Samsung Bespoke AI Standard-Depth with FlexZone Drawer 28-cu ft 36-in Wide with Ice Maker ( Fingerprint Resistant Stainless Steel ) ENERGY STAR Certified

Name: Samsung Bespoke AI Standard-Depth with FlexZone Drawer 28-cu ft 36-in Wide with Ice Maker ( Fingerprint Resistant Stainless Steel ) ENERGY STAR Certified
Brand: Samsung
SKU: 1000863994
Price: 1799 USD
Availability: InStock
Rating: 4 (2890 reviews)

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2890

At a Glance

Fingerprint Resistant

Single Ice Maker

Standard-Depth

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This Item Is Featured In

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Samsung's 4-Door French Door 28 cu-ft; Refrigerator with modern design features FlexZone™ Drawer which has four temperature settings for storing various food items; Twin Cooling Plus™ optimizes the temperature and humidity in the fridge and freezer

FlexZone™ Drawer: A flexible drawer with four different temperature settings for storing various food items
Twin Cooling Plus™: Optimizes the temperature and humidity to keep food fresh for longer
SmartThings AI Energy: SmartThings AI Energy Mode helps you reduce your energy consumption up to 10%, saving you money
Modern Design: Modern style with sleek handles and polished door
Slide-in Shelf: Adjustable shelf lets you store tall items with ease
External Water & Ice Dispenser: Gives you easy access to filtered water and two types of ice
LED Lighting: LED lighting designed to beautifully light up the interior of your fridge
Fingerprint Resistant: Helps reduce smudges and minimize cleaning
ADA: Provides easy access controls compliant with the standards of the Americans with Disabilities Act (ADA)

General
Appliance Color/Finish	Stainless steel	Handle Type	Standard
Cabinet Color	Gray	Number of Doors	4
Handle Color	Stainless steel	Ice Type	Cubed/Crushed
Manufacturer Color/Finish	Fingerprint Resistant Stainless Steel	Door Style	Contoured
Series Name	with FlexZone Drawer	Appliance Type	French door refrigerator
Sub-Brand	Bespoke AI	Door Texture	Smooth
Toe Grille Color	Gray	Freezer Door Style	Pull-out drawer
Bulb Type	LED

Dimensions
Actual Width (Inches)	35.75	Height to Top of Case (Inches)	68.9
Common Width (Inches)	36	Height to Top of Door (Inches)	70
Popular Widths	36-in	Height to Top of Door Hinge (Inches)	70
Depth (Excluding Handles) (Inches)	34	Overall Capacity (Cu. Feet)	28
Depth (Including Handles) (Inches)	36.5	Refrigerator Capacity (Cu. Feet)	15.9
Depth (Less Door) (Inches)	29.375	Freezer Capacity (Cu. Feet)	8.3
Depth Type	Standard-Depth	Refrigerator Size	Medium (33 - 36-in)
Depth with Door Open (Inches)	53	Weight (lbs.)	317.5

Features
Air Filtration	No	Shelf Options	Spillproof glass shelves
Automatic Door Sensor	No	Snack/Deli Drawer	Yes
Automatic Drawer Sensor	No	Soft Close Drawers	No
Built-In	No	Temperature Controlled Drawer	Yes
Child Safety Locks	Yes	Touch Screen	No
Customizable	No	Voice Controlled	No
Dispenser Light	Yes	Zero Clearance	No
Door Alarm	Yes	Frost-Free	Yes
Door Shelves	6	Space-Saving In-Door Ice	No
Door within Door	No	Model	RF28R7201SR
Electronic Temperature Control	Yes	Water Filtration	Yes
Fingerprint-Resistant	Yes	Water Filter Indicator	Yes
Gallon Door Storage	Yes	Reversible Freezer Door	No
Garage Ready	No	Built-in Water Pitcher	No
Hidden Hinge	Yes	Filtered Ice	Yes
Hub Required	No	Ice Maker	Single
Humidity-Controlled Crispers	2	Ice and Water Dispensers	Both
LED Light	Yes	Ice/Water Location	External dispenser
Lowe's Exclusive	No	Freezer Baskets	0
Panel Ready	No	Freezer Door Bins	0
Pantry Drawer	Temperature-controlled	Freezer Shelves	0
Patterned	No	Freezer Light	Yes
Professional	No	Freezer Drawers	1
Refrigerator Interior Lighting	LED	Evaporative Cooling System	Dual
See-Thru Door	No

Compatibility
App Compatibility	Yes	Works with Apple HomeKit	No
Bluetooth Compatibility	No	Works with iOS	Yes
Custom Door Kit Compatible	No	Works with SmartThings	Yes
Smart Compatible	Yes	Works with Sonos	No
Wi-Fi Compatibility	Yes	Works with the Google Assistant	Yes
Works with Amazon Alexa	Yes	Matching Replacement Water Filter Model	HAF-QINS (#838376)
Works with Android	Yes

Warranty
Warranty	1-year limited

Certifications
Approved for Outdoor Use	No	Safety Listing	UL safety listing
CA Residents: Prop 65 Warning(s)	Prop 65 WARNING(S) -	ADA Compliant	Yes
ENERGY STAR Certified	Yes

Miscellaneous
UNSPSC	52141500

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Review

4 out of 5

2890 Reviews

70% Recommend this product

Ratings may include incentivized customer reviews.

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+ 248

What Customers Are Saying

Customers praise the refrigerator's spacious interior, flexible storage with adjustable shelves and multi-temperature drawers, and sleek black stainless steel finish. The SmartThings app integration and fingerprint-resistant surface are frequently highlighted as convenient features. However, many report persistent ice maker failures—including leaks and freezing issues—requiring multiple replacements even under warranty. Some also mention water dispenser leaks. Despite the modern design and storage appeal, reliability concerns with these components lead several reviewers to express hesitation about repurchasing.

Customer review summary generated by AI, including incentivized reviews.

2890 Customer Reviews

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Terrible customer service

Would Not Recommend

I am not happy as I have been waiting for a response from management about the three damaged fridges that I received and what I will be receiving for remediation.

MarkJuly 10, 2026
Verified Purchaser

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Do not buy nothing but issues

Would Not Recommend

We just moved to this house I thought we had a better fridge but ice maker does nothing links water before u can use the ice maker

Mathew032004July 7, 2026

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Awesome Refrigerator!

Would Recommend

This is the best refrigerator that I have ever purchased. It's operating flawlessly!

vwatersJuly 5, 2026
Verified Purchaser

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170 Questions

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Samsung Bespoke AI Standard-Depth with FlexZone Drawer 28-cu ft 36-in Wide with Ice Maker ( Fingerprint Resistant Stainless Steel ) ENERGY STAR Certified

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