Lockly Visage Zeno Series Facial Recognition Smart Locks Matte Black Smart Wi-Fi and Bluetooth Touchscreen Keypad Electronic Deadbolt Lock
Item #6250648 |
Model #PGK728WRHKMB
FACIAL RECOGNITION HANDS-FREE UNLOCK: Walk up and the 3D depth-sensing camera recognizes you across all skin tones in any light; radar-assisted approach detection wakes the lock before you arrive and cannot be fooled by photos or 3D masks
TRIPLE BIOMETRIC SECURITY: Three independent methods including facial recognition, the Lockly F2 fingerprint sensor with on-device encrypted data, and Apple Home Key tap from iPhone or Apple Watch — face, finger, and phone all work without internet
BUILT-IN WI-FI WITH NO HUB AND NO MONTHLY FEES: Connect directly to your home network for remote lock and unlock, live activity history, and instant access alerts; if Wi-Fi drops, every access method still works locally so you are never locked out
DUAL KEYPAD WITH PIN GENIE: A standard touchscreen plus the PIN Genie shuffled keypad means your code is the only pattern that never changes — anti shoulder-surfing by design, holds up to 65 PIN codes, with Shine Mode for low-light visibility
VOICE, SMART HOME, AND APPLE HOME KEY: Works with Siri, Alexa, and Google Assistant for hands-free voice commands and routines; Apple Home Key lets you tap iPhone or Apple Watch to unlock even when phone battery is low — Android compatible too
WELCOME MODE FOR SCHEDULED HANDS-FREE ENTRY: Set time windows when the lock auto-stays-unlocked for after-school arrivals, weekly cleaners, dog walkers, or hosting evenings — no code, no app, no touch needed during your chosen window
DUAL 10,000 mAh RECHARGEABLE BATTERY WITH USB-C EMERGENCY: Up to 6 months per charge with low-battery alerts in the app; if the lock ever drains completely, any USB-C cable on the exterior port brings it back instantly so you are never locked out
LOCKLY TAPCOM VIDEO INTERCOM INCLUDED: See, hear, and speak with visitors from anywhere then grant entry remotely; a 6-month TapCom Premium subscription worth 19 dollars 99 cents is included free in the box so every feature works out of the gate
BUILT TO ANSI GRADE 2 WITH AWARD-WINNING DESIGN: Heavy-duty zinc alloy build with rekeyable cylinder for matching existing house keys; 5-year mechanical, 2-year electronics, and Lifetime Lockly Support — verify door compatibility before installing
General | |||
|---|---|---|---|
Collection Name | Facial Recognition Smart Locks | Battery Type | 5-volt rechargeable lithium ion |
Color/Finish Family | Black | Number of Batteries Required | 1 |
Hardware Finish | Matte | Total Number of Pieces | 1 |
Manufacturer Color/Finish | Matte Black | Keying Type | Keyed different |
Series Name | Visage Zeno Series | Handing | Universal |
Type | Electronic deadbolt | Alarm Type | Silent |
Material | Zinc | Number of Keyfobs Included | 0 |
Style | Modern | Interior Handle Type | Turn piece |
Package Quantity | 1 | Bolt Type | Motorized |
Package Type | Single pack | Number of User Codes | 49 |
Shape | Rectangle | ||
Dimensions | |||
|---|---|---|---|
Backset Size | Adjustable | Fits Door Thickness | 1-3/8-in to 2-in |
Bore Size | 2-1/8-in | Projection Measurement | 1-in |
Edge Bore Size | 1-in | Projection (Inches) | 1 |
Features | |||
|---|---|---|---|
Alarm Included | Yes | Keyway | SC-1 |
Batteries Included | Yes | Latch Style | No latch |
Biometric Lock | Yes | Lighted Keypad | Yes |
Built-In Z-Wave | No | Re-Key Technology | Traditional |
Commercial/Residential | Residential | Touchscreen | Yes |
Cylinders | Single cylinder | Voice Controlled | Yes |
Keypad Included | Yes | ||
Compatibility | |||
|---|---|---|---|
App Compatibility | Yes | Works with iOS | Yes |
Bluetooth Compatibility | Yes | Works with SmartThings | No |
Built-In Zigbee | No | Works with the Google Assistant | Yes |
Smart Compatible | Yes | Works with Vera | No |
Wi-Fi Compatibility | Yes | Works with Wink | No |
Works with Amazon Alexa | Yes | For Use with Mobile Homes | No |
Works with Android | Yes | For Use with Entry Door | Yes |
Works with Apple HomeKit | Yes | ||
Warranty | |||
|---|---|---|---|
Warranty | Limited lifetime | ||
Certifications | |||
|---|---|---|---|
ANSI/BHMA Security Grade | Grade 2 (Better) | CA Residents: Prop 65 Warning(s) | Prop 65 Warning(S) |
Miscellaneous | |||
|---|---|---|---|
UNSPSC | 46171500 | ||
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Ratings may include incentivized customer reviews.
What Customers Are Saying
Customers overwhelmingly praise this smart lock for its fast, accurate facial recognition that works reliably in varying lighting and eliminates the need for keys or codes. Many highlight the convenience of unlocking with hands full and appreciate the multiple access methods including fingerprint, PIN, NFC, and physical key backup. Reviewers consistently describe installation as straightforward and the app as intuitive and user-friendly. The long battery life and thoughtful design earn frequent praise. A few mention minor app connectivity issues after updates, but these are vastly overshadowed by overall satisfaction. Most customers declare they would buy again and highly recommend it.
Customer review summary generated by AI, including incentivized reviews.A Game Changer for peace of mind
I wish I had bought this years ago! It would have saved us from many arguments about whether the door was locked and would have saved me a lot of the mental energy of worrying about the door and then going back to the door to make sure it was locked. What a relief to know I can count on this now to keep our young kids safe. Super helpful for neurodivergent people!
From lockly.com
Great
Had one on a door and bought this second one. Love them.
From lockly.com
The best lock
I would love to say how much this lock has changed the way we come into our home. It has made our lives so much easier, especially when our hands are full or we're carrying groceries. I also love that it notifies me when the door is open or if it isn't fully closed and locked properly. Another great feature is that it lets me know who unlocked the door, which gives me extra peace of mind. The only improvement I would suggest is making the display easier to read in direct sunlight, as it ca...
From lockly.com
Thank you so much for sharing your experience! We're thrilled to hear your lock has made everyday life more convenient, especially when your hands are...
Amazing Facial Recognition feature
It's a great smart lock, ot has all features you can think about but having facial recognition it's the next level.
From lockly.com
Thank you for sharing your feedback. We’re glad to hear you’re enjoying the smart lock and finding the features helpful, especially the facial recogni...
Great Product
I brought this product about a month ago and am very happy with it. User friendly. Thank you!
From lockly.com
Thank you for sharing your feedback. We’re glad to hear you’ve been happy with the product and finding it user-friendly after a month of use. We appr...
Face recognition and fingerprint doesn't work
Face recognition and fingerprint only work 1/3 of the time, it's really annoying when the face recognition doesn't work, then you have to touch the fingerprint multiple times to open the door. It's the same way with all 3 users in the house. The battery life is great, that's the only reason for 2 stars.
From lockly.com
Thank you for your feedback. We’re sorry to hear that the face recognition and fingerprint performance hasn’t met your expectations, especially across...
Awesome product to welcome you home!
Have had it a couple of months and everyone in the house loves it. Kids will never be locked out.
From lockly.com
Thank you for the fantastic 5-star review! We're so glad to hear that everyone in the house is loving it. Knowing the kids can always get in without w...
Just WOW!
The best lock we have ever had! Facile, fingerprints are spot on! Best security ever!
From lockly.com
Thank you for your amazing 5-star review! We're thrilled to hear that the Lockly has been the best lock you've ever had. It's great to know that the s...
Almost perfect!
I bought this product a month ago and it’s a great quality product. The only issue is that sometimes it misses the face-detection and I have to manually unlock the door. I hope this gets solved with a software update soon!
From lockly.com
Thank you for your review and for sharing your experience! We're glad to hear you're enjoying the quality of the product overall. We appreciate your f...
Solid smart lock, face recognition works great
Installed this in April and it's been reliable. Face recognition unlocks quickly even in low light. Setup was straightforward, the app walks you through it well. Build quality feels premium and the deadbolt action is smooth. Good upgrade from a standard lock.
From lockly.com
Thank you for the great review! We're glad to hear your lock has been reliable since installation and that the face recognition feature is working qui...
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Thank you for your continued support! We're so glad to hear you loved your first Lockly lock and decided to add a second one. We truly appreciate you ...