Ratings & Reviews for Trex Enhance 6-ft x 36-in Saddle Composite Deck Stair Rail Kit Hardware Included
Ratings may include incentivized customer reviews.
What Customers Are Saying
The product has a mixed reception. On the positive side, it is well-designed, sturdy, and visually appealing. The railing is generally easy to install, especially the horizontal sections, and the length is adjustable. However, the installation can be challenging, particularly for the stair railings, which require careful measurement and cutting. Some customers also received defective or broken components. There are concerns about the quality and durability, with reports of easily scratched surfaces and hardware that strips easily. Overall, the product offers good aesthetics and functionality, but the installation challenges and quality control issues make it a mixed bag for many customers.
Customer review summary generated by AI, including incentivized reviews.S0-S0
Would Recommendthe top rail support brackets did not work under the rail, we had to place them on top of the rail.
From Enhance 6-ft x 36-in Classic White Composite Deck Stair Rail Kit Hardware Included Verified Purchaser
Easy cost effective application
Would RecommendAlso easy to use and install!
From Enhance 6-ft x 36-in Classic White Composite Deck Stair Rail Kit Hardware Included Verified Purchaser
Hi there, thank you so much for your kind review! We truly appreciate you taking the time to share your feedback and we're so glad it was a posit...
Poor quality control
Would Not RecommendI have ordered a total of (8) stair handrail kits, (6) horizontal kits, (9) 9' long post sleeves and (6) 4' long post sleeves. Of these, 1 stair handrail kit was missing the hardware, another was mistakenly replaced with a horizontal handrail, (which was severely damaged), (2) severely split 9' post sleeves and 2 severely split 4' post sleeves. The reorders have slowed my project down by at least 2 weeks. My recommendation, order them delivered to the store, inspect them there and refuse pick...
From Enhance 6-ft x 36-in Classic White Composite Deck Stair Rail Kit Hardware Included Verified Purchaser
Hello, Sorry to hear about the experience you are having with our product. If you would like to discuss this situation further, please give us a call...
Product not available at all stores
Would RecommendThe rails were fairly easy to install. Three of the “sleeves “ that go over the 4x4 poles were cracked
From Enhance 6-ft x 36-in Charcoal Black Composite Deck Stair Rail Kit Hardware Included Verified Purchaser
Hi Dave, we want to extend our sincerest apologies concerning all the issues that you have faced. We pride ourselves in providing industry leading pr...
Trex railing
I liked the ease of installation, nice finish and sturdy design.
Verified Purchaser
Hi there, thank you so much for your kind review of our railing products! We're so glad you had an easy installation with them and we appreciate ...
Quick and beautiful.
Would RecommendEasy installation and looks great. Cuts easily with carbide tipped blade in a miter saw. Measure carefully and cut accurately for a gorgeous installation.
From Enhance 6-ft x 36-in Charcoal Black Composite Deck Stair Rail Kit Hardware Included Verified Purchaser
Hello, and thank you for your lovely review. We appreciate you taking the time to share your experience with us as well. We hope you enjoy your brand...
Look close for what you need.
Product was mixed up on the shelf had to search each box for the ones I needed shelf maintenance a mess
From Enhance 6-ft x 36-in Charcoal Black Composite Deck Stair Rail Kit Hardware Included Verified PurchaserVerified Pro
Thank you for choosing Trex! We appreciate your remarkable review. Hearing that you love our products is the best thing we could hope for. We are sor...
Looks great
Would RecommendThis composite deck railing kit will make your deck really stand out and is easy to install.
From Enhance 6-ft x 36-in Classic White Composite Deck Stair Rail Kit Hardware Included Verified Purchaser
Hello. Thank you for sharing your experience with us. At Trex, we strive 100% customer satisfaction, and we are happy we did just that. We hope you e...
Great product
Would RecommendGreat compost decking the color was amazing will but again
Verified PurchaserVerified Pro
comparable prices to competitors
Would Recommendin stock, not installed yet, packaged as expected ...
From Enhance 6-ft x 36-in Classic White Composite Deck Stair Rail Kit Hardware Included Verified Purchaser
Hello, and thank you for being a Trex customer. We appreciate you taking the time to leave us a review. We hope you enjoy your new railing for many y...
Hello, thank you for taking the time to leave us a review. We do apologize for this experience with our railing. Based on this information, we would ...