Ratings & Reviews for CRAFTSMAN 49 State 2500 Starting / 2200 Running Watt Gasoline Single Fuel Portable Generator
Ratings may include incentivized customer reviews.
What Customers Are Saying
The generator is quiet, portable, and fuel-efficient, suitable for powering small electronics, appliances, and tools. It is easy to start and maintain, with helpful features like USB ports. However, some users report reliability and durability issues, with the engine cutting out or failing after short periods of use despite following maintenance instructions. Accessing the carburetor for servicing can also be difficult. The mixed reviews suggest the generator may be suitable for light-duty use, but may not be reliable for more demanding applications or extended runtime.
Customer review summary generated by AI, including incentivized reviews.Asknfor help if need
Store manaager helped make my decision
Verified Purchaser
Comes with oil and funnel not listed on the box
Removing panel to check oil not as hard as I thought. Slick well contained generator.
Verified Purchaser
It stopped working after a week
Would Not RecommendIt’s not working after a week after that I tried putting new gasoline in it nothing take it to the dealership to get serviced nothing they said it’s dead piece of junk. Don’t buy.
Easy to use. Just let it warm up first time
Helped during a power outage.
Verified Purchaser
do not buy
Would Not RecommendI got one of this and it blowing oil out the bottom and now will not run
We’re sorry to hear about the issue you experienced. That is not the level of performance we expect for our customers. Please know that our generator...
Unreturnable?
Would Not RecommendI tried to return this new, unused generator, but Lowes said it was passed the 48 hour return window (I missed it by a day). I thought it was either 30 or 90 days. Because of that, they said I would have to return it directly to Craftsman. Craftsman said they can't accept it; I would have to return it to Generac. Generac said they can't accept it; I have to return it to Lowes. This is unacceptable. What kind of policy is this??? I made a mistake buying it. I can't use it. It’s brand new, unused,...
Verified Purchaser
Thank you for taking the time to share your experience. We understand how frustrating this situation must feel, especially when you’re simply trying ...
you sold me a used generator!!
when I opened the box on the generator I could smell gas. you knew this yet you sold it to me as new. that is fraud. send someone to pick it up now and refund my money
From 49 State 3300 Starting _SLASH_ 2500 Running Watt Gasoline Single Fuel Portable Generator
We’re really sorry to hear you opened the box and found a fuel smell — that’s frustrating, and it’s not the experience we want for anyone. Since your...
Comes with everything you need out of the box
Would RecommendStarts up easy, comes with oil and funnel, easy to read manual
Is not working properly the warranty do nothing
Would Not RecommendIs not working properly
Verified Purchaser
We’re really sorry to hear your generator isn’t working properly and that your warranty experience has been frustrating. That’s not the experience we...
Great item with perfect function.
Reliable and functioned as described. Easy to follow instructions
Hello, we're glad your generator met your needs and we appreciate the feedback.
Easy start
Would RecommendEasy for me and my wife to start. In an emergency, it gives me piece of mind that I cand run my medical equipment from the VA.
From 49 State 3300 Starting _SLASH_ 2500 Running Watt Gasoline Single Fuel Portable Generator Verified PurchaserIncentivized
Excellent generator
Would RecommendPerfect size and weight. Could b.e 3000 watts though
From 49 State 3300 Starting _SLASH_ 2500 Running Watt Gasoline Single Fuel Portable Generator Verified PurchaserIncentivized
Watch return policy. Even when it was never opened
Never used
Verified Purchaser
Hello, we are sorry to hear about the difficulty with your return. Return policies can vary by retailer, even for unopened products. If you still nee...
Quality here
Would RecommendVery satisfying to see a machine like this run so well out of the box! I added the included break in oil and it started on the second pull! I now have 19 hours run time and look forward to using it again.
From 49 State 3300 Starting _SLASH_ 2500 Running Watt Gasoline Single Fuel Portable Generator Verified Purchaser
DO NOT RISK buying a generator from LOWES !!
Would Not RecommendI bought this generator before the recent snow storm in anticipation of potential power loss in below freezing temperatures . I was told by the associate that I could return it if I didn't use it . I returned it nine days later in the original factory sealed box only to find out that they did not accept generator returns after 48 hours . I was shocked ! Lowes has always been very accommodating in the past . I spoke with the asst mgr , and contacted corporate office seeking some form of resolutio...
From 49 State 3300 Starting _SLASH_ 2500 Running Watt Gasoline Single Fuel Portable Generator Verified Purchaser
Thanks for taking the time to share this. We’re truly sorry to hear how frustrating and disappointing this experience has been, especially after you ...
Thanks for taking the time to share your experience. We’re sorry to hear about the frustration you’ve gone through—that’s certainly not the experienc...