Whirlpool 11.6-cu ft Counter-Depth 24-in Wide Top-Freezer Refrigerator ( White ) ENERGY STAR Certified
Item #5016727 |
Model #WRT312CZJW
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COMPLETE THE SUITE
Get the vertical room you need with the infinity slide shelf
Easily add ice with optional EZ Connect icemaker kit number W11424126
Free up shelf space with a gallon door bin
Choose the ideal temperature with electronic temperature controls
Keep items ice cold with freezer temperature controls
Keep food looking like it should with LED interior lighting
The freezer defrosts only when necessary with adaptive defrost
Store more items on each shelf with frameless glass shelves
Install the doors on either side to accommodate your space
General | |||
|---|---|---|---|
Bulb Type | LED | Door Style | Flat |
Handle Color | Stainless look | Toe Grille Color | White |
Handle Type | Standard | Appliance Color/Finish | White |
Cabinet Color | White | Manufacturer Color/Finish | White |
Dimensions | |||
|---|---|---|---|
Actual Width (Inches) | 24.38 | Height to Top of Case (Inches) | 61.44 |
Height to Top of Door (Inches) | 61.44 | Height to Top of Door Hinge (Inches) | 61.44 |
Depth Type | Counter-Depth | Overall Capacity (Cu. Feet) | 11.6 |
Refrigerator Size | Small (<33-in) | Depth with Door Open (Inches) | 49 |
Popular Widths | 24-in | Common Width (Inches) | 24 |
Depth (Excluding Handles) (Inches) | 28.38 | Freezer Capacity (Cu. Feet) | 3 |
Depth (Including Handles) (Inches) | 28.38 | Refrigerator Capacity (Cu. Feet) | 8.6 |
Depth (Less Door) (Inches) | 24 | Weight (lbs.) | 155 |
Features | |||
|---|---|---|---|
3-Way Convertible | No | Dispenser Light | No |
Built-In | No | Air Filtration | No |
Fingerprint-Resistant | No | Refrigerator Interior Lighting | LED |
LED Light | No | Electronic Temperature Control | Yes |
Freezer Light | No | Shelf Options | Adjustable sliding glass shelves |
Panel Ready | No | Temperature Controlled Drawer | No |
Professional | No | Snack/Deli Drawer | Yes |
Reversible Freezer Door | Yes | Pantry Drawer | Standard |
Ice and Water Dispensers | None | Humidity-Controlled Crispers | 1 |
Hub Required | No | Freezer Door Bins | 2 |
Child Safety Locks | No | Freezer Door Shelves | 0 |
Garage Ready | No | Freezer Baskets | 2 |
Door Alarm | No | Frost-Free | Yes |
Door Shelves | 2 | Voice Controlled | No |
Freezer Shelves | 1 | Customizable | No |
Gallon Door Storage | Yes | Ice Maker | Optional (sold separately) |
Hidden Hinge | Yes | Lowe's Exclusive | No |
See-Thru Door | No | Reversible Door | Yes |
Water Filtration | No | Evaporative Cooling System | Single |
Water Filter Indicator | No | ||
Compatibility | |||
|---|---|---|---|
Compatible Ice Maker Model Number(s) | W11424126 | Works with Android | No |
Works with SmartThings | No | Works with Apple HomeKit | No |
Smart Compatible | No | Works with Amazon Alexa | No |
Custom Door Kit Compatible | No | Works with iOS | No |
Works with the Google Assistant | No | Bluetooth Compatibility | No |
Works with Sonos | No | App Compatibility | No |
Wi-Fi Compatibility | No | ||
Warranty | |||
|---|---|---|---|
Warranty | 1-year limited | ||
Certifications | |||
|---|---|---|---|
ENERGY STAR Certified | Yes | Approved for Outdoor Use | No |
ADA Compliant | Yes | Safety Listing | UL safety listing |
Miscellaneous | |||
|---|---|---|---|
UNSPSC | 52141500 | ||
Check out the Best Selling Top-Freezer Refrigerators on Lowes.com
Ratings may include incentivized customer reviews.
What Customers Are Saying
The Whirlpool refrigerator has received mostly negative feedback. Many customers reported frequent ice buildup and freezing issues in the freezer, leading to temperature control problems. Some also experienced premature failure and breakage of components like the door shelving, rendering the fridge unusable. Additionally, the appliance was described as loud and disruptive in small living spaces. While a few positive comments mentioned the good size and quiet operation, these were greatly outnumbered by the widespread quality and reliability concerns.
Customer review summary generated by AI, including incentivized reviews.[This review was collected as part of a promotion.] I find most of theses features are great except storage is not the greatest also I find the plastic shelves cheapin the product quality
From whirlpool.com
Do not buy Whirlpool
Do yourself a favor and do NOT buy a Whirlpool appliance! I bought a brand new Whirlpool refrigerator and the condenser intermittently makes an awful noise when running. I’ve had a service call and was told by a “master” technician that this is normal. If it was normal it would do it every time! The refrigerator also has frayed plastic between all of the seems around the handles and hardware that you cannot get out. I spent over 2 hours picking and have not come close to getting it all. See the ...
From 11.6-cu ft Counter-Depth 24-in Wide Top-Freezer Refrigerator ( Black ) Verified Purchaser
Wasted food
You will lose food. I have lost food twice because of the malfunctioning of this refrigerator. The total waste is frustrating and they don’t have any remedies for this other than unplug it and let it defrost to clear the frozen drain lines. As expensive as food is, losing anything is a waste and unless you have a protection plan, you are our of luck
From whirlpool.com
Thank you for sharing your insights with us. We value your time and would like to look into the temperature concerns with your Whirlpool® Refrigerator...
Trash
This is the hugest waste of money. The dimensions are false and it is short, about 61 inches. The construction is so poor that you will have to defrost it to keep it running well. It freezes up and your fridge will be hot and your freezer will over freeze. Believe the reviews and purchase a better refrigerator at your local appliance store. They will gaslight you about repairing it, it can’t be. Your extended warranty is a joke. They send you defrost directions instead of acknowledging thi...
From whirlpool.com
We appreciate you taking the time to share your feedback with us! We're genuinely sorry to hear that you had a negative experience with ice buildup in...
Great smaller unit
[This review was collected as part of a promotion.] This is a great solution for smaller spaces- feeling like a larger refrigerator.
From whirlpool.com
Do Not Buy
We've had multiple issues with this fridge, which was brand new when we purchased our home. It has trouble maintaining temperature, and often freezes refrigerated food. Most annoyingly, components have broken prematurely on multiple occasions from basic use. This includes the tabs holding up the door shelving units (which after breaking, you can see are made from very narrow plastic filled with foam), making an already small fridge even more limited. Do not recommend!
From 11.6-cu ft Counter-Depth 24-in Wide Top-Freezer Refrigerator ( Fingerprint Resistant Stainless Steel )
Thank you for sharing your insights with us. We're sorry to hear that you had a negative experience, as we always try to provide our customers wi...

Worst fridge ever!!!
We bought this fridge in 2022 and had multiple issues. Water pooling and the fridge making loud noises. We called a service technician 3 times (after the 1 yr warranty of course) and still no luck fixing the issue. Will never buy another Whirlpool fridge again.
From whirlpool.com
Hi. We apologize for your experience. Could you please email us at canadasocial@whirlpool.com with the model, serial number, and full address includin...
Just don’t
I hate this thing. I bought it because I have a very small kitchen. Lowe’s never has one on display. Not all of us have a family of 5 to justify buying a mammoth refrigerator. Every other day I have to chip the ice from the freezer and replace all the dish towels in the fridge part to soak up the water, I’ve tried every setting, doesn’t change a thing. Just going to take it to the dump. I will never buy Whirlpool again.
From 11.6-cu ft Counter-Depth 24-in Wide Top-Freezer Refrigerator ( Fingerprint Resistant Stainless Steel )
Thank you for sharing your insights with us. We're sorry to hear that you had a negative experience, as we always try to provide our customers wi...

The worst refrigerator you can purchare
Purchase this refrigerator 14 months ago and has so many issues. Do not buy. Water overflows in the bottom part of the refrigerator and overflows like a waterfall, even all your food gets destroyed.
From whirlpool.com
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Refrigerator. It's hard for us to h...
I really regret buying this refrigerator.
The positive aspects are that it's very quiet and the bronze color is attractive. Unfortunately, there's nothing else I like about this refrigerator. It's very difficult to control the temperature. A knowledgeable technician came out and told me that this refrigerator simply will not work if the ambient temperature is below 65 degrees. The freezer varied from 0 to 20 degrees. There is no humidity control. In summer, everything inside the refrigerator is wet with condensation. The shelves are ver...
From whirlpool.com
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Refrigerator. It's hard for us to h...
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COMPARE PRODUCTS
Name | ||||||||
|---|---|---|---|---|---|---|---|---|
Ratings | ||||||||
Overall Capacity (Cu. Feet) | 11.6 | |||||||
Ice Maker | Optional (sold separately) | |||||||
Garage Ready | ||||||||
11.6 | 10.1 | 11.6 | 12.9 | 10 | 8.6 | 19.3 | 17.6 | 14.3 |
Optional (sold separately) | Optional (sold separately) | Optional (sold separately) | Optional (sold separately) | None | None | Optional (sold separately) | Optional (sold separately) | Optional (sold separately) |
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We are truly sorry to hear about the distressing noise you've experienced with your new refrigerator and the frustration caused by the protective...