked and it matched all our appliances. Made hot coffee which I love, but didn’t have flavorful coffee. Tried variety of grinds and filters but the machine doesn’t seem to brew high quality beans well. Returned.

April 21, 2026

From cafeappliances.com

Response from Café_Appliances

We understand that you have already returned the product and we’re happy that the retailer was able to assist you. We always recommend reaching out to...

Café_AppliancesApril 22, 2026

A BIG Problem with the design.

Would Recommend

I like my drip coffee maker but it does drip when released from the plate. Also, after cleaning the carafe, the top feature did not settle into the carafe correctly and now it will not unscrew.. This is as problem because the coffee comes out of the top instead of the spout when poured.

April 6, 2026

From geappliances.com

Response from GE_Appliances

Once the coffee maker has started brewing, we do not recommend the carafe be removed until the coffee has completed brewing. We're sorry to hear you h...

GE_AppliancesApril 7, 2026

Wouldn’t recommend - doesn’t wear well

Would Not Recommend

I’ve had mine for a few years and the digital clock has slowly lost most of the ability to show the time and the carafe/pourer started to decay fairly early on.

April 2, 2026

From cafeappliances.com

Response from Cafe Appliances

We would like to assist and gather some more information. A member of our team will be reaching out to you via email. Please respond at your earliest ...

Cafe AppliancesApril 6, 2026

Pretty but dumb- Find something else.

Would Not Recommend

This is a very pretty coffee maker. The advantage stops there. Its brain is over complicated, and like an over tired preschooler, it easily gets confused and refuses to function. Stumble out of bed for coffee? Wait… what temperature did you want?….oh, you wanted me to make the whole pot, and not just 3 cups?…..let me think….Ill just spin here for a few minutes….naw. No coffee yet…. Unplug me and come back in a minute….Ok. I’m back…How many cups? what strength?….spin….wait….how strong?….spin……………...

March 29, 2026

From cafeappliances.com

Response from Café_Appliances

We'd like to assist with your coffee maker not functioning properly. A member of our team will reach out to you via email to gather more information. ...

Café_AppliancesMarch 30, 2026

Love this coffee maker 🤩

Would Recommend

Love this coffee maker! My favorite thing is being able to choose the temperature! Never have seen that feature. Finally a nice and hot cuppa in my own home!!

February 27, 2026

From cafeappliances.com

Response from Cafe_Appliances

The temperature feature is definitely an innovation one! We are so excited that you are enjoying this feature and its delicious brewing results. This ...

Cafe_AppliancesMarch 31, 2026

Poor finish on carafe

The finish on the carafe peeled away I think the quality control on an expensive item Like this would be a lot better

February 6, 2026

From cafeappliances.com

Response from GE_Appliances

We would like to assist you with this carafe and gather some additional information from you. An agent will be reaching out to you via email. Please r...

GE_AppliancesFebruary 11, 2026

Stopped working.

We have had the product for about one year and it stopped working. When we set the amount of water and start, it makes a small clicking noise and nothing happens. For this expensive coffe make to last a year is completely unacceptable.

January 30, 2026

From cafeappliances.com

Response from Cafe_Appliances

We want to help you with your coffee maker not working. We are going to reach out via email to gather further information. Please reply at your earlie...

Cafe_AppliancesFebruary 2, 2026

Hope you enjoy coffee grounds

Would Not Recommend

Loved this coffee pot when we first used it at a VRBO but after buying one there's regrets. Love how coffee stays warm in the carafe for hours and the speed at which is brews, but maybe the speed is its downfall. When using the manual and scoop provided with their ratio of grounds to water the grounds overflow consistently regardless of paper filter or a screen. The bloom head is covered and grounds are everywhere in the coffee. We've tried multiple times to adjust the amount of scoops, the bra...

January 28, 2026

From cafeappliances.com

Response from Café _Appliances

We’re glad to hear you appreciate the coffee staying warm in the carafe and the brewing speed, and we’d like to address any issue you’re having. We re...

Café _AppliancesJanuary 29, 2026

Poor quality

Would Not Recommend

The handle is peeling. I have a cafe gas range that is also falling apart. Maybe the cafe line is the problem.

January 28, 2026

From cafeappliances.com

Response from Cafe_Appliances

We want to help you with your coffee maker's carafe. We are going to reach out via email to gather further information. Please reply at your earliest ...

Cafe_AppliancesJanuary 28, 2026

Nice!

Would Recommend

This is such a nice coffee maker. Easy to setup and use. Coffee has a great flavor and no "burnt" taste. The carafe keeps the coffee hot for a bit more than 2 hours. So far, we love everything about it. Did I mention how nice it looks on the counter? Matches my other Cafe' appliances perfectly. A little expensive, but very happy with our purchase.

January 27, 2026

From cafeappliances.com

Response from Cafe Appliances

We are glad to hear you are enjoying your new Café coffee maker. We are confident this will be a fast favorite in your kitchen for many years to come!...

Cafe AppliancesJanuary 30, 2026

Coffee temperature is not hot as advertised

I purchased the Cafe drip coffee maker because it says that you can select the temperature for brewing up to 205 degrees but the coffee is 160 degrees as soon as it is brewed. I have to heat it in the microwave after it brews to get it hotter. I had coffee at a friend's house and noticed that it was hot like I prefer and she had a Mr. Coffee drip maker - will try that brand next time.

January 27, 2026

From cafeappliances.com

Response from Cafe_Appliances

We'd like to assist with your coffee maker's brew temperature. The first step we recommend is to download our SmartHQ app to make sure the software is...

Cafe_AppliancesJanuary 28, 2026

Pretty but doesn’t work with Alexa as stated

Beautiful looking but directions on connecting to wifi are missing steps and impossible to work with Alexa as it advertises. People answer help lines but i got zero help in resolving Alexa issue.

January 24, 2026

From cafeappliances.com

Response from Cafe_Appliances

We'd like to help out with connecting your coffee maker. We recommend contacting our connected home support team at 1-800-220-6899 or by emailing conn...

Cafe_AppliancesJanuary 26, 2026

Sleek and nice appearance and makes a great cup of

Would Recommend

I just want to let you know I enjoy the café small appliances I now have the toaster the coffee maker and the toaster oven all in black looks very nice I've had a pretty good

January 8, 2026

From cafeappliances.com

Sleek design- makes coffee fast!

Would Recommend

[This review was collected as part of a promotion.] Very clean and fast. Great product and highly recommended.

December 28, 2025

From cafeappliances.com

Sweepstakes

Worthless product

Would Not Recommend

We only used our coffee make a few times and it went into a descale mode; it doesn’t brew coffee anymore. It only descales; the only function that works. We have had it on the counter for a long time to match with the rest of the Cafe appliances, and now considering throwing it away. If zero star was an option, that would be my rating of this product. I have spent numerous hours researching on how to fix it, but I’ve been unsuccessful.

December 27, 2025

From cafeappliances.com

Response from Cafe Appliances

We would like to assist and gather some more information. A member of our team will be reaching out to you via email. Please respond at your earliest ...

Cafe AppliancesJanuary 6, 2026

Great value

Would Recommend

[This review was collected as part of a promotion.] This is a major upgrade fro our conventional drip coffee maker. The warming plate was very inaccurate and was causing our coffee to taste bitter. The key to this model is the thermal carafe. Our coffee is heated only once during the brew process and transferred to the carafe. The coffee stays warm for nearly 3 hours.

December 26, 2025

From cafeappliances.com

Sweepstakes

Subpar

The app did NOT work properly while setting up the connection with the coffee maker. It was only until bluetooth was activated (after googling online for 30+ minutes) that the connection was established. Horrendous interface. The brewing is also not as smooth as a traditional (simple) coffee maker. Overall, this is not worth its selling price.

December 22, 2025

From cafeappliances.com

Response from Cafe

We'd like to help improve your experience. If you have any issues with the app or the Wi-Fi connection, please reach out to our Connected Home Support...

CafeDecember 30, 2025

GREAT COFFE MAKER/issues peeling handle

THIS IS A GREAT COFFEE MAKER. The only issue I have is that the copper handle is peeling. It is an eye sore as I have all the GE Cafe appliances in my kitchen and this is the only one with blemishes. it is very disappointing as the coffee maker was not cheap. The peeling copper is the only reason I did not give this product 5 stars. I would love the company to "make this right" for all the customers having this same issue.

December 16, 2025

From cafeappliances.com

Response from Café _Appliances

We're glad to hear you're overall happy with your coffee maker, and we'd like to look into this issue you're having with the handle peeling. We'll be ...

Café _AppliancesDecember 17, 2025