Ratings & Reviews for Whirlpool 28.7-cu ft Standard-Depth 36-in Wide Side-by-Side Refrigerator with Ice Maker ( Black )
Ratings may include incentivized customer reviews.
What Customers Are Saying
Customers overwhelmingly praise the spacious interior, modern stainless steel design, and bright lighting that enhance usability and kitchen integration. Most find ample room in both fridge and freezer compartments with excellent organization options. However, some report persistent ice maker and dispenser failures since delivery, while several mention loud humming and compressor noise during operation. A few note missing features like covered butter compartments. Despite these drawbacks, most customers consider the refrigerator a solid choice for storage and aesthetics.
Customer review summary generated by AI, including incentivized reviews.Look elsewhere. Issues & flaw with this model.
Would Not RecommendThis model has a manufacturing flaw that affects the fridge side door. Side by side fridges have special hinges that, when opening the door far enough, will "lock" together and hold the door open. Two hinge grooves/notches lock in place when this happens. Both freezer and fridge side doors have metal stops that limit how far you can open the door. The freezer side is sized correctly where the notched hinges meet and the door will hold open (you can see the door rise just a smidge, then lower/si...
Ice maker setup is horrible
Would Not RecommendThese refrigerators with the ice makers in the door are a mistake. The wires in the door break and then the ice maker doesn't work. I bought one of these a few years ago and am looking to replace it for this specific reason. The rest of the fridge is fine, except for the lack of a butter tray location.
From 28.7-cu ft Standard-Depth 36-in Wide Side-by-Side Refrigerator with Ice Maker Fingerprint Resistant Stainless Finish )
We sincerely apologize for the frustration you have experienced with the wiring in your Whirlpool® Refrigerator door, and we understand your concern ... Read More
waste of money doesn't cool that great on refrigerator side
From 28.7-cu ft Standard-Depth 36-in Wide Side-by-Side Refrigerator with Ice Maker Fingerprint Resistant Stainless Finish ) Verified Purchaser
We sincerely apologize that your Whirlpool refrigerator is not cooling effectively on the refrigerator side, and we regret the frustration this has c... Read More
Not good
Would Not RecommendBought this fridge and the ice maker stopped working in 2 weeks. Ice box has to be half full to work. Plus the water dispenser wasn't coming out cold all the time. I called fistr time to report it. Lowes said i had to go thru the insurance.They made an apt 3 weeks out. .i called again whennthe water wasnt getting cold .Because I was still in my 30.days . , there ganna send me a new one. What was strange to me is that the insurance made an apt toncome out after the 30.days mark. LOwes should of ...
We sincerely apologize for the frustration you have experienced with your new Whirlpool® Refrigerator, including the issues with the ice maker, the w... Read More
Problem corrected
Would RecommendNote on delivery: there was a problem getting 3 large appliances delivered... I believe Lowes did an excellent job trying to fix problem, and I am very happy with the end result... 4 1/2 stars
From 28.7-cu ft Standard-Depth 36-in Wide Side-by-Side Refrigerator with Ice Maker Fingerprint Resistant Stainless Finish ) Verified Purchaser
I love the features it has. Much better this time.
Would RecommendFrom 28.7-cu ft Standard-Depth 36-in Wide Side-by-Side Refrigerator with Ice Maker Fingerprint Resistant Stainless Finish ) Verified Purchaser
I love the refrigerator. And the three men that delivered the fridge did an outstanding job!!
From 28.7-cu ft Standard-Depth 36-in Wide Side-by-Side Refrigerator with Ice Maker Fingerprint Resistant Stainless Finish ) Verified Purchaser
We sincerely apologize for the frustration caused by the door hinge alignment issue and the premature failure of your ice maker. We understand how in... Read More