Ratings & Reviews for Trex 4-in x 4-in x 4-ft Saddle Composite Deck Post sleeve
Ratings may include incentivized customer reviews.
What Customers Are Saying
The post sleeves are generally durable and provide an attractive, finished look when installed. They are reported to fit 4x4 posts well. However, a significant number of customers have received damaged or defective products, with some posts arriving cracked or chipped. While the majority of customers are satisfied with the quality and performance, the high rate of damaged items is a notable concern.
Customer review summary generated by AI, including incentivized reviews.Replacement for broken one
Would RecommendHad to bring back a sleeve, big chunk broken out of the bottom when I opened the box. one of 13 I received on a pallet. But no broken shard piece in the box. Clear tape on bottom of box. Looks like box was dropped at ware house, with end coming open allowing broken piece to slip out of box. Some one then resealed up box and shipped it off, knowing it was broken. Happened with a dish washer I bought at Lowes last year. Visible damage covered up with a protective sleeve that was taped on, then pl...
From 4-in x 4-in x 4-ft Charcoal Black Composite Deck Post sleeve Verified Purchaser
Be prepared.
Service stinks. I ordered products in store for home delivery . With years of positive experience. I was totally unprepared for what was to come. Delivery was promised but truck broke down. Driver was going to make delivery with his own vehicle. Great... well not so much. As endof promised delivery time got close, I became anxious. I called Lowes and was told it was out for delivery. I was sitting at home waiting for the arrival. No show. Next day I went to lowes store to retrieve and was t...
Verified Purchaser
Thank you for the five-star review! -Trex Customer Care
Damaged Trex sleeve
Ordered on line to be picked up. My wife picked it up. The box was open & the sleeve had a big chunk out of it with a split that went half way down.
From 4-in x 4-in x 4-ft Classic White Composite Deck Post sleeve Verified Purchaser
Hi there. Thank you for reaching out. I am sorry to hear of your experience. If you haven't already, please be sure to reach out to Lowe's fo...
great delivery
Would RecommendVery good services
From 4-in x 4-in x 4-ft Classic White Composite Deck Post sleeve Verified Purchaser
Hello, and thank you for choosing Trex! We appreciate your remarkable review. Hearing that you had a great experience is the best thing we could hope...
Three Cracked when received both ends!
Would Not RecommendFrom 4-in x 4-in x 4-ft Classic White Composite Deck Post sleeve Verified Purchaser
Hello, we’re sorry to hear your product didn’t come as expected. We try to take every precaution to ensure that everything arrives safely in good con...
Easy to install
Excellent product and easy to use
From 4-in x 4-in x 4-ft Charcoal Black Composite Deck Post sleeve Verified Purchaser
Hello, and thank you for the feedback. We appreciate you taking the time to leave us a review, and we hope that we can serve you again in the future....
Maybe over order expecting product will be Damaged
This was a mail order. The product arrived and was busted. I had to return and re-order.
From 4-in x 4-in x 4-ft Classic White Composite Deck Post sleeve Verified Purchaser
Hello, we’re sorry to hear your product didn’t come as expected. We try to take every precaution to ensure that everything arrives safely in good con...
Strudy
Would RecommendIt is much sturdier than it seems coming out of the box.
Hello, and thank you for taking the time to leave us a review. We're glad that you like the sturdiness of the finished product and hope that you ...
Solid posts that are easy to work with
Would RecommendThese posts go over your 4x4 posts to create an attractive and sturdy railing. There is some leeway within the posts, so if your 4x4 isnt perfectly square, you can make minute adjustments with this to make everything as square as possible. Once the railing kit is screwed into them and the 4x4, they are very stout!
From 4-in x 4-in x 4-ft Classic White Composite Deck Post sleeve Verified Purchaser
Hello, and thank you for your 5-star review. We really appreciate you taking the time to share your experience with us as well. We look forward to se...
A must have for Trex railing
Would RecommendA must-have for the Trex railing. Expensive and can be fragile. We had several in the box that were broken.
From 4-in x 4-in x 4-ft Charcoal Black Composite Deck Post sleeve Verified Purchaser
Don’t buy if you want to afford lights.
Would Not RecommendOff size, hard to find caps/lights that aren’t $100 a piece. Trex clearly did this on purpose so you’d have to spend tons more money purchasing lights to fit their sleeves.
From 4-in x 4-in x 4-ft Classic White Composite Deck Post sleeve Verified Purchaser
I do apologize for the part being broken. If you have any questions feel free to reach out. Our number is (800)-289-8739. - Trex customer care