Ratings may include incentivized customer reviews.
What Customers Are Saying
The product appears to have mixed reviews. Some customers are satisfied with its performance, value, and functionality for light-duty tasks, citing good off-road capability, decent fuel economy, and useful features. However, many others have experienced significant quality and reliability issues, such as faulty components, poor assembly, and difficulties with the electrical system, shifting, and overall build quality. Customers should be prepared to potentially deal with quality control problems and limited after-sales support, though those who are mechanically inclined may get the best value.
Customer review summary generated by AI, including incentivized reviews.Axis 500 UTV Red
Would RecommendHad this Axis 500 for about a month. I have been pleasantly surprised by its off road ability. It takes trails and rocky hills very well. It has pretty good fuel economy for its size. Only quirks so far is it sometimes will not idle after sitting for sometime and has some odd rattling noises.
Terribly Built, do not waste your money
Would Not RecommendWe have had this for barely 30 days and the horn and headlights have stopped working. It randomly shuts off, the transmission pops in and out, the rubber latched on the doors have broken off, the driver door doesn’t latch correctly . The list goes on and on, we use this for utility work on our property; we aren’t off roading it or using it remotely how something like this should be used and it’s falling a part. This company needs to find a way to refund customers, or work with Lowes , this is co...
Good value for what you get.
No winch control provided at pickup. Ozark Lowes gave me one. Speedometer doesn’t work. Will have to get warranty work done. Good value so far. Windshield scratches from sale tags being taped on. These will have to be buffed out. Squeaks from somewhere in front suspension.
More time in shop than riding it
Would Not RecommendMy stepfather purchased an Axis 500 from Lowes in March 2023. He paid cash for it. June 2023 he had to take to a shop for warranty repair for transmission and driveshaft problems. It is still in the shop and now the shop is telling him that Lowes sold him a used one.
Hello. Neither Hisun or Lowes sells used units as “brand new”; however, we are very sorry you have experienced less than perfect service for your UTV...

Slow Motor
Would Not RecommendBought one of these for hunting and it is very slow going up hills no power whatsoever my E-bike and my Polaris 400 make this Axis " 500 " look like a gift shop toy my wife is very upset about the price as well we're better off spending extra for Polaris
This beats Polaris 10/10
Would RecommendI like everything about this UTV when you compare it to others of the same”ish” build, there is no comparison.
Gets hot inside the cab but windshield comes off
This is a great machine for the price has lots of extras and good power
Don't waste your money
Would Not RecommendThis vehicle is a hunk of junk. In less than a year it started giving me issues. To start there was a leak of water from the radiator to the oil. This issue took 4 trips 1.5 hours away from my home to get fixed. As soon as I recieved my vehicle the 4th time the engine made a strange sound and didn't last a day before the piston snapped. Now I'm waiting for months for Hisun to reply to the shop whether I will be refunded or an engine change. Overall disappointing and frustrating experiences do no...
We are very sorry you have experienced less than perfect service for your UTV. Please send us an email to axis@hisunmotor.com with the VIN numb...

Possible problem
Would RecommendI like the unit. My only issue at this point is that it smokes sometimes when I start. It has 43 miles on the odometer
Manager should sign the back
Would RecommendWe like the product, for the use on farm.
Do your research
Would Not RecommendMake sure you know where to take this machine. There is a warranty but the places that fix them under warranty are few and far between. Better off buying at a local ATV/UTV motorcycle shop that sells and does warranty work.
N
Was not allowed to drive before purchasing. Have issues with the starting and shifting gears
Reliable and plenty of bang for your buck’s
Runs great and seems reliable. Not exactly a Honda Pioneer 500, but fully loaded for the price. Super easy to operate. It’s a little on the noisy side, but seems to be quitting down as it get broken in. I recommend upgrading the battery and using Ams Oil engine and differential fluids after the initial 100 mile break in period. Lowes is not a car dealership, so expect to be there for a few hours while the staff figures out how to do the sell. : )
Highly disappointed
Would Not RecommendWith only 16 hours on my axis 500 it fails to start or Idle without holding the accelerator. If you let off the accelerator the machine will die immediately. Contacted hisun and they gave me the number to a service center over an hour away. The service center informed me they weren’t taking any units right now due to too many in their shop. I’ve replaced the injector and fuel filter out of pocket …. To no avail. Also already had to replace the battery. Would not recommend this machine. Wish I w...
Hi! We also offer mobile techs. You can submit a request form here: https://hisun.formstack.com/forms/mobile_tech. While we want you to be happy with...


Hi Mike. We are very sorry to hear that your experience hasn't been ideal and we'd like to make it right. Please reach out to us directly at ...