
Ratings & Reviews for Whirlpool Counter-Depth 19.4-cu ft 36-in Wide with Ice Maker ( Fingerprint-Resistant Stainless Finish ) ENERGY STAR Certified
Ratings may include incentivized customer reviews.
What Customers Are Saying
The Whirlpool refrigerator is generally well-received for its sleek design, spacious interior, and convenient features like the separate freezer compartments and easy-to-access shelving. Customers appreciate the ice maker and freezer performance. However, some have experienced issues with cooling ability, door seals, and shelf adjustability. There have also been reports of ice maker malfunctions and premature LED lighting failure. Overall, the refrigerator provides good value with proper maintenance, though a few design and quality control issues have been noted.
Customer review summary generated by AI, including incentivized reviews.less than 2 years and quit cooling
Would Not Recommendfridge
Would RecommendThe refrigerator is perfect. The delivery was fast, the delivery men were great.
Best counter sized refrigerator
Would RecommendThin large capacity
Verified Purchaser
Too late for 2nd thoughts
The lighting inside is only at the very top and it leaves the lower shelves dim. The selves inside the refrigerator are not adjustable. I have a wall on one side of the refrigerator space and a huge gap is needed for the door to open wide enough to remove the shelves and bins for cleaning.
From whirlpool.com
Love the Bottom Freezer with Doors!
Would Recommend[This review was collected as part of a promotion.] We are so glad you make a bottom freezer with doors. We had 2 other models with doors over the course of 25 years and absolutely did not want a freezer drawer. Being able to customize the temperature in the 2 halves separately is a an extra bonus. Overall it is a bit smaller than most (okay for only 2 of us) and there is limited flexibility with the door shelving in the refrigerator, but we would definitely buy it again.
From whirlpool.com
The ice maker stopped work
Would Not RecommendThe ice maker stopped work and the part is more than $500. I called whirpool and they couldn't help me. Disappointed
Verified Purchaser
Thank you for sharing your insights with us. We regret that you have had a negative experience with your Whirlpool® Refrigerator ice maker. Please re...

Flexible storage
Would RecommendI’ve had mine about a year. Love it! I use handled bins to separate breads, cheeses, meats, canned beverages, etc. counter depth is the best! The freezer compartments allow me to separate what I reach for most- ice, and my frozen stocks, meats, prepared items in less accessed area. I’m moving this year and will purchase one for my new home.
From whirlpool.com
(This review was collected as part of a promotion.) We bought the whirlpool fridge and dishwasher, my wife absolutely loves them. The fridge has a lot more room than our old one and the dishwasher is so quite that you have to really listen to even know that it is running.The fridge is a 4 door with lots of room in the fridge and the freezer, so much so that you don't have to move every item to search for something. Best investment ever.
From whirlpool.com
Error code displaying
[This review was collected as part of a promotion.] I bought this fridge in May of 2025. We chose this fridge because we don’t want any type of water dispenser. The ice maker can be loud but it does produce a lot of ice and unlike other brands I’ve had, ice doesn’t build up.we did have to take a shelf out because due to the design you can’t have taller items standing up due to lack of height space. However, since December, the display has shown an error code requiring the fridge to be unplugged...
From whirlpool.com
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Refrigerator. It's hard for us to h...
Love this!
(This review was collected as part of a promotion.) We love this fridge. It is somewhat smaller than our old one, but we adjusted quickly to it. No handles on the front make for a clean and minimalist appearance. It is quiet, efficient, and easy to operate.
From whirlpool.com
[This review was collected as part of a promotion.]
From whirlpool.com
Lovely Counter depth 4Door Fridge
Would Recommend[This review was collected as part of a promotion.] We bought this 2 weeks ago and love it. The ice cubes are nice. Water inside the door is also convenient. The finger print resistant stainless steel is awesome. We would recommend this to anyone. No protruding handles. We love it.
From whirlpool.com
:( Interior light problem
Would Not RecommendWe purchased this refrigerator on May 29, 2024. In January 2026 interior light went out. We filed a claim right away and are still waiting to have the unit repaired. We were told two weeks ago it was a parts issue and we were one of 7 in our area. On Friday, we were not given a number but told the number of repairs on the unit has grown. We really loved the unit until the interior light problem. Using a flashlight to see inside the unit is getting old. After reading other posts out there it...
From whirlpool.com
Less depth and pocket handles = more space.
Would Recommend[This review was collected as part of a promotion.] It was “plug and play” right out of the box, with no hick-ups.
From whirlpool.com
Change is good.
[This review was collected as part of a promotion.] Almost four weeks of ownership. One dislike that the right vegetable draw does not open fully when you open only one door. Quiet running. Makes good ice. Flexible space. Last Whirlpool refrigerator a side by side lasted 23 years. we hope this one goes as far.
From whirlpool.com
An early usage review
Would Recommend[This review was collected as part of a promotion.] I’ve only had the product in service for one week, so I can’t rate reliability or service at this early stage. Although I initially appreciated the design, I’m finding the very user friendly freezer compartments are larger than I require, while the refrigerator compartment is not as large as I would appreciate. I miss not having a full length deli drawer below the vegetable bins. The taller freezer section added height to the access of the larg...
From whirlpool.com
Awesome refrigerator
Would Recommend[This review was collected as part of a promotion.] We bought this refrigerator about a month ago and we absolutely love it!!!
From whirlpool.com
Buyer be aware
Would Not Recommend[This review was collected as part of a promotion.] I bought this refrigerator 3 month ago there is a manufactures defect. the crispier drawer freezes the fruit and vegetable's due to a vent that comes from the freezer. Tec came and left without any solution. Buyer be aware
From whirlpool.com
We appreciate you taking the time to share your feedback with us! We're genuinely sorry to hear that you had a negative experience with your Whirlpool...
Four door refrigerator
Would Recommend[This review was collected as part of a promotion.] Bought the refrigerator in May of 2024. So far so good.
From whirlpool.com
Terrible Product!
Would Not RecommendI bought this fridge in July 2023 and the interior LED light already went out after 2.5 years. Like many others have expressed, this product doesn't live up to Whirpool's standards. I've also had gasket sealing issues. This was recommended to me by others, but I have regrets buying this refrigerator.
From whirlpool.com
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Refrigerator. It's hard for us to h...
Thank you for sharing your insights with us. We regret that you have had a negative experience with your Whirlpool® Refrigerator not cooling. Please ...