Ratings & Reviews for Trex Enhance Naturals 1-in x 6-in x 12-ft Toasted Sand Grooved/Scalloped Composite Deck Board
Ratings may include incentivized customer reviews.
What Customers Are Saying
The Trex decking product is praised for its quality, durability, and easy installation. Customers highlight the attractive color options, particularly the Toasted Sand shade, and note that the composite material provides long-lasting performance with low-maintenance and weather-resistant properties. However, some customers reported issues with warping or curling of the boards, as well as inconsistencies in the board widths. Despite these isolated problems, the overall sentiment is very positive, with many customers stating they would highly recommend the product.
Customer review summary generated by AI, including incentivized reviews.Terrible service Freon Lowe’s
Delivery driver damaged a piece when he dropped the decking on my driveway. He took a picture of the damage and said Lowe’s would credit me. I went back into Lowe’s and spoke to someone who put notes in my account and said someone would be out the next day to pick up the damaged piece. He also said they would deliver another piece. I asked for credit, but he said this is the way they do it with deliveries. No one ever showed up. It is now 2 weeks later. Very, very bad service from Lowe’s.
From Enhance Naturals 1-in x 6-in x 12-ft Toasted Sand Grooved_SLASH_Scalloped Composite Deck Board Verified Purchaser
Be prepared to give instructions to delivery Man
Would RecommendSo Far So Good.... Trex was delivered when they said it would be and the Lowe's Driver was Second to None concerning the way he proceeded to unload my delivery. Could Not have Gone any Better. I am unable to Comment on the product itself as it has not been installed as of yet..
From Enhance Naturals 1-in x 6-in x 16-ft Toasted Sand Grooved_SLASH_Scalloped Composite Deck Board Verified Purchaser
Hello Denno, and thank you so much for your wonderful 5-star review! We genuinely appreciate you taking the time to share your experience. It's c...
Easy install
very easy to install. Looks great on my porch! More expensive than I thought though.
From Enhance Naturals 1-in x 6-in x 12-ft Toasted Sand Grooved_SLASH_Scalloped Composite Deck Board Verified Purchaser
Warped Trex
Would Not RecommendThe worst product I have ever Used. The ends and middle are warped so bad I could not use some pieces. STAY AWAY FROM THIS PRODUCT.
Hello! We're sorry to hear your disappointment in the product. Please reach out to us directly at 1-800-289-8739 if you need further assistance. ...
Very easy to install
I have 40years of construction experience. This is by far the best decking system I have encountered
From Enhance Naturals 1-in x 6-in x 20-ft Foggy Wharf Grooved_SLASH_Scalloped Composite Deck Board Verified Purchaser
Hi there Kman, thank you so very much for your 5-star review and your feedback! We are glad to hear you found our decking easy to install and look fo...
Worst delivery experience I have every had
Would Not RecommendThe initial delivery shorted me of one board. Customer service added the missing delivery to a second delivery. The second delivery was delayed by six days and when the delivery came today the board was still missing. The driver was very rude and said he could not help me!!!!! I paid workers to spend extra time to wait for the delayed delivery and the board they could not place on my deck. I will never order from Lowed again!!!!!
From Enhance Naturals 1-in x 6-in x 16-ft Toasted Sand Square_SLASH_Scalloped Composite Deck Board Verified Purchaser
Hello Jeff. Thank you for reaching out to Trex and bringing your negative experience to our attention. We apologize for the challenges you have faced...
Trex Enhance Naturals
Would RecommendOn behalf of my business (K&P Construction, LLC), I want to thank you all for a perfect delivery and a "wonderful" person ...Abdel (sp?), who has delivered to me for a "third" time over this 6 month period. He is so careful and methodical in his delivery process.
From Enhance Naturals 1-in x 6-in x 20-ft Toasted Sand Grooved_SLASH_Scalloped Composite Deck Board Verified Purchaser
Hello, and thank you for your lovely review. We appreciate you taking the time to share your experience with us as well. We hope you enjoy your brand...
Better than wood
Would RecommendAffordable compared to discount branded products and looks really good.
From Enhance Naturals 1-in x 6-in x 12-ft Toasted Sand Grooved_SLASH_Scalloped Composite Deck Board Verified Purchaser
Thank you for your review! -Trex Customer Care
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We ordered trex from Latham store thanks Sharon L.
Would RecommendFantastic. Sharon L. Helped us with our order in the Latham store. She helped us pick out the product and had it delivered right to our job site every was spot on. Thanks Sharon!
From Enhance Naturals 1-in x 6-in x 12-ft Toasted Sand Grooved_SLASH_Scalloped Composite Deck Board Verified Purchaser
Hi Joshua! Thank you for your review and your appreciation for Sharon! We are thrilled to hear that you had such an easy ordering experience. - Trex ...
Great looking
Would RecommendThe grooved Trex is about one pound lighter per foot than solid Trex. So over a large deck, that's a lot less weight. Also, the grooves help the floor joists dry-out after rain so less chance of rot.
From Enhance Naturals 1-in x 6-in x 12-ft Toasted Sand Grooved_SLASH_Scalloped Composite Deck Board Verified Purchaser
Hello Randy, and thank you for your review. We work hard to meet customer expectations, and we’re happy to hear we hit the mark for you! Thanks, - Tr...
All weather material
Would RecommendThe Trex decking material continues to be very durable and weather resistant.
From Enhance Naturals 1-in x 6-in x 12-ft Toasted Sand Grooved_SLASH_Scalloped Composite Deck Board Verified Purchaser
Hello. On behalf of all of us at Trex, we would like to thank you for sharing your positive feedback. We are thrilled that you love our products. We ...
Trex
Would RecommendAmazing producr. Looks great on the deck.
From Enhance Naturals 1-in x 6-in x 12-ft Toasted Sand Grooved_SLASH_Scalloped Composite Deck Board Verified Purchaser
Hi there, thank you for your 5-star review! We appreciate your time and thank you for choosing Trex! -Trex Customer Care Team
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Disappointed with Trex decking
Would Not RecommendVery bowed in the ends. Rigid enough to be difficult to screw down ends flat. I had to make do with middle sections, buy extra and toss the ends.
From Enhance Naturals 1-in x 6-in x 12-ft Toasted Sand Grooved_SLASH_Scalloped Composite Deck Board Verified Purchaser
Hello Robi, foremost we’d like to apologize for your negative experience. In addition, we’d like to learn more about your situation. If you wouldn’t ...
great product.
Would Recommenddecks look much more presentable and professional with TREX.
From Enhance Naturals 1-in x 6-in x 12-ft Toasted Sand Grooved_SLASH_Scalloped Composite Deck Board
Hello, We are so blown away by your kind review. It made our day here at Trex! We hope you continue to enjoy your new deck for many years to come! Th...
Hello, we’re so sorry to hear about your experience with our product. We aim to offer 100% customer satisfaction to all of our customers and would li...