Is the inside of the washer supposed to move when removing clothes? I've never had this happen with any previous washing machines.

Hi there, Elizabeth. Thank you for sharing your experience with us. We understand your situation regarding the movement of the inside of the washer when removing clothes. The LG WT6105CW top-load washer is designed with an Inverter Direct Drive Motor, which allows for smoother operation and more efficient cleaning. The drum's movement during the removal of clothes can be normal, especially with the True Balance® Anti-Vibration System, which minimizes noise and movement during the cycle. However, if the drum feels excessively loose or is moving more than expected, it may be worth checking if the washer is properly leveled. To ensure that your washer is stable, you can adjust the leveling legs at the bottom of the unit. You can find this step in the user manual, and it may help reduce unexpected movements. https://www.lg.com/us/washers-dryers/lg-wt6105cw-top-load-washer#pdp_specs If you continue to experience this issue, please send us a private message on Social Media @LGUSSupport, and our team will be more than happy to assist you further. We appreciate your patience! —Renzo