Prices, Promotions, styles, and availability may vary. Our local stores do not honor online pricing. Prices and availability of products and services are subject to change without notice. Errors will be corrected where discovered, and Lowe's reserves the right to revoke any stated offer and to correct any errors, inaccuracies or omissions including after an order has been submitted.

Green HI-VIS Quick Change 3/4-in 3 -Blade Retractable Utility Knife with On Tool Blade Storage

Ratings & Reviews for CRAFTSMAN Green HI-VIS Quick Change 3/4-in 3 -Blade Retractable Utility Knife with On Tool Blade Storage

4.2
355
Review
 4.2 out of 5
355 Reviews


78% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

The utility knife has a durable metal construction and a bright color for easy visibility. Changing the blades is generally straightforward with a quick-change button and spare blades stored in the handle. However, some users struggled with inserting the initial blade and reassembling the knife after blade changes, leading to frustration. The blade retraction/extension mechanism can also be unreliable for some. Overall, the product has mixed reviews, with both positive and negative experiences reported by customers.

Customer review summary generated by AI, including incentivized reviews.
355 Customer Reviews

Blade insertion instructions

Would Not Recommend

Like many, I struggled getting the blade inserted. I’ve owned others so I knew to press the button to the full position. I even guessed the little button on the side was a catch. What I didn’t know was that it requires a shake-shake-shake to get the balde to settle into the mechanism to be able to lock in place and retract. Found that on a review at another website.

September 25, 2023

From craftsman.com

Response from Mike

Hello Cardboard Cutter, your feedback is valuable as we take into consideration every piece of feedback that we come across. We have documented your c...

MikeSeptember 26, 2023

What you would expect

Would Recommend

Exactly what you would expect from a craftsman utility knife.

Was this Review Helpful ?

Poor quality

Would Not Recommend

Can not put in blade. no instructions anywhere how too, even though it states there is on the website. LIE. No more Craftsman for me.

August 4, 2023

From craftsman.com

Response from Roxy

Hello Joe T, I appreciate your feedback on the CMHT10589 utility knife and I'm sorry to hear you are having troubles installing the blade. Your satisf...

RoxyAugust 7, 2023

Craftsman Quick Change Utility Knife

Would Not Recommend

The Craftsman Quick Change Utility Knife is anything but quick change. No instructions. Thanks to James2222 I was able to load the blade. It still was not easy to do. James2222's instructions kept me from returning the knife.

June 26, 2023

From craftsman.com

Response from CRAFTSMAN®

Hello ladevall2, your feedback is valuable as we take into consideration every piece of feedback that we come across. We have documented your comments...

CRAFTSMAN® June 26, 2023

Slice and Dice

Would Recommend

Sharp, visible, dangerous. I like this product because it makes me feel safe. Sometimes I don’t feel safe. Then I reach and my pocket and feel him there. In the end, the moving boxes were no match for him.

June 5, 2023
Verified Purchaser
Was this Review Helpful ?

Good tool

Would Recommend

easy blade change

April 18, 2023
Verified Purchaser
Was this Review Helpful ?

Retractable Utility knife

Would Recommend

If it wasn’t for James2222 instructions on blade change I would still be trying to insert blade. Very frustrating experience.

March 27, 2023

From craftsman.com

CANT GET INITIAL BLADE INTO DEVICE!!!

Feels great, has great color for around the house, blades appear useful for all kinds of cutting when scissors cant cut it! HOWEVER, BUT, WATCHOUT package says to go to THIS VERY WEBSITE for instructions and THERE IS NO MANUAL to load the 1st blade SAFELY,...AND....I want to use it now. BUT.....its a NO GO!!!

March 18, 2023

From craftsman.com

Response from CRAFTSMAN® Social Media Team

Hello Jacquie. Thank you for your feedback regarding CMHT10589. I am sorry to hear you are unhappy with this product and would be more than happy to...

CRAFTSMAN® Social Media TeamMarch 21, 2023

They Work

Would Not Recommend

I like most Craftsman tools (have been a fan for decades), but this metal retractable utility knife could be better. Extending and retracting the blade is not smooth/effortless; changing the blade is somewhat annoying and sloppy to put back together. There are no instructions, not that I needed them, but maybe there is a less annoying way to line up/put the 2 sides back together while keeping the inside parts in place and secure the screw. I wanted a couple extra retractable utility knives in co...

Was this Review Helpful ?

This is so confusing

Would Not Recommend

I removed the knife from the package and took screw out and it fell apart! I bought it because it's a Craftsman and usually great products, but this breaks my heart. I cannot put it back together correctly and will try to get someone to help, but I think I just wasted my money. If there are instructions please let me know because it's probably too late to return.

February 26, 2023

From craftsman.com

Response from CS

Hello. We appreciate your feedback on the CMHT10589 and we are sorry to hear about the issues that you are having with your unit. Your satisfaction ...

CSMarch 1, 2023

Love these

Would Recommend

Easy to change blades, and easy to find on the job site. And great value.

February 24, 2023
From HI-VIS Quick Change 3_SLASH_4-in 6 -Blade Retractable Utility Knife with On Tool Blade Storage Verified PurchaserVerified Pro
Was this Review Helpful ?

Awesome directions James222

After about 10 minutes of frustration, reading James222 suggestions - I have succeeded and demonstrated several times to the wife who really likes it. Being old and weak fingers does not help, but the little trick of the wiggle and the shake - then the pull to "click" really does work. Thanks.

February 23, 2023

From craftsman.com

Works great. Here is the blade change instruction.

Would Recommend

At first, I had trouble trying to insert the blade and getting the knife to retract and extend it, but I eventually figured out how to do that very easily. For those who are having trouble, here is the blade change instruction: 1. Make sure the blade retract/extend button is pushed all the way out to the full extend position. 2. While pressing the black button that is located on one side near the blade opening, insert the blade into the opening. Make sure it goes all the way in so that the o...

January 7, 2023

From craftsman.com

there are no how to install the blade??

Would Not Recommend

I found no instructions for how to install the blade

Was this Review Helpful ?
Response from SBD_Product Expert

Hello, appreciative customer Thank you for taking the time to provide your feedback on the Utility Knife ( Model #CMHT10590) and I'm sorry to hea...

SBD_Product ExpertMarch 1, 2023

Love these

Would Recommend

Great color very sharp and works well. Good price for 2

Was this Review Helpful ?