Ratings & Reviews for Trex Enhance Basics 1-in x 6-in x 20-ft Saddle Grooved Composite Deck Board
Ratings may include incentivized customer reviews.
What Customers Are Saying
Customers overwhelmingly praise the composite decking for its rich, natural-looking color consistency, exceptional durability, and ease of installation. Many highlight the hidden fastener system as a major advantage, noting the material cuts and fastens easily while maintaining uniform appearance across boards. Reviewers emphasize the low-maintenance nature and long-term value, with most stating it outlasts traditional wood and justifies the initial investment. A few mention the surface becomes very hot in direct sunlight, and some note isolated pricing or delivery concerns, but these do not diminish the dominant positive sentiment.
Customer review summary generated by AI, including incentivized reviews.Great delivery
Would RecommendThe young men who delivered the composite decking I ordered were friendly and answered my questions with professional knowledge and understanding.
From Enhance Basics 1-in x 6-in x 12-ft Clam Shell Grooved Composite Deck Board Verified Purchaser
Delivery chaos
Would RecommendThe driver dumped the whole load in front of our driveway on the street. He picked them all up and left. As I am going through them I have about 10 damaged boards that I cannot use
From Enhance Basics 1-in x 6-in x 12-ft Clam Shell Grooved Composite Deck Board Verified Purchaser
Hello, and thank you for your feedback. We’re sorry this product isn’t working for you. However we’d like to learn more about your situation and what... Read More
Use the hidden fastener system
Would RecommendEasy to work with. Very hard material is hard on saw blades.
From Enhance Basics 1-in x 6-in x 12-ft Clam Shell Grooved Composite Deck Board Verified Purchaser
Hello, and thank you for your lovely review. We appreciate you taking the time to share your experience with us as well. We hope you enjoy your brand... Read More
Can’t get square edges on 12’boards! ????
Would RecommendMaterial was fine only gave 4 stars because I couldn’t get the square edge in 12’. Caused me to have to redesign the layout to hide the grooves with 8’ square edges. Turned out nice though.
From Enhance Basics 1-in x 6-in x 12-ft Clam Shell Grooved Composite Deck Board Verified Purchaser
Love it
Would RecommendLove the finished look, but it does get very hot in the direct sun
From Enhance Basics 1-in x 6-in x 12-ft Clam Shell Grooved Composite Deck Board Verified Purchaser
Thank you for your review. Darker colors tend to retain more heat, so we recommend choosing a lighter shade for warmer climates. To help address this... Read More
One came damaged and 1 was missing.
Would Not RecommendYour customer service line is terrible one board came damaged that I've been waiting for forever and one was missing it will take 2 weeks to replace these boards holding up my whole project.
From Enhance Basics 1-in x 6-in x 20-ft Saddle Grooved_SLASH_Scalloped Composite Deck Board Verified Purchaser
Hello Dave, Thank you for reaching out and sharing your experience. We sincerely apologize for the challenges you've encountered—this is not the ... Read More
Pre drill for screws, and slow 4 hide aways.
Would RecommendI like this product a lot.
From Enhance Basics 1-in x 6-in x 12-ft Clam Shell Grooved Composite Deck Board Verified Purchaser
Hello TJ, thank you so much for your 5-star review! We greatly appreciate it! Thank you, Trex Customer Care Team.
Not the right color, and damaged
Did not use the product.
From Enhance Basics 1-in x 6-in x 12-ft Dark Grooved Composite Deck Board Verified Purchaser
Hello Lewis. Thank you for reaching out to Trex and bringing your negative experience to our attention. We apologize for the challenges you have face... Read More
Beautiful and easy to install
Would RecommendThis product was great and looks beautiful, it requires the use of special screws but it was worth it.
From Enhance Basics 1-in x 6-in x 12-ft Clam Shell Grooved Composite Deck Board Verified Purchaser
Hello, and thank you for sharing your experience with us. At Trex we strive for 100% customer satisfaction, and we are happy we did just that. We hop... Read More
Hello, and thank you for your lovely review. We appreciate you taking the time to share your experience with us as well. We hope you enjoy your brand... Read More