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24-in Front Control Built-in Dishwasher ( Stainless steel ) , Sensor Wash Cycle , 51-Decibel

Ratings & Reviews for Whirlpool 24-in Front Control Built-in Dishwasher ( Stainless steel ) , Sensor Wash Cycle , 51-Decibel

3.4
121
Review
 3.4 out of 5
121 Reviews


55% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

Customers are divided on satisfaction. Many praise the cleaning performance and quiet operation, with reviewers noting dishes come out spotless even on quick cycles and the unit runs very quietly. However, nearly a third express frustration with the rack design, reporting that glasses and bowls fall over due to short, poorly spaced tines, and the silverware basket consumes excessive space, preventing larger items from fitting. Several also mention dishes remain wet after cycles despite heat-dry settings. Overall, performance strengths compete with significant ergonomic and drying drawbacks.

Customer review summary generated by AI, including incentivized reviews.
121 Customer Reviews

Awful rack design

Would Not Recommend

[This review was collected as part of a promotion.] I have been using this dishwasher for about three weeks so far and I am very disappointed in the arrangement of the racks. The tines are so short that they do not hold the dishes properly. The silverware rack only fits in the middle of the lower rack, which eliminates significant space for dinner places. The upper rack tines are so small that cups and other dishes fall over and move around, or other dishes and bowls have to be completely flat. ...

April 10, 2025

From whirlpool.com

Response from Consumer Care

Hello, Thank you for your review. We regret to hear that your Dishwasher is not living up to your standards. If you have any questions or concerns wit...

Consumer CareApril 15, 2025

[This review was collected as part of a promotion.]

March 11, 2025

From whirlpool.com

Awful dishwasher

Would Not Recommend

I hate this dishwasher! The bottom rack does not stay on the track. Prongs to hold dishes are too close together. Perhaps my grandmother's fine china would fit, but not my pottery. I regret the day I made this purchase. Also, it was very difficult to install.

February 25, 2025

From whirlpool.com

Response from Consumer Care

Hello, We value your time and would like to look into the concerns with your Dishwasher. We actually have a handy Owner Center that can help troublesh...

Consumer CareMarch 3, 2025

Worst design ever.

Worst dishwasher we ever bought. Very poor design for placing dishes and glasses

February 3, 2025

From whirlpool.com

Response from Consumer Care

Hello, Thank you for your review. We regret to hear that your Dishwasher is not living up to your standards. If you have any questions or concerns wit...

Consumer CareFebruary 6, 2025

It does it's job.

Would Not Recommend

PROS: Does it's job. Controls are easy to use and pretty self-explanatory. The stainless steel tub is a definite upgrade from the plastic tub on my last dishwasher. Wouldn't buy it again though. If I could have a do-over I would get something else in a heartbeat. CONS: It is deceptively small for a 2 rack dishwasher. Forget using the adjustable rack if you use normal dishes. If you lower the top rack, you won't fit in your plates. The tines on both racks are very short. Stuff tries to move co...

November 1, 2024

From whirlpool.com

Not enough space like my old dishwasher.

[This review was collected as part of a promotion.] This dishwasher does not have adequate space for dishes with the silverware basket. Wish I replaced the racks on my dishwasher it had the silverware in the door and allowed for more plates and pans.

September 24, 2024

From whirlpool.com

Response from Consumer Care

Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide o...

Consumer CareSeptember 25, 2024

My review

[This review was collected as part of a promotion.] My last dishwasher had a small tray at the top, which I found useful of course this unit does not have that. Drying the dishes after washing does not work as I had hoped. The wash cycle is strong enough and works fine. The silverware tray is great, and easy to fill and empty. The door seems to be fingerprint resident. Easy to read and understand control panel. I am happy so far, lets see next year.

August 9, 2024

From whirlpool.com

[This review was collected as part of a promotion.] just moved in to a NEW HOUSE. Nothing but problems with this dw. already had service come out. they said NOTHING WRONG. just loaded and pushed start. EXACT SAME PROBLEMS. Now I look forward to spending another day to schedule and wait for service. STAY AWAY FROM THIS!!!!!!!!!!!!

August 2, 2024

From whirlpool.com

Response from Consumer Care

Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience as we always try to do our best to provide ou...

Consumer CareAugust 2, 2024

Quiet and cleans great.

[This review was collected as part of a promotion.] I am so pleased with this purchase. My dishes come out spotless and it’s very quiet. I do not, however, like the silverware rack. It has to sit in the middle of the bottom rack, which doesn’t allow for bigger items like plates and plans. It’s in a very awkward place.

July 23, 2024

From whirlpool.com

Not recommended

Would Not Recommend

Misleading - interior size is too small for normal washing of pots and pans, etc.

July 14, 2024
Verified Purchaser
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Response from WhirlpoolTeam

Hello! We manufacture different models with various features and accessory designs to be versatile in meeting the needs of most users. We are sorry i...

WhirlpoolTeamJuly 15, 2024

WhirlpoolBrand

Disappointed - Misleading Capacity

Would Not Recommend

This dishwasher has little holding capacity for dishes, pots, pans, etc.. Racks are useless for holding pots and pans, etc.. Bottom rack comes off track. Silverware holder makes it difficult to load other dishes - it's in a terrible location. This is a very poorly designed dishwasher - the worst we have ever owned in the last 40 years. Very disappointed and would not recommend.

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One step above apartment size

I needed to use this dishwasher since our counter clearance was 33 inches. It was on sale, so it was a reasonable deal. The install needed some tweaking. The water inlet comes straight out the front and is too high, so I needed to put two elbows and 4" piece of copper tube so that the flex supply line was not bent at a sharp angle. Also, the electrical box did not have enough clearance. I used direct wiring, so I had to drill two holes in the frame to allow the clamp-screws to be tightened dow...

April 13, 2024
Verified Purchaser
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It is worse than poor

[This review was collected as part of a promotion.] We have had this for a little over a week. It will not turn on half the time and water pours out the lower left side of the door if it does turn on. We have hardwood floors in the kitchen. We haven’t been able to use it. When I called to try and exchange it I was told that it is only warranted to return/ exchange for 30 days and in an unused condition How can you tell if it works if you don’t try to turn it on? They will be sending a technici...

March 16, 2024

From whirlpool.com

Response from Consumer Care

Thank you for sharing your insights with us, Handwashing Dishes. It's hard for us to hear that you had a negative experience, as we always try to do o...

Consumer CareMarch 18, 2024

Would Recommend

[This review was collected as part of a promotion.]

March 11, 2024

From whirlpool.com

Horrible Product

[This review was collected as part of a promotion.] We don't like this dishwasher at all!! We cannot get our casserole dishes, pots and pans in the trays. The tines that hold the items are not user friendly. A 9x12 casserole has to lay in the top tray leaving no room for much else. The bottom tray catches on seal around the inside. EVERY night we have half the dishes washing and a sink full of dishes that still need to be washed. If I wash by hand we wasted money on a dishwasher. If we run...

February 22, 2024

From whirlpool.com

Response from Social Care

We manufacture several different models with various features and accessory designs in trying to provide dishwashers that not only meet increasing gov...

Social CareFebruary 23, 2024

Top rack does not go all the way in to close door.

Would Not Recommend

[This review was collected as part of a promotion.] This dishwasher was bought through a warranty plan, and it is very cheap!!

February 8, 2024

From whirlpool.com

Response from Consumer Care

Thank you for sharing your insights with us, Anthony. It's hard for us to hear that you had a negative experience as we always try to do our best to p...

Consumer CareFebruary 12, 2024

It washes the dishes!

Would Recommend

[This review was collected as part of a promotion.] Overall a good quality machine that does a great job. The design of the racks seems to leave it with a bit less capacity than we expected… maybe it’s a learning curve?

January 28, 2024

From whirlpool.com

Very pretty

[This review was collected as part of a promotion.] Cleans very well and is quiet. The only issue is the design of the baskets. It’s very difficult to load the dishes

January 22, 2024

From whirlpool.com

Not happy!

Would Not Recommend

[This review was collected as part of a promotion.] I am not happy with the way the set up of the racks to hold the dishes is done. I'm finding that my previous Whirlpool diswasher was easier to open and load and open and put another dish in and shut the door again and I didn't have to push a pause/start button it just automatically started up on the same cycle again. The bottom rack is easily taken off its track and I have to adjust it so it goes back in. The inside of the dishwaher with the He...

January 6, 2024

From whirlpool.com

Response from Consumer Care

Hello Not Charle!, Thank you for your review. We regret to hear that your Dishwasher is not living up to your standards. If you have any questions or ...

Consumer CareJanuary 8, 2024