Ratings & Reviews for Trex Transcend 12-in Rope Swing Composite Deck Board (Sample)
Ratings may include incentivized customer reviews.
What Customers Are Saying
Customers overwhelmingly praise the realistic wood grain, vibrant colors, and durability of this composite decking, with many noting it maintains its appearance after five or more years. Reviewers highlight the low-maintenance advantage over traditional wood and appreciate the hidden fastener system for clean installations. However, some report warped or bowed boards, dimensional inconsistencies, surface scratching from tools, and noticeable heat in direct sunlight. Despite these drawbacks, most customers consider it a worthwhile investment for long-lasting outdoor spaces.
Customer review summary generated by AI, including incentivized reviews.Helpful samples
Would Recommend[This review was collected as part of a promotion.] It was so useful to have samples, after three options I found the right color.
From trex.com
Thank you so much for the kind review, Happy Holidays! - Cami, Customer Care Team.
Even a small back porch can cost $2000
Would Recommendgreat quality but very expensive
From Transcend 1-in x 6-in x 12-ft Tiki Torch Grooved_SLASH_Solid Composite Deck Board Verified Purchaser
Hello James and thank you for your fantastic 5-star review! We are incredibly grateful that you took the time to share your feedback with Trex. Than...
Great service
Would RecommendEasygoing
From Transcend 1-in x 6-in x 12-ft Lava Rock Grooved_SLASH_Solid Composite Deck Board Verified Purchaser
Hello Bill and thank you for your lovely review. We appreciate you taking the time to share your experience with us as well. We hope you enjoy your b...
Smaples
Would RecommendI have a number of these samples. It helps landing customers.
From trex.com
Hello Chris, We truly appreciate you taking the time to share your feedback with Trex and are delighted to hear that this helps you bring more custome...
Wrong Trex Board Shipped
Would RecommendOrdered a 16' Trex Tiki Torch board, but the wrong color was shipped with the rest of my order. Somehow received a 16' Trex Lava Rock board, vice what was actually ordered. Not sure how this happens.
From Transcend 1-in x 6-in x 16-ft Tiki Torch Grooved_SLASH_Solid Composite Deck Board
Hello Kevan. Thank you for reaching out to Trex and bringing your negative experience to our attention. We apologize for the challenges you have face...
Great item
Would RecommendQuality
From Transcend 1-in x 6-in x 16-ft Rope Swing Grooved_SLASH_Solid Composite Deck Board Verified Purchaser
Hello, and thank you for sharing your experience with us. At Trex, we strive for 100% customer satisfaction, and we are happy we did just that. We ho...
Great Product
Would RecommendJust purchased this for our deck remodel. It perfectly matches our brick mortar. We are looking forward to the finished project.
From trex.com
Hello Dennis and thank you for choosing Trex! We appreciate your remarkable review. Hearing that you love our products is the best thing we could hope...
Trex repeat user
Would RecommendI love your product. This is the second deck I have used trex on. From the samples you sent we have chosen the Transcend Composite Decking. The only feedback I have to make this product any better is to somehow use colors like in the Lineage sample on the Composite. This is the second time we went with the Composite because we like the raised veins in it but the colors are a little dull. It would be nice to see more colors in the Composite
From trex.com
Hello, and thank you for your lovely review. We appreciate you taking the time to share your experience with us as well. We hope you enjoy your brand-...
Charged for sample, no product available
From Transcend 12-in Tiki Torch Composite Deck Board (Sample) Verified Purchaser
We're so sorry to hear the experience you've had! Please reach out to us at 1-800-289-8739 so that we may further assist. -Trex Customer Care...
Trex Decking Sample
Would RecommendThis sample was exactly what I wanted. My contractor ordered all Trex materials & they just arrived.
From trex.com
Hello Donnie and thank you for your review. We work hard to meet customer expectations, and we’re happy to hear we hit the mark for you! Thanks, -Ryan...
Tiki Torch bringing the quality 🔥 Smooth install and a standout look… love it 💚 Brandi -Trex Customer Care
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