
Ratings & Reviews for Whirlpool Standard-Depth 24.7-cu ft 36-in Wide French Door Refrigerator with Ice Maker ( Black ) ENERGY STAR Certified
Ratings may include incentivized customer reviews.
What Customers Are Saying
This refrigerator model receives mixed reviews. While some customers are satisfied with its features and performance, many report significant issues, particularly with the ice maker. Common problems include the ice maker taking up too much space, producing poor quality ice, and being noisy. Customers also note concerns with the overall design and layout, including awkward shelving and drawers. However, some praise the refrigerator's appearance, capacity, and organizational features. Overall, the ice maker and design flaws appear to be significant enough that many customers would not recommend or purchase this model again.
Customer review summary generated by AI, including incentivized reviews.[This review was collected as part of a promotion.]
From whirlpool.com
Perfect sizel
Would Recommend[This review was collected as part of a promotion.] I love it. I have always wanted and the price was right
From whirlpool.com
Nice refrigerator
Would Recommend[This review was collected as part of a promotion.] Had it for about 6 weeks now. Looks nice. Easy to assemble inside shelves. Works nice, but is a bit noisy. Shelf placement is working for us as is door shelf's. Ice maker and water dispenser is good although water seems a bit slow.
From whirlpool.com
[This review was collected as part of a promotion.] I bought this refrigerator in June 2025 and the ice maker, dispenser, stopped working. The technician indicated that the motor seized and had to be replaced. I found that to be somewhat concerning with the quality if a component fails within a short period of time. Secondly, there is no Alarm on the door if it is left open for a period of time. Our last refrigerator had that feature and I expected to have it on this unit.
From whirlpool.com
Winner upgrade
Would Recommend[This review was collected as part of a promotion.] After replacing our old fridge, this has been a total game-changer. It's quiet, spacious, and keeps everything perfectly cold. The shelves are easy to clean, and the freezer has plenty of room. A definite 5-star purchase.
From whirlpool.com
[This review was collected as part of a promotion.] I love the way my kitchen looks, I got all new Whirlpool appliances and the look and work amazing! I have more room in my fridge than I did with my regular side by side. I love the adjustable shelving. This is a very well thought out, great for the price point refrigerator. Plus our research said it is an American product, that is why we chose it over competitors with the same style refrigerator.
From whirlpool.com
Fridge
[This review was collected as part of a promotion.] Attractive and mostly practical design. Seems like there could be another shelf at the bottom of the doors and the flip panel seems like it will be the first part to fail.
From whirlpool.com
I love my new fridge
Would Recommend[This review was collected as part of a promotion.] Ive have my fridge for almost 3 weeks and we love it, our old fridge was also a whirlpool and ut lasted us over 12 years so thats why we got a new whirlpool also. Ita very spacious and i love that i finally got a french door fridge.
From whirlpool.com
This model no great features
[This review was collected as part of a promotion.] This is the second time it was replaced with the same issues within in 6 months !!Now service technician came out and tells me nothing wrong !!! That icemaker jams up often and condensation is normal!! Not very happy with this model!!’
From whirlpool.com
[This review was collected as part of a promotion.]
From whirlpool.com
whirlpool is a good name but...
[This review was collected as part of a promotion.] bought this a month ago and I do not like it. I wish I would not have bought it. The ice maker takes up way too much shelf space in the refrigerator and ice door is hard to open. There are no breakaway shelves so no room for tall things. Only 1 light in the top and of the refrigerator and it runs from the front to the back. If I put a carton on eggs on the top shelf under the light, it blocks the light for the rest of the refrigerator. I j...
From whirlpool.com
Hello, Thank you for your review. We regret to hear that your Refrigerator is not living up to your standards. If you have any questions or concerns w...
[This review was collected as part of a promotion.] The on off switch for the ice maker is not legible. You would need a mirror in order to see the on off switch. Very bad location. Also there is condensation around the gasket on the top of the freezer.
From whirlpool.com
complaints
[This review was collected as part of a promotion.] This refrigerator is very noisy and the left side door does not close properly.
From whirlpool.com
Whirlpool Refrigerator
Would Recommend[This review was collected as part of a promotion.] My refrigerator functions very well for the most part. My only problem with it so far is the placement of the controls. The controls should be placed inside of the refrigerator out of sight so guests don’t mistake them for something else. I have only had my refrigerator for a couple of months and already I have had my ice maker turned off twice and also have had the entire system shut down. Everyone thinks they have something to do with dispens...
From whirlpool.com
Not quite perfect
[This review was collected as part of a promotion.] Temperature control inconsistent. Ice maker very loud
From whirlpool.com
Lots of access
Would Recommend[This review was collected as part of a promotion.] Great product, Ice machine is not up to standard no / or limited storage
From whirlpool.com
[This review was collected as part of a promotion.] We are having a noise coming from ice maker have called several times because it’s still under warranty No one has responded as of today 9/29/2025
From whirlpool.com
[This review was collected as part of a promotion.] great product easy to get to food , plenty of room to store everything for easy reach have other whirlpool producks
From whirlpool.com
Not what I expected
Would Not Recommend[This review was collected as part of a promotion.] Initial review of new refrigerator - not overly enthusiastic - larger outward size than old Sears one that quit., yet less room inside. don't exactly like inside configuration - don't like placement of ice holder - takes up too much space; always spits water when I use outside water/ice dispenser; unable to push inside button that is supposed to release ice cubes just not nearly as efficient as my Sears refrigerator!
From whirlpool.com
[This review was collected as part of a promotion.] self closing doors don't close unless pushed, Also frost is showing up in freezer making it difficult to open and close door and shelf.
From whirlpool.com
Hello, We value your time and would like to look into the concerns with your Refrigerator. We actually have a handy Owner Center that can help trouble...
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Refrigerator. It's hard for us to h...