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Black Single-Serve Coffee Maker

Ratings & Reviews for BLACK & DECKER Black Single-Serve Coffee Maker

3.5
100
Review
 3.5 out of 5
100 Reviews


59% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

The single-serve coffee maker is a compact and easy-to-use option that can quickly brew a fresh cup. Many users appreciate the reusable filter basket, which saves money and reduces waste. However, some customers have experienced issues with the coffee quality, leaking, or premature shutoff. The reliability and durability of the product appear inconsistent, with varying reports on its longevity.

Customer review summary generated by AI, including incentivized reviews.
100 Customer Reviews

B&D Single Serve leaves a bitter taste in mouth

Would Not Recommend

Even after cleaning twice with vinegar and twice with clear water the plastic smell is still there. The mug temperature on the OUTSIDE was 45c so be careful when you pick it up. After the first try I discovered I needed twice the amount of coffee grounds to get the same taste as a plain pour over. Also, the acrid, plastic taste is still very noticeable in the coffee. I hope this will stop.

September 3, 2023

From blackanddecker.com

Response from Roxy

Hello Wellbell and thank you for taking the time to provide your feedback. I am sorry that you had a negative experience with CM18. I would like to as...

RoxySeptember 5, 2023

Bring back the perfect DCM 18!

I'll cut right to the chase: this one leaves a lot to be desired. The DCM 18 had it right; left very little water in the receptacle (after brewing); didn't have to "snap" the lid into place (all you had to do was set it down); and finally, you didn't have to be overly cautious that you might spill the water when pouring (as there is plenty of room in the DCM 18). Please bring back the DCM 18, or re-engineer the newer design. Thank you.

May 11, 2023

From blackanddecker.com

Response from Social Media

Hello. Thank you for taking the time to provide your feedback. I am sorry that you had a negative experience with the Coffee maker. I would like to a...

Social MediaMay 17, 2023

Don’t work

Would Not Recommend

[This review was collected as part of a promotion.] I received as a xmas gift. The star switch does not work. Can you help me.

March 16, 2023

From blackanddeckerappliances.com

Response from Consumer Service

Thank you for providing your feedback regarding your Black+Decker Single Serve Coffee Maker. I'm sorry to hear of the experience you've had with your ...

Consumer ServiceMarch 16, 2023

Disappointing

Would Not Recommend

The description says it can be used with pods. Manufacturers of coffee capsules (coffee in a small plastic cup with a foil lid) call them pods. This coffee maker uses soft pods, which are like tea bags. That is not explained nor pictured in the description. I bought something that I cannot use in the way I intended.

September 24, 2022

From blackanddecker.com

Response from Customer Service

Hello. We appreciate your feedback on the coffee maker and are sorry to hear about the issue. Your feedback will help us to better our current and f...

Customer ServiceSeptember 28, 2022

poor mesh filter design

Would Not Recommend

The tab on the mesh filter has broken twice (on 2 different filters!) Needs to be redesigned to be more sturdy!

October 1, 2021

From blackanddeckerappliances.com

Response from Customer Service

Thank you for providing your feedback regarding your Black+Decker Single Serve Coffee Maker. I’m sorry to hear of the experience you've had with your...

Customer ServiceOctober 1, 2021

So far, so good

Would Recommend

I am a middle school teacher and I love having this to make a quick cup of tea for inspiration through the school day. Easy to use, so far so good.

September 12, 2021

From blackanddeckerappliances.com

I love this little machine

Would Recommend

This machine is great! I don't have to waste money on little cups required for most single serve brewers and I don't make unnecessary waste for the environment.It makes a great cup of coffee, and I can make a stronger or weaker cup by using more or less coffee. I have had this machine for -- I don't know how long, a long time. It's an excellent return on investment. It fits most of the mugs I have at home perfectly. Constructive criticism: 1. The travel mug it comes with is cheap and not spi...

May 15, 2021

From blackanddecker.com

Single Serve Coffee Maker

Very nice! Works great! I like the simple convenience of this coffee maker, and the included car cup keeps it hot.

November 27, 2020

From blackanddeckerappliances.com

It was great until it stopped working

Would Not Recommend

So happy with the product until it just stopped working one day. Not a long term thing. Good for shy of 2 years. Will not purchase another one again.

November 21, 2020

From blackanddeckerappliances.com

Response from Customer Service

Thank you for providing your feedback regarding your Black+Decker Single Cup Coffee Maker. I’m sorry to hear that that your coffee maker has stopped w...

Customer ServiceNovember 25, 2020

good for the price

Would Not Recommend

need to have a better drip system to stop dripping when taking out mug, always a few more drips if machine moved in slightess way

September 12, 2020

From blackanddeckerappliances.com

Response from Customer Service

Thank you for providing your feedback regarding your Black+Decker Single Serve Coffeemaker. I’m sorry to hear that you're not fully satisfied with yo...

Customer ServiceSeptember 14, 2020

Great product

Would Recommend

Perfect cup of coffee, simple operation, reusable filter, works great. I’ve bought 4 of them since family members keep admiring mine.

June 10, 2020

From blackanddeckerappliances.com

Horrible

Would Not Recommend

My grandmother bought this for me Horrible doesn’t work not effective whatsoever One cup filled makes 1/6 of a cup Would need to run it through 6 times to get 1 cup I’d rather do what I’ve been doing for my tea Boiling water in a pot

May 21, 2020

From blackanddecker.com

Bad Choice

Would Not Recommend

I bought this coffee maker twice. Both units lasted less than a year. The unit stops brewing abruptly and you have to keep pushing the button to get a full cup. Save your money and buy something else.

February 14, 2020

From blackanddecker.com

Great for office

Would Recommend

I have it at work on my desk. Makes a decent cup of coffee to start my day at work.

December 7, 2019

From blackanddecker.com

Not what I expected

Would Not Recommend

I just purchased this and have had 2 problems. The first being that the xup came without a lid. Not a huge problem but inconvenient. Second, it never brews an entire cup. It continuously shuts off after brewing barely any water. I have went through 2 cycles of water and have to press the start multiple times for it to brew the entire cup that it came with. It is not efficient, and not what i expected.

February 2, 2019

From blackanddeckerappliances.com

Response from Customer Service

Thank you for offering your feedback regarding your Black+Decker CM618. I’m sorry to hear about the trouble you’ve experienced with your coffee maker...

Customer ServiceFebruary 4, 2019

Keeps Shutting Off

I asked to get this for Christmas because I know it was big enough to fit my Kwik Trip Caruba Gold refillable mug and I got I was pretty excited but it keeps shutting off every time I triy to make coffee and I have to keep hitting on button again in order for it to fill up

January 13, 2019

From blackanddeckerappliances.com

Response from Customer Service

Thank you for offering your feedback regarding your Black+Decker CM618. I’m sorry to hear about the trouble you’ve experienced with your coffee maker...

Customer ServiceJanuary 16, 2019

Water Drained Straight Through the Unit

Would Not Recommend

I’m so disappointed. I got this for my fiancée for Christmas and the first time he went to use it, the water drained almost immediately through the bottom of the unit. We tried troubleshooting to see what we were doing wrong but it is definitely the machine. We can see straight through the reservoir through the bottom, why is there hole in our reservoir?!!? Ridiculous, so disappointed.

December 26, 2018

From blackanddeckerappliances.com

Response from Customer Service

Thank you for offering your feedback regarding your Black+Decker CM618. I’m sorry to hear about the trouble you’ve experienced with your coffee maker...

Customer ServiceDecember 28, 2018

Coffee all over...

Would Not Recommend

I bought it a month ago, problem is every time I use it coffee grounds end up all over the place. It doesn't matter what kind of coffee I use whether course or fine ground, it ends up flowing all over the inside of coffee maker and in coffee mug. Very, very unsatisfactory results. Coffee filter needs a filter basket cover.

December 23, 2018

From blackanddeckerappliances.com

Response from Customer Service

Thank you for offering your feedback regarding your Black+Decker CM618. I’m sorry to hear about the trouble you’ve experienced with your coffee maker...

Customer ServiceDecember 27, 2018

Defective right out of the box

Would Not Recommend

Just arrived today and when I tried it it only stayed on for 30 seconds and brewed less than an ounce of water before turning off and stopping. Sending back immediately.

December 3, 2018

From blackanddecker.com