Prices, Promotions, styles, and availability may vary. Our local stores do not honor online pricing. Prices and availability of products and services are subject to change without notice. Errors will be corrected where discovered, and Lowe's reserves the right to revoke any stated offer and to correct any errors, inaccuracies or omissions including after an order has been submitted.

Troubleshoot and Maintain Your Washer and Dryer

Brian Gregory

By Brian Gregory
Updated March 11, 2021

Your washer and dryer are two of the hardest-working appliances in your home. Keep them in good working condition, and they'll add loads of convenience to your life for years to come. Read this guide for easy ways to maintain your washer and dryer.

troubleshoot and maintain your washer and dryer.

Problem #1: Your Washer Rattles and Walks During the Spin Cycle

Though most machines jiggle occasionally because of an unbalanced load, a machine that shakes, rattles or shuts off during the spin cycle may not be level. Most washing machines are self-leveling and only need a tilt to the front and rear to automatically adjust the legs. If your machine is not one of those, here’s how to level a washing machine:

  1. Use a carpenter's level to check whether the machine is level side-to-side and front-to-back. Place the level along all four edges of the appliance to determine which leg or legs need to be adjusted.
  2. Working with a partner, slide the washing machine about a foot away from the wall. Be careful not to strain any cords or hoses.
  3. Tip the washer and place a block of wood under the corner for support. Use a wrench or pliers to adjust the foot. Typically, turning the foot counterclockwise lowers it, while turning it clockwise raises it.
  4. As necessary, remove and reposition the block to other corners of the washer to adjust other feet.
  5. After adjusting all feet, remove the block entirely and check to see if the washer is level. Run a test load of laundry. If the washer stays in place, the machine is now level. Once the load is finished and the washer has been leveled, slide the washer back into position.

Problem #2: Your Washer's Water Supply Hoses Are Old or Worn

The rubber hoses that supply hot and cold water to your washer can become brittle over time, potentially leading to flooding. Avoid coming home to find a flooded laundry room by following a few simple steps:

  1. Check your hoses once a year for kinks, cracks, stiffness or brittleness.
  2. Replace old hoses with stainless steel-clad hoses, or for a less-expensive alternative, try hoses with mesh-wrapped ends.
  3. Keep your washer at least four inches away from the wall so the supply and drain hoses don't become kinked.

Problem #3: Your Dryer Takes Forever to Dry

If your clothes aren't drying well or there's excess moisture in your laundry room, you probably have a blocked dryer vent.  Here's how to clean a dryer vent:

  1. Every three to six months, disconnect the exhaust pipe and remove any lint.
  2. Run a flexible dryer vent brush or a vacuum hose through the pipe to remove as much lint as possible.
  3. Make sure the outdoor area where the tube vent is free of obstructions.
Good to Know

Clean your lint filter after each use and regularly perform dryer maintenance. A buildup of lint poses a serious fire risk.

Problem #4: Your Washer Has an Odor

To prevent odors caused by bacteria:

  • Top-Loader: Leave the lid up to help dry it out.
  • Front-Loader: Towel-dry the washer drum and rubber gasket after removing wet laundry. Leave the door open until the drum is completely dry.
Good to Know

Washing machine cleaner removes and prevents odor-causing agents in your appliance. Follow manufacturer's guidelines for usage recommendations.

Problem #5: Your Washer's Fabric Softener Isn't Dispensing

It's most likely the dispenser is clogged. Following the manufacturer’s instructions, remove the dispenser from the machine. Soak it in warm water – add liquid soap if the clog is dried. You can also use a sponge or cloth to help loosen dried fabric softener. Fill it with water to see if it drains properly. If so, replace it and proceed with your wash. If not, repeat the cleaning. You may need to let it soak for a while.

7 Washer Efficiency Tips

Child in laundry room.
  1. Wash full loads. Washers operate most efficiently with full loads, but be careful not to overload. Clothes should be able to move freely for optimum cleaning.
  2. Lower your temperature. Set your water heater thermostat to 120°F. Studies show that reducing water temperature by 10 degrees can cut the cost of a hot wash cycle.
  3. Don't over wash. Use your dial to set an appropriate wash length. Clothes that need a light cleaning don't need to be washed as long as dirty work clothes or kids’ play clothes.
  4. Soak it. Presoak heavily soiled clothes to reduce the need for a second wash.
  5. Go easy on the suds. You may find you can clean clothes with a fraction of the recommended amount of detergent, because too many suds can make your machine work harder. Use a detergent marked HE (high-efficiency) if you have an ENERGY STAR qualified washer.
  6. Turn off the water. If you're not planning to use your washer for an extended period of time, turn off the water flow to the washer. Otherwise, constant water pressure may cause or exacerbate leaks.
  7. Give it some air. Over time, small amounts of stagnant water can lead to mildew and odors. Leave the lid open between washings to allow the drum to dry.

5 Dryer Efficiency Tips

  1. Use the proper setting. Many dryers have a delicate / permanent press cycle to protect lighter fabrics. These settings use less energy since lighter clothes don't need high heat. Save the high heat setting for heavier fabrics, like towels and bedding.
  2. Clear the lint filter. Proper airflow will reduce drying time, as well as wear and tear on the dryer and your clothes.
  3. Dry lightweight garments first. When drying loads back to back, dry lighter garments first. The residual heat will help heavier loads dry faster later.
  4. Don't overload. An overcrowded dryer has little space for clothes to tumble, taking longer to dry and increasing the chance of wrinkling.
  5. Don't underload either. Drying one shirt for 30 minutes costs about the same as drying a full load for 30 minutes. Smaller loads can take longer to dry without the tumbling effect of a full load. If you dry small loads on a consistent basis, consider a dryer with an advanced moisture sensor.
Related Tags: