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920-Lumen 2 -Adjustable Mode LED Rechargeable Spotlight Flashlight

Ratings & Reviews for CRAFTSMAN 920-Lumen 2 -Adjustable Mode LED Rechargeable Spotlight Flashlight

3.0
145
Review
 3 out of 5
145 Reviews


46% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

The product offers a bright 920-lumen LED light and a USB charging port, but many customers reported issues with the battery life and charging functionality after a few months of use. The overall quality and reliability of the product were disappointing to some customers, who expected more from the Craftsman brand.

Customer review summary generated by AI, including incentivized reviews.
145 Customer Reviews

Gift gone bad!

Would Not Recommend

Received Craftsman Lithium-ion LED Spotlight for a birthday gift. Used it 3 or 4 times, charged it... life was good. After using it the next time the charger would not work. Tried it several more times over the next couple of weeks and still would not take the charge. I grew up with craftsman. That’s all my dad would buy… Lifetime warranty, top quality. If he were here today and saw this product he would be on the phone ripping in to somebodies a__. Appears to me the quality workmanship, and the...

December 13, 2022

From craftsman.com

Response from CS

Hello​, We appreciate your feedback.  We would like to speak to you about the experience you had.    Please email wecare@sbdinc.com and reference ti...

CSJanuary 12, 2023

Extremely Disappointed

Would Not Recommend

We purchased this light for our home as a backup for an older B&D light that was heavier (I assume Ni-Cad battery vs. Li-Ion). After a handful of sporadic uses, it will not take a charge or if it is charged, the LED is extremely dim. In researching this, it seems many folks have experienced the same problem. Do you offer a fix (repair or replace) for this issue?

December 11, 2022

From craftsman.com

Response from CS

Hello ​, We appreciate your feedback.  We would like to speak to you about the experience you had.    Please email wecare@sbdinc.com and reference t...

CSJanuary 12, 2023

Stays Dim

Would Not Recommend

Even though the light still works and seems to charge, it is very dim. Did not last two years.

December 6, 2022

From craftsman.com

Response from CS

Hello​, We appreciate your feedback.  We would like to speak to you about the experience you had.    Please email wecare@sbdinc.com and reference ti...

CSJanuary 12, 2023

Gift that never worked

Would Not Recommend

I received this as a gift a couple of years ago and needed it yesterday. Plugged the usb cord in and can’t seem to get it to work. Very dissatisfied as I own many Craftsman products that have served me well, this is the only Craftsman product that is a complete dud!

December 3, 2022

From craftsman.com

Response from CS

Hello​, We appreciate your feedback.  We would like to speak to you about the experience you had.    Please email wecare@sbdinc.com and reference ti...

CSJanuary 13, 2023

Junk Light - Won’t Charge

Would Not Recommend

I received mine as a Christmas gift and used it a handful of times but wanted it for emergencies. I got it out recently and it was dead so I attempted to charge it and it won’t turn on. Don’t buy this junk.

November 23, 2022

From craftsman.com

Response from CS

Hello. Thank you for taking the time to provide your feedback. We are sorry that you had a negative experience with CMXLSB10. We would like to assis...

CSJanuary 25, 2023

No Longer Chargeable

Would Not Recommend

My craftsman was strictly used for emergencies or walking out to the shed on occasion. The light worked well, the stand was useful and being able to switch from high to low light was great as well. The fact that my light looks like I just took it out of the box and it worked so well makes it harder to dispose of. I've literally held onto it charging it periodically hoping it'll start working again.

November 3, 2022

From craftsman.com

Response from CS

Hello. Thank you for taking the time to provide your feedback. We are sorry that you had a negative experience with CMXLSB10. We would like to ass...

CSFebruary 2, 2023

Piece of junk

Would Not Recommend

I got this light for Christmas from my son and after charging it the first time it worked great. It was bright and lit up a wide area behind my house. I kept it in a drawer by my bed for emergencies. I would use it sometimes at night to go outside to walk to my shop. It was great until I needed to charge it again. I plugged in the charger and nothing happened. After several hours on charge the light would not come on. I don’t know what happened but it just died. Very disappointed in this light.

October 3, 2022

From craftsman.com

Response from CS

Hello​, We appreciate your feedback.  We would like to speak to you about the experience you had.    Please email wecare@sbdinc.com and reference ti...

CSOctober 3, 2022

Does not work after just 2 uses

Would Not Recommend

It worked well on two occasions. Now, it appears to be charged and the USB seems to work but.....no light.

September 28, 2022

From craftsman.com

Response from CS

Hello​, We appreciate your feedback.  We would like to speak to you about the experience you had.    Please email wecare@sbdinc.com and reference ti...

CSSeptember 28, 2022

Won’t hold a charge after 2 charges

Would Not Recommend

This was great for about a week. Now will not hold a charge at all.

September 4, 2022

From craftsman.com

Response from CS

Hello ​, We appreciate your feedback.  We would like to speak to you about the experience you had.    Please email wecare@sbdinc.com and reference t...

CSSeptember 23, 2022

Light held only two charges ..

Would Not Recommend

Purchased Craftsman Light about 9 months ago and it was a great light out of the box .. After the second charge the light has yet since to take charge ?! I see all the reviews now and I see it's a major problem .. waist of money Craftsman

August 22, 2022

From craftsman.com

Response from CS

Hello ​, We appreciate your feedback.  We would like to speak to you about the experience you had.    Please email wecare@sbdinc.com and reference t...

CSAugust 26, 2022

When it worked it was awesome, now I hate it.

Would Not Recommend

It charged easily when new, and had a blasting easily half mile illumination on high, on low for hours was still amazingly bright. BUT after about 6 months being used once in awhile, it became difficult to use. I would have to click it on and off several times to get the red light to not flash and the light to stay on. Then to charge, I would have to plug it in and again the red light would flash, unplug it and try again. After a few tries of turning it on or charging I could get it to work. Min...

August 18, 2022

From craftsman.com

Response from CS

Hello, We appreciate your feedback.  We would like to speak to you about the experience you had.    Please email wecare@sbdinc.com and reference tic...

CSSeptember 14, 2022

Worked well, 10 or so times. Stopped charging

Would Not Recommend

Won't charge whether plugged into the wall usb power adapter or USB port on a computer. Worked very very well when it was able to be charged. We had this for nearly 2 years and rarely used it. I was very happy with it until I went to use it recently and it just won't work. What junk is this? If you held our unit in your hand, you'd think it was brand new. We kept it in a vinyl carrying case so it was well protected. I guess Craftsman is junk now.

August 5, 2022
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Response from Craftsman

We appreciate your feedback on the CMXLSB10 and are sorry to hear about the issue you are having with your product.
Please email us at wecare&...

CraftsmanAugust 9, 2022

Craftsman

Waste of Money will not charge

Would Not Recommend

This is the second time I've charged it and it will not charge. It was bought this year, what a waste of money! I thought Craftsman backed their products, this item should be replaced with something that actually works!!

August 2, 2022

From craftsman.com

Response from CS

Hello​, We appreciate your feedback.  We would like to speak to you about the experience you had.    Please email wecare@sbdinc.com and reference ti...

CSSeptember 8, 2022

No longer takes a charge.

Would Not Recommend

It quit taking a charge after only about 2 years. Worked good up to that point, but now it's useless.

July 27, 2022

From craftsman.com

Response from CS

Hello ​, We appreciate your feedback.  We would like to speak to you about the experience you had.    Please email wecare@sbdinc.com and reference t...

CSJuly 28, 2022

uncertain

I was loving might until it just stopped charging. But upon reading these reviews I guess a year and a half before it stopped charging is better than most

July 27, 2022

From craftsman.com

Response from CRAFTSMAN® Support

We appreciate your feedback on the CMXLSB10 and are sorry to hear about the issue you are having with your product. Please email us at wecare@sbdinc....

CRAFTSMAN® Support August 11, 2022

Poor product

Would Not Recommend

I bought this flashlight less than 6 months ago and it no longer works. The battery will fully charge and when you try to turn it on it turns off by itself. Electric products is not the strong suit of craftsman and should be left to the professionals.

April 28, 2022

From craftsman.com

Response from CS

Hello ​, We appreciate your feedback on the CMXLSB10 and are sorry to hear about the issue you are having with your product.  This is not the kind o...

CSApril 29, 2022

Dead in less than 2 years expensive light!

Would Not Recommend

Bright light the only thing good about this flashlight. It has very little usb without a base and stopped working after very little use and time. Light for charging will not come on so not sure if charged or not but it will not come on. Waste of money for a Craftsman product that had such a good reputation in the past. No more will I trust items will work like they use to. Something is definitely wrong as many have complained with the same issue. Wish I could get it replaced.

April 22, 2022
From 920-Lumen 2 -Adjustable Mode LED Rechargeable Spotlight Flashlight Verified Purchaser
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No charge

Would Not Recommend

Loved this light was everything I was looking for. However after using for 2 months and charging up 3 times it will no longer charge up. I'll be returning it to Lowes today and buying another brand. If craftman ever come out with this light that uses the same 20V battery that come with their drill then it would be worth the buy.

February 27, 2022
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Response from Craftsman

Hello,

We appreciate your feedback on the CMXLSB10 and are sorry to hear about the issue you are having with your product. 
This is ...

CraftsmanMarch 2, 2022

Craftsman

NOT Working Straight From The NEW Store Box…

Would Not Recommend

Namaste. Purchased At My Favourite Local Lowe’s And Was Excited That It Is A ‘craftsman’. NO More. Opened Factory Sealed Store Box; Had NO Base Charge, Did NOT Light; Charged For Two 2 Plus Hours; NADA Nein Nyet. Going BACK To Store For A FULL Refund; ON To An Other Brand.

January 22, 2022
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Response from Craftsman

We apologize for any inconvenience this matter has caused and we appreciate your feedback. If further assistance is needed, please contact Baccus Glo...

CraftsmanJanuary 26, 2022

Craftsman