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Black Single-Serve Coffee Maker

Ratings & Reviews for BLACK & DECKER Black Single-Serve Coffee Maker

3.5
100
Review
 3.5 out of 5
100 Reviews


59% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

The single-serve coffee maker is a compact and easy-to-use option that can quickly brew a fresh cup. Many users appreciate the reusable filter basket, which saves money and reduces waste. However, some customers have experienced issues with the coffee quality, leaking, or premature shutoff. The reliability and durability of the product appear inconsistent, with varying reports on its longevity.

Customer review summary generated by AI, including incentivized reviews.
100 Customer Reviews

Perfect for me

Would Recommend

I love the size. I love the reusable filter - better for the environment than those horrid pods. I love that I can put the filter, filter holder & cup in the dishwasher and I love that I can make a fresh cup every time. I prefer to use my contigo cup and go. I am on my second machine in about 10-15 years (I am terrible with dates) and hope they never stop making this product.

November 4, 2018

From blackanddeckerappliances.com

Single serve coffee maker

Would Not Recommend

This sprays grounds all over the inside every time i use it. Made sure my coffee wasnt too finely ground. Still does this. I previously purchased and returned a more expensive brand...it did the same thing!! Suggestions anyone?

October 31, 2018

From blackanddeckerappliances.com

Response from Customer Service

Thank you for sharing your feedback regarding your Black+Decker CM618. I'm sorry to hear about the trouble you've experienced with your coffee makers...

Customer ServiceNovember 1, 2018

what kind of pods

Would Not Recommend

I live in Canada and so far havent been able to find any pods to work so I just use regular coffee. Might as well make a whole pot.

September 20, 2018

From blackanddeckerappliances.com

Awesome

Would Recommend

Love the new design, but wish mug would keep coffee hotter longer.

September 19, 2018

From blackanddeckerappliances.com

Doesnt work !!!

Would Not Recommend

The first time I used it it made coffee. it worked. After that though, the water would collect in the basket but not go through the coffee, also it puts out steam in sudden bursts that has burned me a few times. I have washed it and even changed the coffee grinds a few times. Nothing. I don't understand why ! There is nothing seemingly blocking it from going down into the cup. I tried it with the travel cup lid off, and on. I am ready to throw it out. Just not fair it only worked once. Not ev...

September 13, 2018

From blackanddeckerappliances.com

Doesn't brew!!!

Would Not Recommend

Bought this a few days ago and it takes more than half an hour to brew the coffee. It keeps stopping and only a very thin stream of liquid is coming out. Ridiculous. Is it a faulty item? Should I get it replaced?

September 5, 2018

From blackanddeckerappliances.com

Response from Customer Service

Thank you for offering your feedback regarding your Black + Decker CM618. I’m sorry to hear about the trouble you’ve experienced with your coffee make...

Customer ServiceSeptember 6, 2018

Turns off much too soon

Would Not Recommend

The coffee tastes great. However, the machine makes loud noise, and then turns off, leaving my cup only about an inch full of coffee. Any recommendations?

August 18, 2018

From blackanddeckerappliances.com

Response from Customer Service

Thank you for offering your feedback regarding your Black+Decker CM618. I’m sorry to hear about the trouble you’ve experienced with your coffee maker...

Customer ServiceAugust 20, 2018

Included mug question!

Would Recommend

So far I love it! However, after I add a cold creamer to my coffee it obviously cools down. I have read the manual and even tried reading the product description from several different website to find out if the included mug is microwave safe. Does anyone know if it is or isn't?

July 31, 2018

From blackanddeckerappliances.com

Extra mug

Would Recommend

we recently bought this product and are very pleased with it. Is it possible to order an extra travel mug ?

July 17, 2018

From blackanddeckerappliances.com

Ok, doesn't last long

Would Not Recommend

I have bought 2 of these in the past year. In both cases they started to malfunction after 4-5 months. The power refuses to stay on long enough to finish brewing a cup. For the few months they do work they work great but having to buy a new one every few months isn't worth it

May 12, 2018

From blackanddeckerappliances.com

Response from Customer Service

Thank you for offering your feedback regarding your Black+Decker CM618. I’m sorry to hear about the trouble you’ve experienced with your coffee maker...

Customer ServiceMay 16, 2018

wow i love it !!!

Would Recommend

never taste a so much good coffee, it is smelling too so great ! And the cup is satisfying me really big mug and since i have i am sorry a little to admit, but i drink coffee non stop i cant resist !!! Thanks my only troubble is i would like to buy a second mug and i dont find just a mug like it !

April 20, 2018

From blackanddeckerappliances.com

Quick to Brew but coffee ends up tasting burnt

Would Not Recommend

It brews great but the coffee tastes burnt. The same coffee tastes so much better from a regular sized coffee maker. I am not sure if that is because I need a better mesh filter or not. I am disappointed.

April 17, 2018

From blackanddeckerappliances.com

Response from Customer Service

Thank you for offering your feedback regarding your Black+Decker CM618. I’m sorry to hear about the trouble you’ve experienced with your coffee maker...

Customer ServiceApril 18, 2018

Love the machine, but need help!

Would Recommend

The filter that comes with the product got mold on it/within the mesh because of my roommate leaving coffee grounds in it for over 2 weeks when I was out of town. Is there a way to get a replacement filter?

August 29, 2017

From blackanddeckerappliances.com

Really like it fixed and working for many years

I am experiencing the same problem with mine. Was working great for awhile and now half of the water is left in the coffee maker. I suspect that it could be either of a few things: the one way check valve is sticking, the heating element is bad, or could have some foreign debris buildup in the water passageway. I use a Yeti twenty ounce stainless steel Rambler/Tumbler with anti-splash lid that fits and works perfect instead of the one that came with it. In fact, the whole thing looks really cool...

August 13, 2017

From blackanddeckerappliances.com

Response from Customer Service

Thank you for offering your feedback regarding your Black+Decker CM618. I’m thrilled to hear your coffee maker has served you so well for so long, bu...

Customer ServiceAugust 16, 2017

Coffee taste watery

Would Not Recommend

I'm not sure why but the coffee always taste watery. I had tried the pods and coffee grounds. I use a very dark coffee blend so I know it is not because of the coffee I am using. I assume this is because the water goes through the filter extremely quick compared to a normal multiple cup coffee maker. The moment I pour the water in it, it comes out. If anyone has any advice or know if this is an equipment defect please let me know. I have tried running the coffee through the maker again after I ...

July 6, 2017

From blackanddeckerappliances.com

Response from Customer Service

Thank you for offering your feedback regarding your Black+Decker CM618. I’m sorry to hear that you’ve been frustrated with your coffee maker’s result...

Customer ServiceJuly 7, 2017

Love this coffee maker

Would Recommend

I've had this coffee maker for 2 years now and love it. My filter got misplaced and have been searching for a new one....and suggestions?

July 5, 2017

From blackanddeckerappliances.com

Response from Customer Service

Thank you for offering your feedback regarding your Black+Decker CM618. I’m glad to hear that you love your coffee maker, but I’m sorry to hear that ...

Customer ServiceJuly 7, 2017

Like this little machine

Would Recommend

Bought this a couple of months ago, and it works well. However, I went back to purchase a spare permanent filter as I have teenagers who aren't known for gentle washing, and I'm worried that they'll put a hole in the mesh. They don't sell them. If the filter gets damaged, I have to buy a new machine. Other brands that have permanent filters sell replacements, why don't you?

June 25, 2017

From blackanddeckerappliances.com

Response from Customer Service

Thank you for offering your feedback regarding your Black+Decker CM618. I’m happy to advise you that the permanent filter is a replaceable part. Ple...

Customer ServiceJune 26, 2017

Good for a while

Would Not Recommend

I am on my 3rd Black and Decker Single Serve Coffee Maker, and I think this will be the last one I purchase. I like that it has a reusable filter and that I can use my own coffee (rather than buying pods). However, the shelf life on this product leaves something to be desired. Each one of the three of these that I have purchased has stopped working properly at around the two year mark. The one I currently have produces so much steam that when the coffee is finished brewing, I am left with a...

June 14, 2017

From blackanddeckerappliances.com

Response from Customer Service

Thank you for offering your feedback regarding your Black+Decker CM618. I’m glad to hear your coffee maker was working well initially, but I’m sorry ...

Customer ServiceJune 15, 2017

After a month, it does NOT work properly

Would Not Recommend

It looked really cute and convenient in the store counter and I bought it, but after using it once a day for a month or so, the water is not filtered completely and it is not even hot enough, so I have to start it twice. I loved the size and the practicality but it is not good without a proper functionality.

April 26, 2017

From blackanddeckerappliances.com

Response from Customer Service

Thank you for offering your feedback regarding your Black+Decker CM618. I’m sorry to hear your coffee maker recently stopped brewing properly. The s...

Customer ServiceApril 28, 2017

Defective.

Would Not Recommend

I'm bummed - I had one of these for years and it worked great!! I used it everyday so I was surprised it lasted as long as it did. Once that one stopped working, I got a new one. I've only had it for a few months and it never brews a full cup of coffee!! Ever! I'm very disappointed - I wish I had my old trusty coffee maker back.

March 29, 2017

From blackanddeckerappliances.com

Response from Customer Service

Thank you for offering your feedback regarding your Black+Decker CM618. I’m sorry to hear that your coffee maker has not been brewing properly. The ...

Customer ServiceMarch 30, 2017