Ratings may include incentivized customer reviews.
What Customers Are Saying
The product appears to have mixed reviews, with some customers satisfied with its performance, value, and functionality, especially for light-duty use, while others have experienced significant quality and reliability issues. Positive aspects include good off-road capability, decent fuel economy, and value compared to more expensive models. However, common complaints include problems with the fuel gauge, electrical components, shifting, and overall build quality, requiring repairs or modifications. The biggest concern is the lack of reliable service and support from the manufacturer, leading to frustration for those who experienced issues.
Customer review summary generated by AI, including incentivized reviews.Axis 500 4x4 UTV
Would RecommendI purchased the Axis 500 4x4 UTV in camo FOR $2,249.00 from Lowe’s, and overall, I’ve been very pleased with its performance for the cost. It’s a great mid-size machine that handles a variety of jobs around the property. Pros: The 4x4 capability makes a big difference on rough or muddy terrain, and the camo finish looks sharp. Plenty of power for hauling firewood, towing small trailers, or running around the farm. Comfortable seating with decent legroom for both driver and passenger. The du...
You get what you pay for
Would Not RecommendApparently this is limited to 300 characters so here's the punch line. it has no torque. It won't start in the cold. it won't stay running in the cold or at an uphill angle. It needs a massive amount of maintenance in the first 60 days of ownership and the transmission is a pile of junk.
Amazing Workhorse
Would RecommendThis UTV met or beat all of my expectations, I am shocked at the value you get with this thing.
Been waiting three weeks for mobile mechanic
Would Not RecommendSo far not very good. Did not start when i brought it home for grandsons graduation. Waiting for it to be repaired under warranty.
Great little machine
Would RecommendThis is a powerful side by side, we went through some mud and it was almost halfway up the door and it pulled us right out had it for a 2 years and it's doing good. I would definitely recommend this side by side
Great addition!
Would RecommendWhat a great addition to the farm! Makes doing chores a little more fun.
DON'T BUY
Would Not Recommendno one will work on this peice of crap. the people that are supposed to say that they don't anymore because they can't get parts.. buy something that you can get worked on because they will quit...
so far so good
Would Recommendgood so far
great little machine
Would Recommendruns great
Poorly Designed & Hard to Operate
Would Not RecommendPurchased Aug 2023. Problems from the get-go. Doors won't open if you're inside UTV. Designed for super skinny people with long legs. Design of key insert poor, hard to get key in/out of ignition. Gearshifting is hard. Design of gas tank fill tube poor. Had to buy a battery gas pump to gas it up. Seats not adjustable. Oil change is difficult due to design flaw. Heats up in summer inside so can't be run long in warmer weather. Has to be put in 4-wheel drive to pull the smallest upgrade...
would have liked to know it was last years model
Would RecommendGood unit for it's price mine sat around awhile was quite stiff now it's run in works well
I love it
Would RecommendThis UTV is just with me and my husband was looking for . It takes us where we want to go and it seems to be good we've had it for a year and the ride is nice. We did buy the side covers and the back windshield. Same to be running good knock on wood I will update as the years go by
Worst Customer Service
Would Not RecommendThis has been a purchase nightmare and I have yet to see the item. Between the headache of delivery and talking with a Hisun representative, Marissa, I will never work with the company, nor will I ever recommend their products to anyone. They were completely unwilling to work with me as a customer, treated me as though I was an inconvenience, had no respect for my time or money, and were very rude. I have no idea how this UTV operates but I can tell that if there were issues in the future with t...
Just don't buy
Would Not RecommendBought this as a new product it has been tore up since purchased! They sold it to me as new when I took it to the shop it is a 2021 model bought in March of 2024. So it had been sitting for a long time. So I'm out over 8,000 dollars. And stuck with a product that I will still probably not trust if I ever get it back from shop. It drinks oil misses like crazy and would not start, parking brake never worked and half the time it would not go into reverse. BUYER BE WARE I WOULD NOT BUY THIS PRODUCT ...
We apologize for all the issues you are encountering with your unit. Please send an email to AXIS@hisunmotors.com with a copy of your receipt an...
Don't purchase....!
Would Not RecommendLooks like a nice UTV BUT had way too many issues in the two weeks we had it home. Would not idle, 4-wheel drive did not work, fuel gage didn't work and found out once we got it home it was used and a 2022 model. Lowes tried to sell it as new. It was returned for the same issues from the first owner. We have returned it and now looking for something better
Battery going dead continually.
So far battery goes dead. It doesnt recharge battery at the moment
Hey Keith. Send us an email at axis@hisunmotors.com with your contact information, VIN, and let us know the issue. We want to get you up and runn...
Thank you for your feedback. We sincerely apologize for the inconvenience you experienced with the delivery of our product. We understand how frustra...