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V20 20-volt max 12-in Battery 5 Ah Chainsaw Battery Included Charger Included

Ratings & Reviews for CRAFTSMAN V20 20-volt max 12-in Battery 5 Ah Chainsaw Battery Included Charger Included

4.5
245
Review
 4.5 out of 5
247 Reviews


89% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

Customers overwhelmingly praise this chainsaw for its lightweight design, ease of use, and strong performance on household pruning and branch cutting up to 10 inches thick. Many highlight the convenience of battery operation, instant button-start, quiet runtime, and compatibility with existing V20 tools. Reviewers note it handles well for users with limited strength and requires no fuel mixing. However, some report the chain frequently comes off during use, and many note bar and chain oil is not included despite being essential. Despite these drawbacks, most customers find the benefits significantly outweigh the issues and recommend it.

Customer review summary generated by AI, including incentivized reviews.
247 Customer Reviews

An Inexperienced Chain Saw User

I appreciated the help that I received at the store. My questions were answered. The saw is easy to use and does a good job.

May 11, 2026
Verified Purchaser
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Took a week to get one item

Would Recommend

The chainsaw works as intended

May 6, 2026
Verified Purchaser
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Great product

The chainsaw was very durable and cut through branches like cutting through butter!

May 6, 2026
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It's a good product

Would Recommend

It did what I wanted it to do

May 2, 2026
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So far so good

Would Recommend

Price is great so far everything is good will update after a couple of uses

May 2, 2026
Verified Purchaser
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Easy to use and lightweight.

Would Recommend

I like how easy this chainsaw is to use! I used it to prune my (very old, very overgrown) apple tree, and it worked great cutting through branches 8"-10" thick. It has two safety mechanisms and it starts with the push of a button.

April 22, 2026
Verified Purchaser
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No tool provided

Would Recommend

The chainsaw tool was not included and the store checked another box and it wasn't included in it as well. The box states it's included. The chainsaw works great. Love the weight and size.

April 20, 2026
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Response from Craftsman

Hello Valued Lowe's Customer, to better answer your question, please contact the Lowe's customer service department at 800-445-6937 call any ...

CraftsmanApril 23, 2026

Craftsman

Couldn’t Believe It

Would Recommend

I share a property line with a very negligent owner and had another ash tree fall into my yard. I was going to rent a gas chainsaw to rip it up and move it quickly, but then I saw this and since I already have a few other Craftsman battery-op tools, I figured I could try it and when it inevitably broke on the first cut I’d return it. I couldn’t believe it when it cut through 8-10” solid ash without hesitation. I figured one cut was luck, but 5 more cuts in and I was sold. I was even running my ...

April 19, 2026
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Requires bar and chain lube. Sold separately.

Would Recommend

Great product for the price.

April 15, 2026
Verified Purchaser
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Dependable!

Would Recommend

Great saw for triming around the house and the hunt club!

April 8, 2026
Verified Purchaser
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Very Useful Battery-operated Chain Saw

Would Recommend

I was skeptical of a battery operated chain saw as well as the utility of a 12 inch blade. However, this saw handled several very large piles of one, two, and three inch limbs after my neighbor topped a large tree. This is a very useful chain saw.

April 4, 2026
Verified Purchaser
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None

Would Recommend

Powerful and light

March 27, 2026
Verified Purchaser
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The durability of the saw is awesome.

Would Recommend

It performed better than expected.

March 25, 2026
Verified Purchaser
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