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Pro Steel 30-in W x 60-in L Left White Single Threshold Rectangle Shower Pan Base with 4-in H Threshold

Ratings & Reviews for MAAX Pro Steel 30-in W x 60-in L Left White Single Threshold Rectangle Shower Pan Base with 4-in H Threshold

3.6
247
Review
 3.6 out of 5
247 Reviews


50% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

Customers praise the shower base's sturdy enameled steel construction and porcelain finish, noting it resists flexing better than fiberglass and installs easily. However, many report receiving units with chipped porcelain, dented corners, or damaged finishes requiring returns. A major complaint involves the square drain plate leaving a 1/4-inch gap and incompatibility with standard drain screens. Some also find the textured surface becomes dangerously slippery when wet. Despite strong build quality, widespread damage upon arrival and poor drain design frustrate many customers.

Customer review summary generated by AI, including incentivized reviews.
247 Customer Reviews

chipped paint material

This was a sturdy pan. But it was sold once before and bought back to store and put back on self. i did not know this til i got home and opened. only to see a couple of deep chipped paint material missing. the quality was excellent . someone did this while trying to install or the store miss handled the pan while stocking. Bad part, only one left in stock and needed today.

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Response from Mansfield

We are glad to hear that you are satisfied with the quality of the unit. However, it's concerning to learn that a damaged unit was placed back on...

MansfieldJune 14, 2024

Mansfield

Your product well before you leave the store.

Would Not Recommend

The walk-in shower that we purchased was bent at the lips of the walk in shower and cracked some of the paint off of the device. so as far as I’m concerned, it was damaged goods, but I had to use it because I needed to finish the job and had to find a way to conceal the damage, so you get two thumbs down. And you won’t even let me add pictures to show you the damage because I tried for about an hour and it won’t let me upload any photos. I would not recommend this product to anyone.

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Response from Mansfield

We are very sorry to hear that your Mansfield product was damaged. Though we try our very best on our end to prevent things from happening to your or...

MansfieldJune 3, 2024

Mansfield

Open the box before leaving the store!

The first one I bought was damaged so I boxed it back up and returned to the store. The only other one they had also was damaged.

April 14, 2024
Verified Purchaser
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Response from Mansfield

We are very sorry to hear that your Mansfield product was damaged. Though we try our very best on our end to prevent things from happening to your or...

MansfieldApril 16, 2024

Mansfield

good product

soild made strong and good price

April 13, 2024
Verified Purchaser
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Response from Mansfield

Hello, thank you for your feedback! We love hearing that our customers are pleased with their purchase. Thank you for choosing Mansfield!

MansfieldApril 15, 2024

Mansfield

Drain disaster

Would Not Recommend

This thing is terrible! The drain is all wrong. I think it's made for a tiled shower. Does not work with this shower pan. And the company's install videos show a completely different look than what comes in the box. Called help line and they are clueless, and tell me that's the way it's supposed to be. Well sorry, it is not supposed to be like this and they refuse to listen to the problem. seems like they were reading from scripted notebook. And I see on here I am not the only one with same pro...

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Response from Mansfield

Hello Mike, thank you for your feedback. We are very sorry to hear that you have had this experience with the drain installation. Our Mansfield suppo...

MansfieldApril 11, 2024

Mansfield

Very poor install requirement for drain hook-up

Would Not Recommend

Finish is great but drain hookup is very poor design

April 3, 2024
Verified Purchaser
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Response from Mansfield

We are very sorry to hear that you are not completely happy with your purchase. Our support team is here to help in whatever way we can and we apolog...

MansfieldApril 4, 2024

Mansfield

Square drain does not fit flush.

Would Not Recommend

Easy enough install. However, the square drain does not sit flush at the bottom of the shower. Poor design.

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Response from Mansfield

Hello, thank you for your feedback! We love hearing that our customers are pleased with their purchase. If you have any questions about the drain ple...

MansfieldMarch 26, 2024

Mansfield

Nice

Would Recommend

Nice

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Response from Mansfield

Hello, thank you for your feedback! We love hearing that our customers are pleased with their purchase. Thank you for choosing Mansfield!

MansfieldMarch 14, 2024

Mansfield

Came with chips

Would Not Recommend

Had a professional install the first one. Got in a huge fight cause it was chipped on the edge that you enter the shower in. Removed it myself bought another and as soon as I pulled it out of the box a large chunk of porcelain flaked off. They have a manufacturing issue for sure.

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Response from Mansfield

We are very sorry to hear that your Mansfield product was damaged. Though we try our very best on our end to prevent things from happening to your or...

MansfieldMarch 11, 2024

Mansfield

Arguing employees

Would Recommend

It took me 45 minutes to get my order due to employees arguing with each other as to who's job it was to pull my order. Then after all that, no one would offer to help me load it. Very unprofessional behavior for a place of business. My business runs as the customer is always right and the customer is my boss. You and your employees may want to try that sometime.

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Response from Mansfield

We are very sorry to hear that you have experienced this issue with Lowe's employees. We recommend reaching out to the Lowe's store and repor...

MansfieldMarch 11, 2024

Mansfield

Would Not Recommend

I have had this product for 2 years now and have fought it the entire time. The only problem I have with it is the curb is sloped the wrong way which causes water pool and leak under door. I also have the bathtub version and the curb is sloped wrong on it as well

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Response from Mansfield

We are very sorry to hear that you have experienced these issues. It sounds like your unit was not installed properly and a step might have been miss...

MansfieldMarch 4, 2024

Mansfield