
Ratings & Reviews for CRAFTSMAN 49 State 2500 Starting / 2200 Running Watt Gasoline Single Fuel Portable Generator
Ratings may include incentivized customer reviews.
What Customers Are Saying
The generator is quiet, portable, and fuel-efficient, suitable for powering small electronics, appliances, and tools. It is easy to start and maintain, with helpful features like USB ports. However, some users report reliability and durability issues, with the engine cutting out or failing after short periods of use despite following maintenance instructions. Accessing the carburetor for servicing can also be difficult. The mixed reviews suggest the generator may be suitable for light-duty use, but may not be reliable for more demanding applications or extended runtime.
Customer review summary generated by AI, including incentivized reviews.Great support from the Fredericksburg, VA store in
Would RecommendI lived all the support I received while shopping for this item.
From 49 State 3300 Starting _SLASH_ 2500 Running Watt Gasoline Single Fuel Portable Generator Verified Purchaser
Warranty process is a nightmare
Would Not RecommendConsumes high amounts of engine oil and smokes. Have to top off engine oil in between tanks or the low oil cutoff will prevent it from starting again. High gas consumption for an inverter generator. Uses 1 gallon for 5 hours of run time with 650W constant load. Have been fighting the “3 year warranty” for over a week. Keep getting pushed from one department to another. Buyer beware, get a more reputable generator elsewhere. I’ll be going back to Harbor freight’s Predator
Verified Purchaser
Craftman. 2500i
Would RecommendYou have to use non ethanol gas in this small engine or your carburetor will seize up. When done using run all the gas out until quits or add STABil to the fuel. Don’t let this machine sit for long periods of time.
No brainer!
Would Not RecommendI had another early model of this one, it still works like a charm. So buying this one was a no brainer
From 49 State 3300 Starting _SLASH_ 2500 Running Watt Gasoline Single Fuel Portable Generator Verified Purchaser
Two duds in one day
Would Not RecommendBought one first thing in the morning due to power outage. It was an absolute dud. Friends and family tried for several hours but couldn’t get it start. Called Lowe’s to return it was told I had to drain the gas first. Asked if they had another in stock. There was one. Asked them to hold it, but they wouldn’t. So I hurried to get the last one. Bought it, took it home. Got it to start after a bit of work. Hooked it my sumo pump. It worked for 15 minutes then the red light came on and it wouldn’t ...
We apologize. Clearly, we strive to deliver a better experience to our customers. Our first recommendation is to consult the troubleshooting section ...

*WARNING* BUYER BEWARE!!!
Would Not RecommendWARNING! DO NOT BUY! READ ALL THE REVIEWS! EVERYONE IS SAYING THE EXACT SAME THING! Power went out the other night. Sump was about to overflow. In a pinch I sprinted to Lowes to get a generator. This one was on sale (which I later would realize why its on sale, bc its GARBAGE). Grabbed it raced home, gassed and oiled ready to start, and of course....IT WONT START! After about an hour of troubleshooting....it started. Ran good, at first. But then, at about 1.5hrs into the job!??? Sputter, sp...
Thank you for sharing your experience. We're very sorry to hear that your generator did not perform reliably during such a critical time—especial...

Don't buy
Would Not RecommendI bought one from the store. I first asked if I have any problemscan I return it. I was told yes. I used it for about 4 hours and I could not keep it running. I returned to the store with this junk in hand and was told it was over 48 hours and the would not return or exchange. Craftsmanis having me take it to BFE to have it looked at. But not worth the time money and agonythis thing will put you though. I bought it becauseit said Craftsman but know I have no faithin the brand
Hello Shannon, we are sorry to hear about your experience and frustration. Rest assured that your generator features a limited three-year warranty. Y...

Absolute trash
Would Not RecommendPurchased this and followed the setup instructions to a T. It quits running even when just using the minimum amount of appliances. I tried to return it to Lowe’s within 30 days of purchase and was told I had to contact Craftsman. Despite calling Craftsman SEVERAL times and waiting on hold, I was never able to speak with a person. Craftsman used to be the most reliable brand. Very disappointed and out of a lot of money.
Hello Vickie, we are sorry to hear about the issues you've encountered. Please call our Customer Support at 888-436-3722 so that we can help ensu...

Less than 30 hours, throttle motor failed.
Would Not RecommendPurchased new while in a pinch for right at $900 after tax because it was the only brand available nearby, so nearly double the cost of other similar inverter models. It runs an impressive 7 hours on one tank and is quiet and fairly lightweight. Unfortunately, I was only able to use it a handful of times for no more than 30 hours total before it would not start without heavy choke, then it would only stay running if left on high choke, but would still surge unless under heavy load. No returns o...
From 49 State 3300 Starting _SLASH_ 2500 Running Watt Gasoline Single Fuel Portable Generator
Hello Justin, Thank you for taking the time to share your experience. We’re glad to hear that you appreciated the generator’s quiet operation, runtim...

Can not operate inside the house.
Would RecommendServed its purpose and more when we didn't have power for over a day.
Verified Purchaser
Kept our basement from flooding.
Would RecommendWe were in a bind to keep our sump pump going with the electric out at our cabin. Picked this up at the store, put gas and oil in it and it started right up and kept our sump pump running thru the night.
Verified Purchaser
Portable Generator
Would Not RecommendWeight of unit is a little heavy.
Verified Purchaser
Thank you for leaving us a review, Russel. We're sorry to hear that the weight of the inverter generator is a bit more than expected. You can acc...

Good value and convenient
enough to power essentials in an outage, quiet, portable
From 49 State 3300 Starting _SLASH_ 2500 Running Watt Gasoline Single Fuel Portable Generator Verified Purchaser
Arrived broken
Would Not RecommendI purchased this generator, and didn't try running it for six days. When I did start it, it dies every time I apply a load. Lowes would not refund my money, since it was not within 48 hours. I sent it to the Craftsman/Generac Authorized service center, and it has been there for two and a half month. I will never purchase another Craftsman produce, if this is how their warranty works.
From 49 State 3300 Starting _SLASH_ 2500 Running Watt Gasoline Single Fuel Portable Generator
We apologize for the inconvenience and agree that over two months is not an acceptable timeline for a warranty repair. Please consider contacting us ...

Ran great at MAX POWER.
Would RecommendWorked great.
From 49 State 3300 Starting _SLASH_ 2500 Running Watt Gasoline Single Fuel Portable Generator Verified Purchaser
Excellent fuel consumption
Would RecommendThis is an awesome generator. I would like to say that it is the perfect size. My wife can use the pull cord with ease. Also, it literally sips the gas fuel. Every gallon used lasts up to 8 hours. We have been useing it for our RV and it has no problem. The truth is, if we needed more power we would simply get another one and link the two together, its that simple......
Verified Purchaser
Hello,
Thank you for reaching out, and we’re truly sorry to hear about the frustration you’ve experienced.
For warranty service, the ...