
Ratings & Reviews for CRAFTSMAN 1/2 HPS Smart Compatible Chain drive Garage Door Opener Wi-Fi Compatibility LED Light
Ratings may include incentivized customer reviews.
What Customers Are Saying
Customers overwhelmingly praise the quiet, smooth operation and reliable smartphone app integration, with most highlighting the powerful motor and convenient remote control as standout features. Many report straightforward installation, though some encounter frustrating setup processes requiring multiple support calls. Several note compatibility limitations with older keypads and universal remotes, plus missing accessories requiring separate purchases. Despite these drawbacks, the majority consider the product a worthwhile investment for its performance and smart features.
Customer review summary generated by AI, including incentivized reviews.Everyone should have a garage door opener!
Would RecommendMy 2 garage door openers were fried due to a lightning strike. So, I went to Lowes to purchase Craftsman garage door opener. I've always had Craftsman GDO's. and I wanted to stay with Craftsman. The installer did an excellent job, and it looks like he's done that many times before!
Verified Purchaser
it is quiet and smooth
Would RecommendGreat brand, performance, price and color
Verified Purchaser
It runs very quiet and smoothly.
Reputation, was not too difficult to install but had difficulties in pairing both the wall mount and remote controls. Had to contact tech support twice. First time it worked for 3 days. Contacted support he couldn’t help. He wanted me to take the cover off the motor to see if it had a backup battery. Then he left me hanging so I hung up. Contacted support again and this person helped me get the controls paired.
Verified Purchaser
Easy and quiet
Would RecommendEasto install. as instructions were plain and accompanied with pictorial diagrams
Verified Purchaser
Good quiet chain drive opener at great price!
Would RecommendIt is pretty quiet for a chain opener. Pretty straight forward with assembly. There are times during assembly that it helps to have another person. Not very heavy at all but a bit awkward for a single person. We were pretty fortunate to be just replacing the opener so the rails and such were already there. It had been a few years since the old one had been removed so connecting the wiring was a bit of a pain. If the instructions had been a more clear on hooking the 2 pairs for the sensors in the...
Verified Purchaser
Craftsman garage opener and installation
Would RecommendWe like the trusted name of Craftsman. The Craftsman garage is so quiet. We had the very BEST two installers come to our home and install. They were right on time and did an excellent job. We will be sure to shop more at the Lowe's in Shakopee, MN
Verified Purchaser
Program the travel
Would Not RecommendI replaced an old craftsman with this new one. I can not get the travel program to work. I go thru the steps but the wall switch does not work. I have repeated the steps multiple times but in the end it still does not work.
Hello, Fred. We appreciate the time you took to review and experience our products. Your feedback is very valued, and we are sorry to hear that your ...

Works great
Would RecommendWorks great with the app. Opens quietly and smoothly. Easy to install and pair with your WiFi
Verified Purchaser
Stay away from Chamberlain
Would Not RecommendThe unit required 4 phone calls to for assistance sine the doorbell switch would not operate the opener. They finally decided to send me a new one….it has been 7 days and now they are telling me 4 more days….don’t ever buy a GDO from Lowes made by Chamberlain. Chamberlain customer service is horrible.
Verified Purchaser
Hello, thank you for choosing Chamberlain and for taking the time to rating our products. Should you have any questions or need further assistance, f...

Don’t order opener and install from Lowe’s
Would Not RecommendWhen I ordered the opener on 11/5 it showed an install date of 11/13 and gave three time slots for order of preference. However on 11/11 I got a text saying my install date was scheduled for 12/30. I tried calling the number provided and left a message. I tried calling again the next morning, no answer no call back. Finally had to get someone via a chat bot and their only response was 12/30 was the first available and they don’t provide their schedule to Lowes. When I called Lowe’s to ask w...
Verified Purchaser
Hello, Lauren. Thank you for your review. We apologize for the inconvenience regarding installation services. If your issue hasn't been resolved,...

Hello, thank you for choosing Chamberlain and for taking the time to rating our products. Should you have any questions or need further assistance, f...