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Standard-Depth 24.5-cu ft 36-in Wide with Ice Maker ( Black ) ENERGY STAR Certified

Ratings & Reviews for Whirlpool Standard-Depth 24.5-cu ft 36-in Wide with Ice Maker ( Black ) ENERGY STAR Certified

4.2
1829
Review
 4.2 out of 5
1830 Reviews


77% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

Customers praise the spacious interior with ample room for tall containers, adjustable shelves, and a convenient bottom freezer with pull-out drawer. The snack drawer for cheeses and cold cuts, French door design, and fingerprint-resistant exterior receive strong approval. Many love the ice and water dispenser for daily convenience. However, some report recurring issues with the ice maker and water dispenser, including loud operation, leaks, and mechanical failures requiring service calls. Despite these drawbacks, most customers find the storage efficiency and modern design worthwhile.

Customer review summary generated by AI, including incentivized reviews.
1830 Customer Reviews

Fantastic Refrigerator

[This review was collected as part of a promotion.] Excellent refrigerator love the ice maker and that ample storage space. The color also matches our kitchen. Great buy

June 27, 2026

From whirlpool.com

Ice bin is fiddly

Would Recommend

I found the ice bin difficult to remove for dumping the initial batches of ice. To be fair, the release button is at the top of the bin, which is located in the top left corner of the refrigerator compartment and I'm 5'2" on a good day. With that in mind, the issue may very well be related to my limited reach, rather than a design or operational flaw. Step stools are important!

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Pretty disappointed with the purchase.

Would Not Recommend

[This review was collected as part of a promotion.] I replaced my 7 yr old whirlpool refrigerator with this whirlpool refrigerator at the end of Nov. 2025. On the outside they looked nearly identical with the exception of the water and ice dispenser being separate buttons on the outside of the new fridge. I will start with what I like about the fridge. I like that I can place my cup on the water dispenser, push the button to how many ounces to dispense, then walk away while it fills. Both old ...

June 5, 2026

From whirlpool.com

Response from Consumer Care

Thank you for your review. We regret to hear that your Refrigerator is not living up to your standards. If you have any questions or concerns with you...

Consumer CareJune 5, 2026

Worth the clearance price but just barely.

Would Not Recommend

$3000 for a refrigerator. Seems pretty crazy but, ok. I guess if you wanting to pay for some high tech and top end materials and manufacturing, then ok. But that is not what you get with this refrigerator. And having purchased this fridge at the clearance price of $749, disassembling the doors to get it in through my front door and reassembling, I can say for a fact, this refrigerator is NOT made from top end materials and the manufacturing is sub par. Sure it has some touch screen stuff on the ...

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Response from WhirlpoolTeam

We appreciate you taking the time to share your feedback with us! We're genuinely sorry to hear that you had a negative experience with your Whir...

WhirlpoolTeamJune 5, 2026

WhirlpoolBrand

WHIRLPOOL VERY DISAPPOINTED.

Would Not Recommend

WELL I WOULDNT KNOW TO PLACE REVIEW. I JUST RECEIVED CALL FROM LOWES THAT DELAY IN DELIVERY DUE TO RECEIVING CALL FROM WHIRLPOOL. AFTER LOWES REPRESENTATIVE LIED TO ME IN FIRST PLACE STATING TO GO AHEAD AND PLACE ORDER THEN CALL IN AND THEY WOULD CHANGE MY DELIVERY DATED TO AN EARLIER TIME!!! WHICH OF COURSED THAT DIDNT HAPPEN. NOT JUST ON A FRIDGE. THIS WAS ALSO INCLUDING DISHWASHER AND STOVE. THIS IS RIDICULOUS!!! IF YOU GO ONLINE, ITS STILL STATING ITS AVAILABLE.

June 3, 2026
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Response from WhirlpoolTeam

Hi there! We're genuinely sorry to hear about the experience you had with Lowe's. While our reviews focus on the product itself, we absolutel...

WhirlpoolTeamJune 4, 2026

WhirlpoolBrand

Still trying to figure it out

Would Recommend

Haven't had the fridge for 24 hours but I'm loving it so far.

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Great Frig

I love this Whirlpool refrigerator. The exterior digital controls make it easy to set temperatures, change ice preferences and measure water without a lot of complications. It’s straight forward. I like the variety of shelves and that they are all adjustable. I love the large freezer on the bottom, makes it so much easier to find something unlike our old side by side. Also, the extra drawer in the middle for grabbing quick snack items.

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STAY AWAY

Would Not Recommend

Have already left a review for beginning of this month and had it repaired. Now having same problem. This unit is only 14 months old. The freezer is experiencing frost buildup, condensation is causing food to melt, and there’s ice accumulating on the coils. The refrigerator is also incredibly loud, with the water and ice maker constantly making noise, and shutting off and the fan runs non-stop. Not only did we have to throw away a lot of food beginning of the month we have to do that again. I s...

May 25, 2026

From whirlpool.com

Response from Consumer Care

Thank you for sharing your insights with us. We value your time and would like to look into the temperature issues with your Whirlpool® Refrigerator. ...

Consumer CareMay 27, 2026

Buy the floor model, they'll make you a deal!

Would Recommend

Could not beat the price, in-laws have the same fridge so it was an easy decision.

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Whirlpool refrigerator

Would Recommend

I love how it looks and also inside is very roomy

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Crap service

Would Not Recommend

Good product

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Awesome fridge

Would Recommend

we moved from a top freezer to this bottom freezer with middle tray.. it is soooo much easier to reach everything - including the deli drawer we use for lunch meat and cheese. only issue i would recommend is a longer life filter with purchase - or at least 1-2 replacement filters since we paid a pretty penny for the fridge

April 30, 2026

From whirlpool.com

Our new whirlpool is over the top

Would Recommend

we are very pleased with our beautiful new whirlpool refrigerator from Lowes

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Happy home

Would Recommend

Perfect size and functionality. Don’t have to open both doors to access vegies for salad. Love it. Convenient and sleek.

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whirlpool refrigerator

Would Not Recommend

I bought this a little over a year ago. I have already had to have the ice maker worked on. Probably will have to again because it's starting to make the same noise. This is NOT a quiet refrigerator. Would not recommend this refrigerator.

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Response from WhirlpoolTeam

Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience with your Whirlpool® Refrigerator, as we...

WhirlpoolTeamApril 27, 2026

WhirlpoolBrand

No title

Would Recommend

The space is great. Everything in all the right places

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