Ratings & Reviews for Trex Enhance Naturals 1-in x 6-in x 12-ft Rocky Harbor Grooved Composite Deck Board
Ratings may include incentivized customer reviews.
What Customers Are Saying
The Trex composite decking product received mixed reviews. Many customers praised its durability, easy installation, and attractive appearance, highlighting the boards' long-lasting nature, low maintenance, and wide color options. However, some customers reported issues with warping, curling, and inconsistent board widths. Careful inspection and proper installation are crucial for achieving the best results with this product.
Customer review summary generated by AI, including incentivized reviews.Be prepared to give instructions to delivery Man
Would RecommendSo Far So Good.... Trex was delivered when they said it would be and the Lowe's Driver was Second to None concerning the way he proceeded to unload my delivery. Could Not have Gone any Better. I am unable to Comment on the product itself as it has not been installed as of yet..
Warped Trex
Would Not RecommendThe worst product I have ever Used. The ends and middle are warped so bad I could not use some pieces. STAY AWAY FROM THIS PRODUCT.
From Enhance Naturals 1-in x 6-in x 16-ft Rocky Harbor Grooved Composite Deck Board
Hello! We're sorry to hear your disappointment in the product. Please reach out to us directly at 1-800-289-8739 if you need further assistance. ... Read More
Very easy to install
I have 40years of construction experience. This is by far the best decking system I have encountered
From Enhance Naturals 1-in x 6-in x 20-ft Foggy Wharf Grooved Composite Deck Board Verified Purchaser
Hi there Kman, thank you so very much for your 5-star review and your feedback! We are glad to hear you found our decking easy to install and look fo... Read More
Worst delivery experience I have every had
Would Not RecommendThe initial delivery shorted me of one board. Customer service added the missing delivery to a second delivery. The second delivery was delayed by six days and when the delivery came today the board was still missing. The driver was very rude and said he could not help me!!!!! I paid workers to spend extra time to wait for the delayed delivery and the board they could not place on my deck. I will never order from Lowed again!!!!!
From Enhance Naturals 1-in x 6-in x 16-ft Toasted Sand Square Composite Deck Board Verified Purchaser
Hello Jeff. Thank you for reaching out to Trex and bringing your negative experience to our attention. We apologize for the challenges you have faced... Read More
Trex Enhance Naturals
Would RecommendOn behalf of my business (K&P Construction, LLC), I want to thank you all for a perfect delivery and a "wonderful" person ...Abdel (sp?), who has delivered to me for a "third" time over this 6 month period. He is so careful and methodical in his delivery process.
Hello, and thank you for your lovely review. We appreciate you taking the time to share your experience with us as well. We hope you enjoy your brand... Read More
Hello, and thank you for being a Trex customer. We appreciate you taking the time to leave us a review. We hope you enjoy your new decking for many y... Read More
Easy care, no more painting
Ease of placement, beautiful finish, sturdy
Verified Purchaser
Hello, and thank you for the five start review! -Trex Customer Care
Super durables super easy to install
Would RecommendGreat material
From Enhance Naturals 1-in x 6-in x 20-ft Rocky Harbor Grooved Composite Deck Board Verified Purchaser
Hello, and thank you for the feedback. Trex strives to be the best composite decking brand in the industry, and we are thrilled to hear that your dre... Read More
boards not up to par..
Would Not RecommendFirst time use with trex decking...many boards cupped and warped and ski sloped on the ends. used 20 footers and had to do a lot of cutting and adjusting to fit ....Trex second rate to Timber Tek I give Trex a -C rating.....
From Enhance Naturals 1-in x 6-in x 16-ft Rocky Harbor Grooved Composite Deck Board Verified Purchaser
Hello, Foremost we’d like to apologize for your negative experience. In addition we’d like to learn more about your situation and make things right. ... Read More
Don’t use if warped
Would Not RecommendI just redid a 500sqft deck and when the Lowes truck delivered I noticed all the ends of boards were severely warped up on both ends. I said I wanted to return it and the drive said he doesn’t do returns and to call the store, so I looked on line and a lot of people posted about this issue and said just install it and they will lay flat after the sun hits it. Well that is not the case. Many Boards are also bowed more than an inch and a half. Made the whole deck a nightmare to install as I am f...
I am sorry to hear you had a bad experience with our product. Please give us a call at 800.289.8739 and we would be happy to assist you by taking a l... Read More
Hello Denno, and thank you so much for your wonderful 5-star review! We genuinely appreciate you taking the time to share your experience. It's c... Read More