Ratings & Reviews for Whirlpool 11.6-cu ft Counter-Depth 24-in Wide Top-Freezer Refrigerator ( White ) ENERGY STAR Certified

[This review was collected as part of a promotion.] I find most of theses features are great except storage is not the greatest also I find the plastic shelves cheapin the product quality

Do not buy Whirlpool

Do yourself a favor and do NOT buy a Whirlpool appliance! I bought a brand new Whirlpool refrigerator and the condenser intermittently makes an awful noise when running. I’ve had a service call and was told by a “master” technician that this is normal. If it was normal it would do it every time! The refrigerator also has frayed plastic between all of the seems around the handles and hardware that you cannot get out. I spent over 2 hours picking and have not come close to getting it all. See the ...

Wasted food

You will lose food. I have lost food twice because of the malfunctioning of this refrigerator. The total waste is frustrating and they don’t have any remedies for this other than unplug it and let it defrost to clear the frozen drain lines. As expensive as food is, losing anything is a waste and unless you have a protection plan, you are our of luck

Trash

This is the hugest waste of money. The dimensions are false and it is short, about 61 inches. The construction is so poor that you will have to defrost it to keep it running well. It freezes up and your fridge will be hot and your freezer will over freeze. Believe the reviews and purchase a better refrigerator at your local appliance store. They will gaslight you about repairing it, it can’t be. Your extended warranty is a joke. They send you defrost directions instead of acknowledging thi...

Great smaller unit

[This review was collected as part of a promotion.] This is a great solution for smaller spaces- feeling like a larger refrigerator.

Do Not Buy

We've had multiple issues with this fridge, which was brand new when we purchased our home. It has trouble maintaining temperature, and often freezes refrigerated food. Most annoyingly, components have broken prematurely on multiple occasions from basic use. This includes the tabs holding up the door shelving units (which after breaking, you can see are made from very narrow plastic filled with foam), making an already small fridge even more limited. Do not recommend!

Worst fridge ever!!!

We bought this fridge in 2022 and had multiple issues. Water pooling and the fridge making loud noises. We called a service technician 3 times (after the 1 yr warranty of course) and still no luck fixing the issue. Will never buy another Whirlpool fridge again.

Just don’t

I hate this thing. I bought it because I have a very small kitchen. Lowe’s never has one on display. Not all of us have a family of 5 to justify buying a mammoth refrigerator. Every other day I have to chip the ice from the freezer and replace all the dish towels in the fridge part to soak up the water, I’ve tried every setting, doesn’t change a thing. Just going to take it to the dump. I will never buy Whirlpool again.

The worst refrigerator you can purchare

Purchase this refrigerator 14 months ago and has so many issues. Do not buy. Water overflows in the bottom part of the refrigerator and overflows like a waterfall, even all your food gets destroyed.

I really regret buying this refrigerator.

The positive aspects are that it's very quiet and the bronze color is attractive. Unfortunately, there's nothing else I like about this refrigerator. It's very difficult to control the temperature. A knowledgeable technician came out and told me that this refrigerator simply will not work if the ambient temperature is below 65 degrees. The freezer varied from 0 to 20 degrees. There is no humidity control. In summer, everything inside the refrigerator is wet with condensation. The shelves are ver...

Refrigerator Delivery

Major confusion with the payment, but it eventually got straightened out. Delivery was uneventful, as always.

Doesn't last

Bought this as a 2nd fridge in 2023, although its a cheaper model, I would expect it to last longer. The freezer builds up with ice & the refrigerator portion doesnt get cold. This started about a year after purchase. I tried unplugging, defrosting the freezer, cleaning the coils...the fridge part never came back. Calling whirlpool was a dead end. Disappointing for sure.

Working as advertised.

[This review was collected as part of a promotion.] So far all is going good. I run 100% solar and the power requirements for the refrigerator are minimal. Very satisfied with the appliance.

I bought this product 1 1/2 years ago. The refrigerator has broken 3 times. The first two were within the first year. I learned today that the compressor went out. I had the compressor replaced September of 2024. I think a refrigerator such last longer that a year and a half !! Very disappointed. I that I was purchasing from a quality brand.

Don't waste your money

If you buy this you WILL be sorry. Nothing works and neither Whirlpool nor Lowes will care or be of any help. My was delivered nonfunctional and it went down hill from there.

Dont waste money

Had to get specific size fridge and had to special order this one. Took 2 weeks longer to receive due to delivery company (3rd party) who damaged my flooring (still no response on their investigation. The fridge went completely out at 367th day. Whirlpool offered a service but it was 480.00. I can but new for just a little more. Whirlpool wont work with me and now have a resident that needs special order fridge and even less choices because I wont buy whirlpool anymore

RUN AWAY

I really thought I was the problem, that maybe it wasnt sitting level, or maybe I needed to clean the door gasket. NOOOOO.... this refrigerator drains a TON of water down the back which ends up underneath the produce drawer, then when you open the produce drawer, all the water "waterfalls" out the bottom, onto the kitchen floor. I sepnt a lot of $ on all brand new SS Whirlpool kitchen appliances, and the stove, dishwasher, and refrigerator HAVE ALL BEEN A HUGE DISSAPOINTMENT. I thought Whirlpool...

No more Whirlpool

[This review was collected as part of a promotion.] We got this fridge for a cabin because we liked the size. However, the door gasket does not seal against the frame - there is a 1/4 to 3/8" gap all the way around the bottom third of the door, both the hinge side and the other side., and across the bottom. The fridge runs all the time, keeps things only mildly cool and gets loads of condensation which then drips out on the floor and leaves puddles. The fridge may be fine but we don't know cuz t...

Warning: DO NOT BUY

Seal on fridge is about a 1/2 inch from door to fridge which causes fridge not to cool properly and creates frost in freezer. As a result fridge is constantly on, trying to regulate temperature. Lowes say the vendor that monitor repairs, does not actually do repairs if fridge is not properly working but, ‘will come out to see what they can do’ otherwise, the consumer will need to contact the manufacturer. The fridge was later returned to Lowes. The men that came out the 2nd of 3 visits were li...

[This review was collected as part of a promotion.] All good so far! Very quiet and maintains very consistent temperature.