The door on my washer shakes as if it's about to fly open when on spin cycle. All the shipping bolts have been removed and the washer is level. This isn't normal, right?

Hi Shawn, That definitely sounds unsettling—your washer’s door shouldn’t feel like it’s about to take off during the spin cycle. Let’s take a closer look together and work on getting things back to how they should be. I’ve shared a Samsung support link below that walks you through five key steps. Since you’ve already removed the shipping bolts and ensured the washer is level, feel free to skip those parts. The guide includes embedded videos we recommend watching in full, along with helpful hyperlinks for additional guidance. Samsung washing machine is shaking: https://www.samsung.com/us/support/troubleshooting/TSG01001016/ Should you need more assistance with your washer, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1150849657 to help our team pull up your information. Leo