Ratings & Reviews for Weber Genesis E-335 Black 3 -Burner Liquid Propane Gas Grill 1 -Side Burner
Ratings may include incentivized customer reviews.
What Customers Are Saying
Customers overwhelmingly praise these grills for exceptional durability and consistent performance, with many citing ownership spanning decades and multiple purchases over their lifetime. Reviewers highlight rapid heating, even cooking results, and standout features like the sear station and side burner. Deep brand loyalty is evident, with customers describing unwavering trust and stating they will never switch brands. A small number mention minor issues like missing propane gauges or assembly inconsistencies, but these rarely diminish overall satisfaction. Most consider these grills a premium, enduring investment.
Customer review summary generated by AI, including incentivized reviews.Not satisfied yet
Can’t give a real answer yet because we have issues with the ignition switch. Have tried calling and got no help. He even hung up on us. We will try again tomorrow. The instructions were lacking for us. We will return if the switch doesn’t work. We didn’t pay for a defective grill
From weber.com
Donald V.
We’ve had the grill for a couple months now. We have been very pleased with it. It works well, provides even grilling with little or no flare up.
From weber.com
Grillmare
Would RecommendIt took over a month to get our grill delivered; then we found out the ignition kit did not work so we had to order a new one, then the grate cracked & broke within a month. Beyond that is been working fine.
From weber.com
Thank you for sharing your feedback. We are sorry to hear you experienced issues with the igniter and the cooking grates. We understand how disappoint...
So far so good
Would RecommendUsed this grill around 15 times and no issues. Heats up pretty quick. I usually grill around 400* and it hits that temp with the burners all the way down. The side burner is great to have too. That was one of the main reasons I chose this model.
From weber.com
Horrible customer service
Would Not RecommendHorrible customer service with people that bearly spoke english and would hang up on you when they could not perform a simple service like confirming a registration for warranty. Extream long waits on hold and no sense that anyone knows what is going on. Good luck with your grill if you buy one. Mine was assembled at Lowe's for free and each burner heats and sounds different, sputtering and or hissing. NOT recommended.
Verified Purchaser
Your feedback is important to us. We are sorry to hear you are experiencing issues with the ignition switch on a new grill. This is not the Weber expe...