
Ratings & Reviews for Cafe 10 -Cup Programmable Residential Drip coffee maker with Automatic Shut-Off ( Matte White )
Ratings may include incentivized customer reviews.
What Customers Are Saying
Customers praise the coffee maker for consistently brewing rich, hot coffee with customizable strength settings and fast performance. The sleek design and WiFi app control with voice assistant integration are widely celebrated. However, a notable group reports the carafe cools quickly and the plastic feels cheap, with some experiencing mechanical failures like the brew button clicking without activating within one to two years. Despite durability concerns, most customers appreciate the brewing quality and smart features enough to recommend it.
Customer review summary generated by AI, including incentivized reviews.Cheap-Will break in less than a year!
Would Not RecommendLooks great and then breaks before even reaching a year. This is a cheap coffee pot dressed up as a nice design. I am so disappointed especially with Crate & Barrel telling me to take it up with the manufacturer. I do and they say, "mam, this is a business" and will not be replacing it. Save your money and go back to basic Mr. Coffee.
From cafeappliances.com
Only lasts a year
Worked fine for about a year and the. Just stopped working No error message to decode or anything. Tried unplugging it and plugging it back in but it does nothing. Just sits while the app tells me it’s brewing. Waste of money.
From cafeappliances.com
We'd like to look into the situation with your coffee maker not powering. One of our agents will be reaching out over email to collect additional info...
Beautiful look but lacks good brewing capability
Would Not RecommendForm over function: loved the way this looked and it matched all our appliances. Made hot coffee which I love, but didn’t have flavorful coffee. Tried variety of grinds and filters but the machine doesn’t seem to brew high quality beans well. Returned.
From cafeappliances.com
We understand that you have already returned the product and we’re happy that the retailer was able to assist you. We always recommend reaching out to...
A BIG Problem with the design.
Would RecommendI like my drip coffee maker but it does drip when released from the plate. Also, after cleaning the carafe, the top feature did not settle into the carafe correctly and now it will not unscrew.. This is as problem because the coffee comes out of the top instead of the spout when poured.
From geappliances.com
Once the coffee maker has started brewing, we do not recommend the carafe be removed until the coffee has completed brewing. We're sorry to hear you h...
Wouldn’t recommend - doesn’t wear well
Would Not RecommendI’ve had mine for a few years and the digital clock has slowly lost most of the ability to show the time and the carafe/pourer started to decay fairly early on.
From cafeappliances.com
We would like to assist and gather some more information. A member of our team will be reaching out to you via email. Please respond at your earliest ...
Pretty but dumb- Find something else.
Would Not RecommendThis is a very pretty coffee maker. The advantage stops there. Its brain is over complicated, and like an over tired preschooler, it easily gets confused and refuses to function. Stumble out of bed for coffee? Wait… what temperature did you want?….oh, you wanted me to make the whole pot, and not just 3 cups?…..let me think….Ill just spin here for a few minutes….naw. No coffee yet…. Unplug me and come back in a minute….Ok. I’m back…How many cups? what strength?….spin….wait….how strong?….spin……………...
From cafeappliances.com
We'd like to assist with your coffee maker not functioning properly. A member of our team will reach out to you via email to gather more information. ...
Love this coffee maker 🤩
Would RecommendLove this coffee maker! My favorite thing is being able to choose the temperature! Never have seen that feature. Finally a nice and hot cuppa in my own home!!
From cafeappliances.com
The temperature feature is definitely an innovation one! We are so excited that you are enjoying this feature and its delicious brewing results. This ...
Poor finish on carafe
The finish on the carafe peeled away I think the quality control on an expensive item Like this would be a lot better
From cafeappliances.com
We would like to assist you with this carafe and gather some additional information from you. An agent will be reaching out to you via email. Please r...
Stopped working.
We have had the product for about one year and it stopped working. When we set the amount of water and start, it makes a small clicking noise and nothing happens. For this expensive coffe make to last a year is completely unacceptable.
From cafeappliances.com
We want to help you with your coffee maker not working. We are going to reach out via email to gather further information. Please reply at your earlie...
Hope you enjoy coffee grounds
Would Not RecommendLoved this coffee pot when we first used it at a VRBO but after buying one there's regrets. Love how coffee stays warm in the carafe for hours and the speed at which is brews, but maybe the speed is its downfall. When using the manual and scoop provided with their ratio of grounds to water the grounds overflow consistently regardless of paper filter or a screen. The bloom head is covered and grounds are everywhere in the coffee. We've tried multiple times to adjust the amount of scoops, the bra...
From cafeappliances.com
We’re glad to hear you appreciate the coffee staying warm in the carafe and the brewing speed, and we’d like to address any issue you’re having. We re...
Poor quality
Would Not RecommendThe handle is peeling. I have a cafe gas range that is also falling apart. Maybe the cafe line is the problem.
From cafeappliances.com
We want to help you with your coffee maker's carafe. We are going to reach out via email to gather further information. Please reply at your earliest ...
Nice!
Would RecommendThis is such a nice coffee maker. Easy to setup and use. Coffee has a great flavor and no "burnt" taste. The carafe keeps the coffee hot for a bit more than 2 hours. So far, we love everything about it. Did I mention how nice it looks on the counter? Matches my other Cafe' appliances perfectly. A little expensive, but very happy with our purchase.
From cafeappliances.com
We are glad to hear you are enjoying your new Café coffee maker. We are confident this will be a fast favorite in your kitchen for many years to come!...
Coffee temperature is not hot as advertised
I purchased the Cafe drip coffee maker because it says that you can select the temperature for brewing up to 205 degrees but the coffee is 160 degrees as soon as it is brewed. I have to heat it in the microwave after it brews to get it hotter. I had coffee at a friend's house and noticed that it was hot like I prefer and she had a Mr. Coffee drip maker - will try that brand next time.
From cafeappliances.com
We'd like to assist with your coffee maker's brew temperature. The first step we recommend is to download our SmartHQ app to make sure the software is...
Pretty but doesn’t work with Alexa as stated
Beautiful looking but directions on connecting to wifi are missing steps and impossible to work with Alexa as it advertises. People answer help lines but i got zero help in resolving Alexa issue.
From cafeappliances.com
We'd like to help out with connecting your coffee maker. We recommend contacting our connected home support team at 1-800-220-6899 or by emailing conn...
Sleek and nice appearance and makes a great cup of
Would RecommendI just want to let you know I enjoy the café small appliances I now have the toaster the coffee maker and the toaster oven all in black looks very nice I've had a pretty good
From cafeappliances.com
Sleek design- makes coffee fast!
Would Recommend[This review was collected as part of a promotion.] Very clean and fast. Great product and highly recommended.
From cafeappliances.com
SweepstakesWorthless product
Would Not RecommendWe only used our coffee make a few times and it went into a descale mode; it doesn’t brew coffee anymore. It only descales; the only function that works. We have had it on the counter for a long time to match with the rest of the Cafe appliances, and now considering throwing it away. If zero star was an option, that would be my rating of this product. I have spent numerous hours researching on how to fix it, but I’ve been unsuccessful.
From cafeappliances.com
We would like to assist and gather some more information. A member of our team will be reaching out to you via email. Please respond at your earliest ...
Great value
Would Recommend[This review was collected as part of a promotion.] This is a major upgrade fro our conventional drip coffee maker. The warming plate was very inaccurate and was causing our coffee to taste bitter. The key to this model is the thermal carafe. Our coffee is heated only once during the brew process and transferred to the carafe. The coffee stays warm for nearly 3 hours.
From cafeappliances.com
SweepstakesSubpar
The app did NOT work properly while setting up the connection with the coffee maker. It was only until bluetooth was activated (after googling online for 30+ minutes) that the connection was established. Horrendous interface. The brewing is also not as smooth as a traditional (simple) coffee maker. Overall, this is not worth its selling price.
From cafeappliances.com
We'd like to help improve your experience. If you have any issues with the app or the Wi-Fi connection, please reach out to our Connected Home Support...
GREAT COFFE MAKER/issues peeling handle
THIS IS A GREAT COFFEE MAKER. The only issue I have is that the copper handle is peeling. It is an eye sore as I have all the GE Cafe appliances in my kitchen and this is the only one with blemishes. it is very disappointing as the coffee maker was not cheap. The peeling copper is the only reason I did not give this product 5 stars. I would love the company to "make this right" for all the customers having this same issue.
From cafeappliances.com
We're glad to hear you're overall happy with your coffee maker, and we'd like to look into this issue you're having with the handle peeling. We'll be ...
We'd like to address this issue you're having with the coffee maker not working correctly. If the coffee maker doesn't appear to have power at all, we...