Ratings & Reviews for Trex Enhance Basics 1-in x 6-in x 12-ft Tide Pool Grooved/Scalloped Composite Deck Board
Ratings may include incentivized customer reviews.
What Customers Are Saying
Customers overwhelmingly praise this composite decking for its realistic natural appearance, exceptional durability, and minimal maintenance requirements. Most highlight the beautiful, fade-resistant finish and attractive color options that add lasting curb appeal. Many appreciate the straightforward installation using standard tools and hidden fastener systems for a seamless look. Reviewers consistently emphasize resistance to rot, splinters, and insects, noting the long-term value justifies the upfront cost. A few report warped boards upon arrival or surface scratching, and some mention heat retention in direct sunlight, but these concerns are vastly outweighed by overall satisfaction and strong endorsement of performance.
Customer review summary generated by AI, including incentivized reviews.Delivery Driver
Would RecommendDriver did an excellent job unloading and moving previously delivered order. Thank you!
From Enhance Basics 1-in x 6-in x 16-ft Tide Pool Grooved_SLASH_Scalloped Composite Deck Board
Poor service
The material was not ready nor pulled by staff for pick up. I paid drivers and movers to move the merchandise. I ended up paying an extra $175 because your people were not ready as usual. I have experienced poor service from the Easton store more than once. I don’t think I will ever return to that store again due to poor customer service.
From Enhance Basics 1-in x 6-in x 12-ft Clam Shell Grooved_SLASH_Scalloped Composite Deck Board Verified Purchaser
Hello, we are extremely sorry to hear about this, and even more sorry to disappoint a customer. If you need assistance, please reach out to our custo...
Trex
Had a Pro help with our deck purchase, he convinced me to go with Trex railings, although he forgot to mention buying the post covers & $100+ each!!, & the stair railings aren’t sufficient for handrails? !!
From Enhance Basics 1-in x 6-in x 8-ft Clam Shell Square_SLASH_Scalloped Composite Deck Board Verified Purchaser
Thank you for your feedback and for choosing Trex. We're sorry to hear there was confusion regarding the railing components and handrail requirem...
product
Would Recommendgreat item
From Enhance Basics 1-in x 6-in x 16-ft Saddle Grooved_SLASH_Scalloped Composite Deck Board Verified Purchaser
Hello, and thank you for the feedback. Trex strives to be the best composite decking brand in the industry, and we are thrilled to hear that your dre...
product
Would Recommendgreat item
From Enhance Basics 1-in x 6-in x 8-ft Saddle Square_SLASH_Scalloped Composite Deck Board Verified Purchaser
Hello, and thank you for being a Trex customer. We appreciate you taking the time to leave us a review. We hope you enjoy your new decking for many y...
I purchased this online and it said it would be delivered to the store in a week. Well, it didn't make it in the week.....it has been over 2 weeks and I had to purchase the boards at another store in town......made my project late. I was not happy
From Enhance Basics 1-in x 6-in x 16-ft Tide Pool Grooved_SLASH_Scalloped Composite Deck Board Verified Purchaser
Hello, we are extremely sorry to hear about this, and even more sorry to disappoint a customer. If you need assistance, please reach out to our custo...
Hello, and thank you for your review. We work hard to meet customer expectations, and we’re happy to hear we hit the mark for you! Thanks, Brooke - T...