Ratings may include incentivized customer reviews.
What Customers Are Saying
The single-serve coffee maker is a compact and easy-to-use option that can quickly brew a fresh cup. Many users appreciate the reusable filter basket, which saves money and reduces waste. However, some customers have experienced issues with the coffee quality, leaking, or premature shutoff. The reliability and durability of the product appear inconsistent, with varying reports on its longevity.
Customer review summary generated by AI, including incentivized reviews.B&D Single Serve leaves a bitter taste in mouth
Would Not RecommendEven after cleaning twice with vinegar and twice with clear water the plastic smell is still there. The mug temperature on the OUTSIDE was 45c so be careful when you pick it up. After the first try I discovered I needed twice the amount of coffee grounds to get the same taste as a plain pour over. Also, the acrid, plastic taste is still very noticeable in the coffee. I hope this will stop.
From blackanddecker.com
Bring back the perfect DCM 18!
I'll cut right to the chase: this one leaves a lot to be desired. The DCM 18 had it right; left very little water in the receptacle (after brewing); didn't have to "snap" the lid into place (all you had to do was set it down); and finally, you didn't have to be overly cautious that you might spill the water when pouring (as there is plenty of room in the DCM 18). Please bring back the DCM 18, or re-engineer the newer design. Thank you.
From blackanddecker.com
Hello. Thank you for taking the time to provide your feedback. I am sorry that you had a negative experience with the Coffee maker. I would like to a...
Don’t work
Would Not Recommend[This review was collected as part of a promotion.] I received as a xmas gift. The star switch does not work. Can you help me.
From blackanddeckerappliances.com
Thank you for providing your feedback regarding your Black+Decker Single Serve Coffee Maker. I'm sorry to hear of the experience you've had with your ...
Disappointing
Would Not RecommendThe description says it can be used with pods. Manufacturers of coffee capsules (coffee in a small plastic cup with a foil lid) call them pods. This coffee maker uses soft pods, which are like tea bags. That is not explained nor pictured in the description. I bought something that I cannot use in the way I intended.
From blackanddecker.com
Hello. We appreciate your feedback on the coffee maker and are sorry to hear about the issue. Your feedback will help us to better our current and f...
poor mesh filter design
Would Not RecommendThe tab on the mesh filter has broken twice (on 2 different filters!) Needs to be redesigned to be more sturdy!
From blackanddeckerappliances.com
Thank you for providing your feedback regarding your Black+Decker Single Serve Coffee Maker. I’m sorry to hear of the experience you've had with your...
So far, so good
Would RecommendI am a middle school teacher and I love having this to make a quick cup of tea for inspiration through the school day. Easy to use, so far so good.
From blackanddeckerappliances.com
I love this little machine
Would RecommendThis machine is great! I don't have to waste money on little cups required for most single serve brewers and I don't make unnecessary waste for the environment.It makes a great cup of coffee, and I can make a stronger or weaker cup by using more or less coffee. I have had this machine for -- I don't know how long, a long time. It's an excellent return on investment. It fits most of the mugs I have at home perfectly. Constructive criticism: 1. The travel mug it comes with is cheap and not spi...
From blackanddecker.com
Single Serve Coffee Maker
Very nice! Works great! I like the simple convenience of this coffee maker, and the included car cup keeps it hot.
From blackanddeckerappliances.com
It was great until it stopped working
Would Not RecommendSo happy with the product until it just stopped working one day. Not a long term thing. Good for shy of 2 years. Will not purchase another one again.
From blackanddeckerappliances.com
Thank you for providing your feedback regarding your Black+Decker Single Cup Coffee Maker. I’m sorry to hear that that your coffee maker has stopped w...
good for the price
Would Not Recommendneed to have a better drip system to stop dripping when taking out mug, always a few more drips if machine moved in slightess way
From blackanddeckerappliances.com
Thank you for providing your feedback regarding your Black+Decker Single Serve Coffeemaker. I’m sorry to hear that you're not fully satisfied with yo...
Great product
Would RecommendPerfect cup of coffee, simple operation, reusable filter, works great. I’ve bought 4 of them since family members keep admiring mine.
From blackanddeckerappliances.com
Horrible
Would Not RecommendMy grandmother bought this for me Horrible doesn’t work not effective whatsoever One cup filled makes 1/6 of a cup Would need to run it through 6 times to get 1 cup I’d rather do what I’ve been doing for my tea Boiling water in a pot
From blackanddecker.com
Bad Choice
Would Not RecommendI bought this coffee maker twice. Both units lasted less than a year. The unit stops brewing abruptly and you have to keep pushing the button to get a full cup. Save your money and buy something else.
From blackanddecker.com
Great for office
Would RecommendI have it at work on my desk. Makes a decent cup of coffee to start my day at work.
From blackanddecker.com
Not what I expected
Would Not RecommendI just purchased this and have had 2 problems. The first being that the xup came without a lid. Not a huge problem but inconvenient. Second, it never brews an entire cup. It continuously shuts off after brewing barely any water. I have went through 2 cycles of water and have to press the start multiple times for it to brew the entire cup that it came with. It is not efficient, and not what i expected.
From blackanddeckerappliances.com
Thank you for offering your feedback regarding your Black+Decker CM618. I’m sorry to hear about the trouble you’ve experienced with your coffee maker...
Keeps Shutting Off
I asked to get this for Christmas because I know it was big enough to fit my Kwik Trip Caruba Gold refillable mug and I got I was pretty excited but it keeps shutting off every time I triy to make coffee and I have to keep hitting on button again in order for it to fill up
From blackanddeckerappliances.com
Thank you for offering your feedback regarding your Black+Decker CM618. I’m sorry to hear about the trouble you’ve experienced with your coffee maker...
Water Drained Straight Through the Unit
Would Not RecommendI’m so disappointed. I got this for my fiancée for Christmas and the first time he went to use it, the water drained almost immediately through the bottom of the unit. We tried troubleshooting to see what we were doing wrong but it is definitely the machine. We can see straight through the reservoir through the bottom, why is there hole in our reservoir?!!? Ridiculous, so disappointed.
From blackanddeckerappliances.com
Thank you for offering your feedback regarding your Black+Decker CM618. I’m sorry to hear about the trouble you’ve experienced with your coffee maker...
Coffee all over...
Would Not RecommendI bought it a month ago, problem is every time I use it coffee grounds end up all over the place. It doesn't matter what kind of coffee I use whether course or fine ground, it ends up flowing all over the inside of coffee maker and in coffee mug. Very, very unsatisfactory results. Coffee filter needs a filter basket cover.
From blackanddeckerappliances.com
Thank you for offering your feedback regarding your Black+Decker CM618. I’m sorry to hear about the trouble you’ve experienced with your coffee maker...
Defective right out of the box
Would Not RecommendJust arrived today and when I tried it it only stayed on for 30 seconds and brewed less than an ounce of water before turning off and stopping. Sending back immediately.
From blackanddecker.com

Hello Wellbell and thank you for taking the time to provide your feedback. I am sorry that you had a negative experience with CM18. I would like to as...